DISLOCATED WORKERS CENTER CASE MANAGER

Reports to: Director of the Dislocated Workers Center.

I. BASIC FUNCTION: Responsible for implementation of programs offered via specific funding sources. Duties and responsibilities include, but not restricted to, the following:

I.  DUTIES AND RESPONSIBILITIES:

  1. Provide orientation to inquirers on available services.
  2. Complete dislocated worker intakes/assessments for eligible applicants using IWDS case management system. Communicate program rules and regulations, policies and procedures, and goals/objectives of program, verbally and/or in writing.
  3. Identify target populations eligible for program services. Recruit potential participants through marketing and public relation efforts.
  4. Make referrals to – and coordinate services with – other partner agency staff, as identified by participants’ goals, interests, and needs.
  5. Administer interest inventories, the Test of Adult Basic Education, and interpret results for participants.
  6. Assist participants in writing resumes, cover letters, completing job applications, and assist clients in job search.
  7. Counsel and advise persons seeking information regarding approved training programs.
  8. Analyze and evaluate current state and local labor market information in order to identify and convey job opportunities and career information to customers.
  9. Facilitate a collaborative arrangement between the IVCC and Sauk Valley Dislocated Workers Centers and the Illinois Employment and Training Center offices in LaSalle, Ottawa, and Sterling.
  10. Develop and implement marketing plans, ideas, materials, etc., to promote and increase public awareness of programs and services. Work closely with Director when deciding a plan of action.
  11. Participate in cross training of employees involved in the local one-stop system.
  12. Other duties as assigned by the Director.

III. QUALIFICATIONS:

·  Bachelor's Degree or combination of Associate’s Degree and 2 years comparable work experience required.

·  Understanding of community resources relevant to employment and training programs.

·  Familiarity with Microsoft Office preferred.

·  Must have excellent customer service and computer literacy skills, transportation, and awareness of needs of specific target populations.