Angela D. Lentsch
5730 91st Ave North
Pinellas Park, FL 33782
Tel: 813-504-0899
Email address:
Objective:
“Seeking a position where I can add value to your company by utilizing my customer service, marketing, and property management skills. I have experience with Yardi, Onesite, Bluemoon, Yieldstar, AMSI, MRI Leasing, Lead2Lease, among other leasing and property management tools. This experience, in addition to interpersonal skills, ensures successful leasing and continual increase in productivity.”
Professional Experience:
Assistant Manager/Manager- Gateway Apartments St. Pete, FL
Harbour Cay Apartments, Largo Florida- Takiff Properties
September 2015 to Present
•Main focus is keeping delinquency low- close out at 1-2% delinquent each month
•Post money orders, credit card payments and personal checks to resident’s ledger
•Sending 3-day notice and rent follow up
•Keeping up with and sending out renewal offer to residents 60 days prior to move out
•Walking resident’s apartment at move out and completing their FAS
•Handle resident complaints and send 7 day notices if applicable
•Show prospects the model, checking credit and criminal history, sending welcome letters, typing leases, marketing the property.
•Helping with bills and sending in invoices for approval.
•Preparing and sending weekly occupancy reports and market surveys.
Leasing Consultant/ Assistant Manager- LCOR Management- Tortuga Pointe “A+” Property- 300
January 2014 to March 2015 (Property selling, maternity leave)
•Greet prospective residents and take them on tours of the property and models.
•Ability to handle high call volumes and work in competitive sales environment.
•Call and fill out weekly market surveys with other surrounding properties.
•Enter guest cards into Yardi, follow up calls, emails and letters; follow up with all leads that come in via phone call or email.
•Screen applicants through Yardi and type leases and lease renewals in Bluemoon.
•Plan resident functions and place staples orders for the office.
•Enter maintenance requests and close them out each day.
•Pull keys for pest control and accept packages on behalf of the resident and log them in.
•Consistently average 10 leases a month or more
Leasing Manager-Greystar Property Management-The Coves of Brighton Bay “A” Property & The Preserve at Westchase-“A” Property (2 separate properties)
January 2013- January 2014 (Both Greystar properties sold to new owners and management.)**
•Greeted, assisted and interviewed prospects to gather information to find them their dream home
•Ability to handle high call volumes and work in competitive sales environments.
•Check Onesite software’s daily to get current rents and availability.
•Enter guest cards into Onesite & check prospective applications through Lexus Nexus.
•Handle resident maintenance requests and give information needed to vendors.
Leasing Consultant- LBK Management - Casa Bella on Westshore- Class “A” Property-
March 2012- December 2012
•Greeted, assisted and interviewed customers and prospective tenants with information on vacant apartments for rent.
•Assessed individual customer’s needs and ensured personal satisfaction in their apartment search.
•Ensured application forms of the properties are properly filled out and information is run through the core logic software for screening.
•Handled resident complaints and concerns through email, phone calls and individual meetings.
•Leased furnished and unfurnished apartments for corporate and military clients.
•Consistently averaged 14-16 leases per month - 50% higher than assigned quota.
•Closing Ratio = 87.8%