As Announced in the August Benefits Office Update, and Again in the Mailing to Current

Benefits Update

August 31, 2006

Peralta Community College District Benefits Office

(510) 587-7838

333 East 8th Street

Oakland, CA 94606

The Peralta District Benefits Office announces the following update to the Interplan Network Change for current CoreSource Members. If you are currently a Kaiser Member through Peralta or if you are not insured with Peralta, you may disregard this Update.

As announced in the August Benefits Office Update, and again in the mailing to current CoreSource participants,revised insurance membership cards integrating the Blue Cross Network references were mailed out last week.

To ease transitional anxiety for those who may not have received a card yet, take a moment to read important changes which will be noted on the new cards as a result of our return to the Blue Cross medical network. The Benefits Office continues to track the commonly asked questions and hopes you find the following information useful:

Frequently Asked Questions

Question / Answer
I have not received my card yet. What can I do in the meantime? / If your service provider is in the Blue Cross network and wants to verify your eligibility over the phone, continue to use the benefit eligibility number 1 866 280 4120 noted on your current card.
Where does my in-network provider send claims? / Prudent Buyer Plan Network Providers should mail claims to:
Post Office Box 60007Los Angeles, CA 90060 0007
Out-of-Califorinia BlueCross/Blue Shield participating providers should mail claims to their local claims office. Blue Cross medical providers agree to follow billing protocols when they become part of the Blue Cross Blue Shield Network.
How can I find out if my provider is in the network? /

1. Ask your current provider-they usually know their network affiliations

1. Look online

• inside California: bluecrossca.com
• outside California: bluecares.com

1. Call Coresource-that’s right. CoreSource customer service can assist in locating providers: 1 866 280 4120

What else is different on the card that I should advise my service providers? / Due to increased protection of consumer privacy and health records, each family unit will have unique identifier other than the SSN. Other numbers appearing on member cards:
CoreSource Group #:4138-no change
Blue Cross identifier for California residents: 175182M001
Blue Cross Identifier outside of California: 175182M002