Applicationfor Recognition of Equivalence of Training for Certified Level Membership Of

Applicationfor Recognition of Equivalence of Training for Certified Level Membership of the Mediators’ Institute of Ireland

Applicant Name:
Address/Phone:

1. Title of all course(s) (on mediation) attended

1. Course provider(s)

1. Qualification achieved

1. Duration of course(s)

1. Pleases clarify the breakdown of course time (days/hours) allocated to
2. mediationskills
3. theory/knowledge of mediation (not just conflict/conflict resolution)

1. With reference to Appendix 1 and 2 below, which outline the Certified Member Core Competencies and the Training Programme Assessment Grid please demonstrate in detail how the course you have taken meets the required competencies

1. Have you completed a recorded video assessment? Please supply the detailed assessor feedback on the mediation skills assessment that you underwent in this programme (not feedback on written assignments or academic work)

Please supply also the following documentation:

• Certified evidence of your training and assessment and qualifications
• Course curriculum for comparison to MII Competencies requirements
• Video assessed role play – DVD only, you may have to have a VHS copy converted to DVD

Please note Applicants who cannot submit a videoed role play with assessor’s feedback must sit an MII Assessed Role play

The Mediators’ Institute of Ireland • Unit 2.1, The Distillers Building, Smithfield, Dublin 7

T: 353 1 609 9190 E: • W:

Appendix 1

Certified Member Core Competencies – Mediator’s Institute of Ireland

Introduction

The standards identified here, define the core competencies required of CertifiedMediators in a wide range of settings and contexts. While Mediators may be drawn frommany different sources, the core requirements to effectively conduct mediation are thesame. The standards therefore do not propose different levels or categories for CertifiedMembers.

The standards relate to the actual conduct of mediation sessions where all parties arepresent. They do not relate to pre-mediation intake functions such as initial contact with theparties and scheduling of sessions, nor to post-mediation follow up. It is recognised thatMediators need to be proficient in performing these functions, but such functions may becarried out by Mediators themselves or by other specially trained personnel, and are notpart of the core competencies for Mediators.

A. Managing the Relationship in Mediation

o Establishes and maintains a respectful trusting and balanced relationship with the

participants by:

o Creating rapport

o Respecting the participants

o Encouraging mutual respect among all participants

o Being objective and impartial in style

o Modelling ‘advanced communication skills’ with co-mediator

o Demonstrates key mediator skills and qualities (e.g., listening, questioning,

assertiveness, observation, tolerance, openness, honesty etc.)

o Encourages the participants' self determination

o Facilitates a collaborative relationship between the participants

o Enables the participants hear each other’s stories

o Enables the participants develop a relationship with the mediator(s) and if feasible,

with each other in the room, whereby they express feelings and become “real” to

each other

o Encourages use of preferred names

oRecognises and acknowledges conciliatory gestures and concessions (‘gifts’)

o Facilitates expressions of regret and apology between the participants

o Enables the participants explore their future relationship, if relevant

B. Managing the Process of Mediation

o Deals effectively with initial resistance to mediation

o Ensures participants have a clear understanding of the structure of mediation,

process and roles

o Where applicable, assists the participants in negotiating the process, ground rules

and agenda for mediation sessions

o Manages the introduction process in a respectful, balanced and clear fashion

o Works effectively with co-mediator in controlling the stages of the process

o Attends and explores participants’ concerns and empathises with feelings

o Enables the development of each participant’s story

o Encourages participants to openly converse

o Manages the separation of issues into an agenda

o Assists participants in understanding the consequences of their plans

o Assists participants with option building, broadening the number or scope of

options

o Empowers the participants to explore and find their own ways forward

o Manages the creative discussion of possible ways forward

o Ensures participants have a clear understanding of expectations in relation to

preparation and delivery of the joint meeting

o Assists participants in exploring and reality-testing alternatives to mediation

o Manages impasse, resistance, or difficult behaviour

o Demonstrates appropriate use of joint meetings and Caucus

o Works with power imbalance or control issues

o Handles intense emotions

o Displays flexibility and uses creative strategies effectively

o Assists participants with reality testing next steps, particularly through the use of

questioning and consultation with other agencies where appropriate

o Enables the participants develop clarity about their concerns

o Facilitates Agreement

o Writes Agreement

o Enables participants to complete a service evaluation

o Engages in ‘evaluative feedback’ session with co-mediator

C. Manages the Content of the Mediation

o Obtains, identifies, organises, analyses, prioritises and evaluates information

o Assess the issues and options and reason logically

o Reads, comprehends and uses relevant written materials

o Write clearly and concisely, using neutral language

oOrganises records and materials

o Asks the participants to elicit information from other professionals (such as

appraisers, actuaries, accountants, mental health professionals, child protection

professionals, lawyers) with the objective of broadening rather than limiting the

participants' options

D. Managing the Self

− Demonstrates mastery of mediation process

− Demonstrates an awareness of ethical issues

− Engages in ongoing assessment of appropriateness of case for

Mediation

− Demonstrates appropriate level of skill, competence, and

Effectiveness

− Demonstrates ability to work with co-mediator and clients

− Demonstrates ability to self reflect.

Appendix 2

Assessment Grid for Training Programmes to MII Approved Associate or Certified Level

MII Approved Training Programmes must be able to demonstrate a Satisfactory rating in Core Knowledge and Skills*; and an Adequate rating in Beginning Skills:

5 : Exceeds 4 : Satisfactory 3 : Adequate 2 : Needs Improvement 1 : Unsatisfactory

Knowledge / Specific Areas
Conflict
Negotiation Theory
Mediation Principles
Mediation Process / Conflict Resolution Theory*
Principles of Conflict Resolution*
Management and Transformation of Conflict*
Different styles of handling conflict
Positions, Interests, Needs*
Conflict Mapping
Principles of Negotiating and Bargaining*
Negotiation Strategies
Code of Ethics*
Ethical Dilemmas
Values and Principles*
Professional Assumptions*
Different process models: family, community, business, schools, restorative justice, etc
Stages of the process: pre-mediation/case development and mediation parts*
Mediation Styles: facilitative, evaluative, transformative, problem solving
Process management: engaging, empowering, screening, power balancing, facilitative, negotiation and agreement*
Co-mediation
Caucus
Shuttle
Skills (as per Appendix 1 above – Core Competencies) / Specific Areas
Managing the Relationship in Mediation
Managing the Process of Mediation
Manages the Content of Mediation / Establish and maintain a respectful, trusting and balanced relationship by: creating rapport, respecting the participants, encouraging mutual respect, being objective and impartial*
Encourage self determination*
Facilitate collaborative relationship
Enable to hear each other’s stories*
Enable to develop relationship with mediator and each other if feasible whereby they express feelings and become “real” to each other
Facilitate expressions of regret and apology
Enable to explore future relationship if relevant
Manage the introduction with respect and clarity*
Assist in negotiating process, groundrules and agenda*
Attend and explore concerns through empathetic, active and reflective listening*
Using various types of questions
Reframing, paraphrasing and summarising
Enable the development of each person’s story*
Assist in understanding consequences of plans
Assist with option building, broadening the number or scope of options
Manage impasse, resistance or difficult behaviour
Use of Caucus
Work with power imbalance or control issues
Handle intense emotions or difficult agendas
Display flexibility and use creative strategies
Reality test through questioning and encouraging participants to consult with others to broaden options
Develop clarity about participants’ concerns
Empower participants to explore and find ways forward*
Manage creative discussion of ways forward
Facilitates agreement or non-agreement
Writes agreement
Obtain, identify, organise, analyse, prioritise and evaluate information
Assess issues and options and reason logically*
Read, comprehend and use relevant written materials*
Write clearly and concisely using neutral language*
Organise records and materials*

The Mediators’ Institute of Ireland • Unit 2.1, The Distillers Building, Smithfield, Dublin 7

T: 353 1 609 9190 E: • W: