Application for Access to Consumer Reports
Application
Every field on this Application MUST be completed. If not applicable, you must write N/A. Failure to fully complete this Application in its entirety and return it along with the signed Certification (attached) will delay and/or deny your approval.
Company Information
Business Name (Hereinafter “Client”) and Type of Company / Website Address(es) / URLs (if applicable) / IP Address and RangeStreet Address (Physical Address) / City / State / Zip
SSN or Federal ID Number / State / Date Business was Established / Hours of Operation / Number of Employees
Total:______For Access:______
Main Contact / Title / Email / Work Phone and Fax Numbers
Phone:______Fax:______
Principal Information (Client Owner or Officer signing below)
Principal Name (if different) / Title / Email / Work Phone and Fax NumbersPhone:______Fax:______
Home Address
City/State/Zip
Home Phone Number / Drivers License Number / Social Security Number
Business References
Business Reference (Name/Company/Title) / Contact NumberStreet Address / City / State / Zip
Business Reference (Name/Company/Title) / Contact Number
Street Address / City / State / Zip
Business Reference (Name/Company/Title) / Contact Number
Street Address / City / State / Zip
Bank Reference
Bank Reference (Name/Company/Title) / Contact NumberStreet Address / City / State / Zip
FCRA Information
For the Purposes of the FCRA, please describe the nature / type of your company’s business (required).Please indicate End Users’ intended use of information (check all that apply):
□Related to transaction involving credit extension, account review, account collection or bankruptcy filing with respect to subject consumer.
□Employment purpose (END USER WILL IDENTIFY TO PROVIDER EACH TIME A REPORT IS REQUESTED FOR THIS PURPOSE).
□Insurance underwriting (END USER WILL IDENTIFY TO PROVIDER EACH TIME A REPORT IS REQUESTED FOR THIS PURPOSE).
□Tenant screening.
□Related to a business transaction involving subject consumer. (CLIENT WILL IDENTIFY SPECIFIC BUSINESS PURPOSE EACH TIME A REQUEST IS MADE UNDER THIS CATEGORY, AND REPORT SAME TO THE PROVIDER AT POINT OF ACCESS).
CA Civil Code End User Compliance(Please fully read Section below and check one)
End User IS or IS NOT a “Retail Seller,” as defined in Section 1802.3 of the California Civil Code and conducts “Point of Sale” transactions, i.e., issues credit to consumers who appear in person on the basis of applications for credit submitted in person.Letter of Intent
□On Company letterhead signed by an officer, owner or authorized manager, please provide the nature of your business, the intended use for the services, anticipated monthly volume and whether your Company anticipates its access to be primarily local, regional, national or international.Bona Fide Business Verification
Copy of Business License plus one of the following must be attached (indicate which by checking the appropriate boxes):□Copy of Business License (must be attached if required by your state, city or county and if not required, two of the other items must be chosen and attached)
□Sales tax records
□State Tax ID Certificate (not application) / □Articles of Incorporation / Partnership
□State and/or Federal tax records
□Federal ID No. form (not application)
□Proof of status under FCRA § 621(b) (1, 2, 3) (Federal bank, CU, air/ground carries and those subject to the Packers and Stockyards Act of 1921) / □Corporation verification with State or Federal government
□ProfessionalState Issued License
□Proof of 501 (c) (3) status (non-profit, charitable, religious or educational organization)
Each of the following must be attached:
□Advertising Material or Business Card
□Copy of Current Business Phone Bill / □Copy of Business Check / □Copy of Principal’s Photo ID / Drivers License (only if sole proprietorship, partnership or corp. in business under 1 yr)
Do you own your office space? □ Yes □ No / If yes, indicate how long to date ( )
Do you lease your office space? □ Yes □ No / If yes, indicate how long to date ( ) and provide the following (N/A for publicly traded companies):
Copy of current Lease (must include Lease terms, the address page, the signature page and the landlord name and contact information)
Employment Screening Information
If you selected Employment Screening under FCRA you must provide the following:□List Number of Employees: ______/ □Private Investigator License (if applicable)
Consumer Credit / Housing Counseling Agency Information
Agency may not be or have an affiliation with a credit repair clinic. Agency must be non-profit and must provide the following as indicated:□Proof of Membership in Association of Independent Consumer Credit Counseling Agencies (AICCA); OR
□Proof of Membership in National Foundation for Credit Counseling (NFCC).
□Proof of non-profit status. / □Letter of certification from the Council on Accreditation (COA); OR
□Certification of ISO 9001:2000 standard for Consumer Credit Counseling Agencies.
□Blank copies of all contracts initiated between the Consumer Credit Counseling Agency and its clients, including Dual Role Disclosure. / □Copy of Housing Counseling Agency’s current HUD approval certificate.
□Copies of Fee Disclosure documents.
□Copies of brochures and marketing material.
□Copy of non-affiliated third party employee trainer certification.
Tenant Screening Attachment Information
If you selected Tenant Screening under FCRA you must provide three completed rental applications and one of the other items listed:□Three completed rental applications / □Document filings in Landlord/Tenant Court / □Verify membership in local/regional/national Apartment Association
Please provide name of complex.
Are you an individual Landlord? / □ Yes □ No If yes, you must provide the following
□Copy of title
□Copy of property tax document / □Public records search of property
□Property insurance documents / □CountyAssessor’s office records
Business Operating from Residence Support Information
Is your business operating out of a residence? (NOT Unrestricted or an Apartment) / □ Yes □ No If yes, provide one of the following:□Corporation verification by certificate of incorporation or framework with state or federal government / □Sole proprietorship/partnership verification by business license from county or state government or fictitious name application
Attorney or Law Firm Support Information
Is Lawyer/Law Firm a) solely in collections, b) filing consumer bankruptcies or c) hiring employees? / □ Yes □ No If yes, provide one of the following:□AttorneyState Identification Card / □Bar Association Membership Card / □Verify licensure from
Compliance Assurances
Client agrees, acknowledges and warrants, as either an approved end user (“End User”) or as an approved third party sales agent distributor (“Sales Agent”) to End Users of various credit related products and services, (“Reports”) that as applicable:
- Sales Agents may only distribute Reports to approved End Users who have a “permissible purpose” as defined in the FCRA to request such Reports and to no other third party, and may not themselves be End Users of Reports, nor have access to or use of the Reports; and
- It shall abide by and accept responsibility for accessing and distributing (as to Sales Agents), using and storing (as to End Users) the Reports in accordance with the Fair Credit Reporting Act,15 U.S.C. §1681 et. seq.,(“FCRA”) as amended by the Fair and Accurate Credit Transactions Act of 2003 (“FACT Act”) and thereafter from time to time, the Gramm-Leach-Bliley Act of 1999 (“GLB Act”), the Driver Privacy Protection Act (“DPPA”), the laws of the applicable state issuing Motor Vehicle Records (“MVR”), the Equal Credit Opportunity Act (“ECOA”), the Truth In Lending Act (“TILA”)and all other applicable local, state and federal laws regarding the Reports, as well as the permissions and limitations of the credit bureaus,data repositories, ComplyTraqand other vendors providing access to the Reports, when Reports subject to such acts and laws is accessed, distributed, used and/or stored, and as applicable, adhere to the “Notice to Users of Consumer Reports: Obligations of Users Under the FCRA” and the “Notice to Furnishers of Information: Obligations of Furnishers Under the FCRA,” received hereunder as required by the FCRA, and be aware that access to certain Reports is subject to restrictions of the Repository providing such Report, such that End Users shall not export such Reports, related documentation or technical data, or any product incorporating such, outside of the fifty (50) states of the United States of America and its territories;and
- End Usersshall obtain in advance and retain on file appropriate application, release, consent and/or authorization forms (“Forms”) from any credit applicant, job applicant or other individual on whom Reports are sought; and
- End Users shall disclose to each such individual(s) as and when required by law, that credit and/or other Reports (including investigative credit report data, if applicable) will be sought on such individual(s); and
- End Users shall provide consumer(s) with questions about their own credit report or when credit is denied, terminated or changed or when an application is declined, based in whole or in part on such Reports, resulting in “adverse action” as defined in the FCRA, with the relevant Repository’s name, address and toll free phone number (and not that of any other Repository, vendor, partner or customer); and
- End Users shall both advise applicants and follow procedures itself, regarding Repository mandates on inquires and complaints and retain Forms for a minimum of five (5) years in all cases where credit is extended or an application approved and in any case where credit is declined or an application declined and promptly make available such Forms to the Repositories upon reasonable notice for occasions where confirmation or audit is required by the Repositories; and
- End Users shall take all reasonable precautions to ensure that consumer Credit Information on individuals will be held in strict confidence, disclosed only to those of its employees whose duties reasonably relate to the legitimate business purpose for which the information was requested and not disclosed to any other party in whole or in part unless required by valid subpoena, court order or applicable law; and
- Prior to requesting each consumer report, End Users shall be identifiedas the end user of the consumer report, certify each “permissible purpose” as defined in the FCRA for which the consumer report will be used and that the consumer report will be used for no other purpose; and
- Compliance and keeping up to date with new requirements or laws regarding access to or use of Reports is the responsibility of Client; and
- End Users may secure consumer credit and other Reports on individuals solely for End Users’ own internal one-time use in accordance with the permissions and restrictions promulgated by the Repositories, which may differ from one another, which may include credit, employment, insurance underwriting, collection, government licensing or written consumer consent or initiated transactions between itself and the consumer / individual to whom information refers and/or for such other “permissible purpose” related to a business transaction as is defined by the FCRA and/or as permitted and restricted by the Repositories, and may not be resold, sub-licensed or otherwise revised in any way or delivered to any third party; and
- As necessary, in accordance with FCRA, FACTA, GLBA, DPPA, MVR, ECOA, TILA and other local, state and federal laws, as well as Credit Bureau, Repository, ComplyTraq and other vendor policies, prior to Sales Agent distributing and End User accessing the particular desired consumer credit information, data or other Reports and on an annual basis and when changing business addresses and as new products and services are offered for access from time to time and new laws, Credit Bureau, Repository, ComplyTraq and vendor policies are established or amended, Client agrees to undergo and pay for compliance certification, credentialing, employee FCRA training and testing, an on-site inspection at its business premises (“Site Inspection”), criminal, consumer credit and other background checks on Client’s business and its principal (owner or officer), performed by ComplyTraq, to determine and review Client’scredit, history, procedures, processes and Sales Agent’s need for accessing and distributing and End User’s need for using and storing consumer credit information, data or other Reports, security practices and other protective measures in place, so as to ensure Client’sinitial compliance, as well as periodically for reassurance thereafter. To ensure its End Users’ compliance, Sales Agents shall enter into a “ComplyTraq Compliance Services Agreement” directly with ComplyTraq.
The signature of Client’s authorized representative acknowledging acceptance of the above terms and conditions is set forth at the end of the attachedCertification.
Access Security Requirements
We must work together to protect the privacy and information of consumers. The following information security measures are designed to reduce unauthorized access to consumer information. It is your responsibility to implement these controls. If you do not understand these requirements or need assistance, it is your responsibility to employ an outside service provider to assist you. Capitalized terms used herein have the meaning given in the Glossary attached hereto. Experian reserves the right to make changes to Access Security Requirements without notification. The information provided herewith provides minimum baselines for information security.
In accessing Experian’s services, you agree to follow these security requirements:
1. Implement Strong Access Control Measures
1.1 Do not provide your Experian Subscriber Codes or passwords to anyone. No one from Experian will ever contact you and request your Subscriber Code number or password.
1.2 Proprietary or third party system access software must have Experian Subscriber Codes and password(s) hidden or embedded. Account numbers and passwords should be known only by supervisory personnel.
1.3 You must request your Subscriber Code password be changed immediately when:
any system access software is replaced by another system access software or is no longer used;
the hardware on which the software resides is upgraded, changed or disposed of
1.4 Protect Experian Subscriber Code(s) and password(s) so that only key personnel know this sensitive information. Unauthorized personnel should not have knowledge of your Subscriber Code(s) and password(s).
1.5 Create a separate, unique user ID for each user to enable individual authentication and accountability for access to Experian’s infrastructure. Each user of the system access software must also have a unique logon password.
1.6 Ensure that user IDs are not shared and that no Peer-to-Peer file sharing is enabled on those users’ profiles.
1.7 Keep user passwords Confidential.
1.8 Develop strong passwords that are:
Not easily guessable (i.e. your name or company name, repeating numbers and letters or consecutive numbers and letters)
Contain a minimum of seven (7) alpha/numeric characters for standard user accounts
1.9 Implement password protected screensavers with a maximum fifteen (15) minute timeout to protect unattended workstations.
1.10 Active logins to credit information systems must be configured with a 30 minute inactive session, timeout.
1.11 Restrict the number of key personnel who have access to credit information.
1.12 Ensure that personnel who are authorized access to credit information have a business need to access such information and understand these requirements to access such information are only for the permissible purposes listed in the Permissible Purpose Information section of your membership application.
1.13 Ensure that you and your employees do not access your own credit reports or those reports of any family member(s) or friend(s) unless it is in connection with a credit transaction or for another permissible purpose.
1.14 Implement a process to terminate access rights immediately for users who access Experian credit information when those users are terminated or when they have a change in their job tasks and no longer require access to that credit information.
1.15 After normal business hours, turn off and lock all devices or systems used to obtain credit information.
1.16 Implement physical security controls to prevent unauthorized entry to your facility and access to systems used to obtain credit information.
2. Maintain a Vulnerability Management Program
2.1 Keep operating system(s), Firewalls, Routers, servers, personal computers (laptop and desktop) and all other systems current with appropriate system patches and updates.
2.2 Configure infrastructure such as Firewalls, Routers, personal computers, and similar components to industry best security practices, including disabling unnecessary services or features, removing or changing default passwords, IDs and sample files/programs, and enabling the most secure configuration features to avoid unnecessary risks.
2.3 Implement and follow current best security practices for Computer Virus detection scanning services and procedures:
Use, implement and maintain a current, commercially available Computer Virus detection/scanning product on all computers, systems and networks.
If you suspect an actual or potential virus, immediately cease accessing the system and do not resume the inquiry process until the virus has been eliminated.
On a weekly basis at a minimum, keep anti-virus software up-to-date by vigilantly checking or configuring auto updates and installing new virus definition files.
2.4 Implement and follow current best security practices for computer anti-Spyware scanning services and procedures:
Use, implement and maintain a current, commercially available computer anti-Spyware scanning product on all computers, systems and networks.
If you suspect actual or potential Spyware, immediately cease accessing the system and do not resume the inquiry process until the problem has been resolved and eliminated.
Run a secondary anti-Spyware scan upon completion of the first scan to ensure all Spyware has been removed from your computers.
Keep anti-Spyware software up-to-date by vigilantly checking or configuring auto updates and installing new anti-Spyware definition files weekly, at a minimum. If your company’s computers have unfiltered or unblocked access to the Internet (which prevents access to some known problematic sites), then it is recommended that anti-Spyware scans be completed more frequently than weekly.
3. Protect Data