Age UK Hertfordshire

Age UK Hertfordshire

(Registered Charity No. 1116662)

Job Description

Job Summary

AUKH’s mission is to “promote the well-being of all older people, and to help make later life a fulfilling and enjoyable experience”. To achieve this mission we need to involve older people directly in defining needs, determining priorities and exerting control over the decisions which affect their lives; and to promote and provide high-quality services that address these needs.

The CEO, in partnership with the Board of Trustees, is responsible for the success of Age UK Hertfordshire (AUKH), an independent charitable organisation, and an integral part of Age UK. Together, the Board and CEO assures the relevance of AUKH to the local community, in particular its aged population; the furtherance of its vision and values; the achievement of its mission; and its accountability to stakeholders, particularly its strategic partners, including Hertfordshire County Council, Clinical Commissioning Groups and the National Lottery.

The Board delegates to the CEO responsibility for management and day to day operations of the organisation; and s/he has the authority to carry out these responsibilities in accordance with the direction, policies and strategies established by the Board. The CEO has overall responsibility for implementing the organisation’s business plan, for overseeing the budget and workforce, and for ensuring a high standard of service delivery.

The CEO provides strategic, operational, and inspirational leadership for AUKH, and provides information, advice and support to the Board on all aspects of its governance function.

Key Accountabilities

Strategic Planning

Supports the Board to develop periodic Business Plans, and develops related policies, strategies, action plans and budgets, risk assessments and monitoring and evaluation systems.

Service Delivery

Ensures that AUKH provides high quality-services that address the needs of the older people of Hertfordshire; and that meet government and sector standards. Undertakes relevant research, introduces innovative ideas, and achieves continuous business and service improvements for the benefit of older people.

Legal Compliance

Ensures that the organisation complies fully with government legislation, and with good practice. This includes compliance with charity and company law, and with financial standards, health and safety, employment, and equal opportunities legislation.

Governance

Helps the Board to fulfil its governance role, through providing timely information, advice and support.

Management and Administration

Manages the operations of the organisation. Maintains all necessary quality standards, and, in particular, meets the standards that ensure AUKH remains a member of the Age UK federation.

Establishes robust monitoring and evaluation systems that address and report on implementation of the organisation’s Business Plan.

Finance

Ensures that financial viability is maintained, to enable AUKH to implement its business and operational plans, and to fulfil its responsibilities. This includes overseeing all fiscal activities, fundraising, identifying new sources of income, and negotiating funding agreements and contracts. Ensures that programmes and services are delivered in a cost-effective manner, taking account of quality, economy and value for money. Ensures effective internal and external audit procedures are in place.

Human Resources

Ensures that appropriate human resources are recruited, developed, retained, managed and rewarded. Maintains a positive, enabling and productive organisation culture.

External Relations

Champions the cause of older people in Hertfordshire, using a multi-media approach, to increase public awareness of the needs of older people, and of the work of AUKH. Campaigns on key issues affecting older people, including their rights, interests and social entitlements.

Establishes and maintains excellent relations and effective partnerships with key stakeholders, including strategic partners, statutory authorities, voluntary organisations and community groups.

General Information

Confidentiality: Attention is drawn to the confidential aspects of this job and personable responsibility and liability under the Data Protection Act 1998. Matters of confidential nature, including information relating to clients or staff, must not under any circumstances are divulged to any unauthorised person.

Health & Safety: The post holder is required to take reasonable care of their own health and safety and that of other people who may be affected by their acts or omissions at work and to ensure that statutory regulations, policies and codes of practice and departmental safety rules are adhered to.

Equal Opportunities Policy Statement: We believe that equality for all is a basic human right and actively oppose all forms of unlawful and unfair discrimination. We celebrate the diversity of society and are striving to promote and reflect that diversity within this organisation.

DBS (CRB): An enhanced DBS disclosure will be required for this post.

Appointment to this position is subject to satisfactory references.

Age UK Hertfordshire staff and volunteers agree to work within our following organisational behaviours.

• Strives for Excellence – works towards the highest possible quality in everything that they do
• Works in Partnership- Works with individuals and other organisations and ensures communication and collaboration
• Respectful Towards Others – works together to create an environment in which people treat each other with respect
• Innovative and Willing to Learn – embraces learning and innovation to reflect change and to meet the challenges of the future
• Inclusive and Open- welcomes input from all – valuing openness and having a non-judgmental approach
• Demonstrates Integrity – is honest, transparent and accountable in all dealings both internally and externally
• Supports Colleagues – Works flexibly and cooperatively to support and develop everyone involved in our charity. Promotes teamwork and assists colleagues and the organisation to achieve its goals.
• Champions the Cause – Actively supports the charity, by raising awareness, promoting services and contributing towards the aims and objectives of Age UK Hertfordshire

Job description & Person Specification – Chief Executive Officer Nov 2015 1

PERSON SPECIFICATION

Job description & Person Specification – Chief Executive Officer Nov 2015 1