238435: 82524 - Fill Up and Go 2016
Accessibility Script for 82524_FILL_-_REGISTER_-_v1_10_approval.mp4
Duration: 02:18 minutes
[Audio]
Background music commences, relaxed
[Title slate]
SHELL MOTORIST APP
HOW TO DOWNLOAD AND REGISTER FOR FILL UP AND GO
[Video]
Out of focus medium close up of a Fill Up & Go customer looking at her smartphone
[Small text at bottom of screen]
Compatible device required - not provided.
[Text displays. top left]
1 SHELL MOTORIST APP
DOWNLOAD AND LAUNCH THE APP
[Video]
The shot comes into focus. Six small squares appear in a vertical line down the left-hand side of the
screen. The number 1 is highlighted
[Text displays, top right] 1.1 DOWNLOAD SHELL MOTORIST APP FROM APP STORE OR GOOGLE PLAY
At the bottom right hand of screen are the App Store and Google Play logos
[Video]
A close up of the home screen on the customer’s phone with various app icons visible
The customer’s thumb taps the Shell Motorist icon; a screen showing an open road against blue sky
appears with the text ‘Welcome to Shell Motorist’
[Text displays, top right] 1.2 LAUNCH THE APP, READ AND TAP THROUGH THE INTRODUCTORY SCREENS
[Video]
‘Safety Message’ screen displays, customer’s finger taps ‘Continue’
Fill Up & Go screen displays, customer taps ‘Done’
‘Station Locator’ screen displays; customer taps through
Shell Drivers’ Club screen displays; customer taps through
[Text displays, top right] 1.3 MAKE SURE LOCATION SERVICES ARE ENABLED
[Video]
‘Location services and notifications’ screen displays; customer taps ‘done’
‘Allow Shell Motorist to access your location while you use the app’ screen displays; customer
accepts
‘Shell Motorist would like to send you notifications’ screen appears; customer accepts
Vision goes out of focus
[Text displays, top left]
2. SHELL MOTORIST APP
REGISTER FILL UP & GO
[Video]
Out of focus medium close up of Fill Up & Go customer looking at her smartphone comes into focus
[Text displays, top right] 2.1 LAUNCH FILL UP & GO
[Video]
The small square boxes reappear with number 2 highlighted
Shell Motorist open road screen displays with text ‘Become a member and earn 50 points’
Fill Up & Go screen displays with view of Shell branding on forecourt roof cover, followed by an
image of a car parked by the pumps
Customer’s finger taps Fill Up & Go
[Text displays, top right] 2.2 SELECT REGISTER
[Video]
‘Mobile payment’ screen displays, with image of car pulling away from pumps
Customer’s finger taps ‘Register’ and the ‘Register’ screen appears.
[Text displays, top right] 2.3 ENTER YOUR DETAILS WHEN PROMPTED
[Video]
The customer is seen filling in her details on to the phone
[Text displays, top right] 2.4 Set up a security question and PIN
[Video]
The screen displays various options for the security question and the customer selects one then is
seen typing in her answer on the following screen
The ‘Create PIN’ screen displays and the customer enters the 5 digit PIN she has chosen
Vision goes out of focus
[Text displays, top left]
3. SHELL MOTORIST APP
SELECT PAYMENT
[Video]
Vision comes into focus
The vertical boxes appear again this time with number 3 highlighted
[Text displays, top right] 3.1 APPLE PAY - SET UP OR USE AN EXISTING WALLET
[Video]
‘Attached payments’ screen displays; customer selects Apple Pay; confirmation screen displays
Customer is seen tapping her phone
[Text displays, top right] 3.2 PAYPAL - SET UP OR ATTACH AN EXISTING ACCOUNT
[Video]
‘Select payment’ screen displays; customer selects PayPal; PayPal screen displays
The customer is seen tapping her phone; confirmation screen displays
Vision goes out of focus
[Text displays. top left]
4 SHELL MOTORIST APP
ADD LOYALTY CARD
[Video]
Vision comes into focus and the customer is seen tapping her phone
The vertical boxes appear again this time with number 4 highlighted
[Text displays, top right] 4.1 SELECT PAYMENT SETTINGS
[Video]
Fill Up & Go screen make payment screen displays. Customer taps ‘payment settings’
[Text displays, top right] 4.2 SELECT LOYALTY CARD
[Video]
Customer selects loyalty card; the Shell Drivers’ Club screen displays
The customer is seen looking at her Shell Driver’s Club card
[Text displays, top right] 4.3 LOG IN IF YOU HAVE A SHELL DRIVERS CLUB WEBSITE ACCOUNT
OTHERWISE SELECT REGISTER
[Video]
Customer taps’ log in’ on the screen; the log in screen displays
Customer smiles as she logs in
Customers’ points balance displays on the screen
Vision goes out of focus
[Text displays, top left]
5. SHELL MOTORIST APP
SET FUELLING VALUE
[Video]
Vision comes into focus
Boxes appear with number 5 highlighted
[Text displays, top right] 5.1 SELECT FUELLING VALUE
[Video]
Fill Up & Go screen displays, customer taps ‘Fuelling value’ option and ‘Set fuelling value’ screen displays
[Text displays, top right] 5.2 SELECT THE MAXIMUM VALUE OF FUEL YOU WOULD LIKE TO PUT IN
YOUR TANK
[Video]
Customer selects a maximum value, then Fill Up & Go PayPal screen displays
The customer is seen in medium close up tapping her phone screen
[Text displays]
6 SHELL MOTORIST APP
ALL SET TO USE FILL UP & GO
[Video]
With a ‘Way In’ sign to the left, a black car turns into a Shell station forecourt and pulls up at a pump
[Small text displays at bottom of screen]
Selected sites only. Terms and Conditions apply. Do not use a mobile phone whilst driving. Please see
for more information.
[Audio]
Background music ends
Shell outro sting
[Graphic]
Shell Pecten
[Text]
©SHELL INTERNATIONAL LIMITED 2016
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