Nortel Voip M5216 Quick Reference Guide

Nortel VoIP M5216 Quick Reference Guide

The following quick reference guide will get you started using your Nortel VoIP M5216 telephone.

M5216 VOIP FEATURES/INSTRUCTIONS

LOG IN PROCEDURE

Enter your 7 digit telephone at the user name prompt

Press the soft key directly under the Ok prompt

Enter your password

Press the soft key directly under the Ok prompt

You should see the screen similar to the one in the above diagram

LOG OFF PROCEDURE (OPTIONAL)

Press the soft key directly under the Menu prompt

Select 1 Logoff

You will be asked to select Yes or No

Hit the appropriate soft key under the No prompt

VOIP DISPLAY SCREENS

Login

Password

Extension/Features

Once you have properly logged in with your username and password information you will see the screen that is similar to the one in the above diagram. Use the up directional arrow in the center of the telephone to paginate through feature / extension screens 1 -3 .

ANSWERING A CALL

Each incoming call causes the IP Phone to ring, the LCD indicator

beside the line key to flash, and the Message Indicator lamp to flash

Choose one of the following options:

Lift the handset

OR

Press the Handsfree button located on the bottom left side of unit

OR

Press the extensions/feature key

MAKING A CALL-OFF HOOK DIALING

Use these steps to make a call by lifting the handset before dialing

1. Lift the handset

2. Dial the number

MAKING A CALL-ON HOOK DIALING

Use these steps to make a call by dialing before lifting the handset

Leave the handset in the cradle

Press the line Key

Dial the extension

When the called party answers, lift the handset

To terminate the call, replace the handset in the cradle

OR

Press the Goodbye key

(Goodbye Key)

MAKING A CALL -HANDSFREE DIALING

Press the handsfree key, dial the number

OR

If a headset is connected, press the Headset key

Dial the number

TERMINATING A HANDSFREE CALL

Return the handset to the cradle

OR

Press the Goodbye key

(Goodbye Key)

MAKING A CALL – SWITCHING FROM HANDSET MODE TO HANDSFREE MODE

Lift the handset

Press the handsfree key

Replace the handset

To switch from handsfree to headset:

Press the Headset key

CALL TRANSFER – ALLOWS FOR THE REDIRECTING OF CALLS TO ANOTHER PARTY

Press the transfer key. The other party is placed on hold.

Dial the extension to which

the original call is to be transferred. When the phone rings or if the called party

answers, press the transfer key again to connect the called party.

PLACING A CALL ON HOLD

To place an active call on hold, press the hold key.

When a second call is coming in the first call can be automatically placed on hold by answering the second call.

CALL FORWARDING – ACTIVATION / DEACTIVATION

To forward call, press the call forward key, dial the forwarding number, press the

forward key.

To deactivate call forwarding press the forward key.

CONFERENCE CALLING (6 WAY)

You can set up a conference call for up to 6 parties including yourself

While on an active call press the system defined conference key

Dial the number of the person to be added to the conference call

Press system defined conference key again to merge the call

Repeat the process to add additional parties to the conference

LAST NUMBER REDIAL

Press # sign twice

Press Soft Key under Ok

MESSAGE- ALLOWS FOR AUTOMATIC DIAL INTO VOICE MAIL SYSTEM TO RETRIEVE MESSAGES.

Press the system defined message key.

SELECTING RING TONES AND ADJUSTING THE VOLUME

From the main menu, select and open Audio

Scroll through the menu and Select Play Ring Patterns

To hear a ring tone before you select it, select a ring tone from the list and press Play

Press Stop to stop the ring tone from playing

To select a ring tone, press Apply.

To adjust the volume, press the volume keys while the phone is ringing

DIALING FROM THE DIRECTORY

Make sure the Handset is in the cradle position

Press the Directory key which will display a list of stored entries.

Select a number from the list

Press Ok. A list of options appear

Press Ok again to access option 1 to Dial

ADDING OR EDITING A DIRECTORY ENTRY – ( 16 ENTRIES )

Press the Directory key to access the directory menu

Perform one of these actions:

If this is a new entry, press Ok

If you are editing an existing entry, navigate through the list to select the entry

and press the Ok key

From the Directory menu, select and open New Entry

To add or edit the number, perform these steps:

From the New Entry menu, select an open Number

Use the dial-pad to enter the number

Press Ok

VIEWING INBOX CALL INFORMATION

Press the Inbox key ( the 10 most recent incoming calls appear )

Select a number from the list

Press Ok. The Dial screen appears

Press the down navigation key

Select Display. The Display screen appears

Press the down navigation key to view the information including time of call

USING THE OUTBOX TO MAKE A CALL

Make sure the handset is in the cradle position

Press the Outbox key ( the 10 most recent outgoing calls appear )

Select the number you want to dial

Press Ok

Select Dial

STORING A NUMBER FROM THE OUTBOX

Press the Outbox key ( the 10 most recent outgoing calls appear )

Select a number from the list

Press Ok

Press the down navigation key to select Store

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