INTRODUCTION TO INFORMATION SYSTEMS

IS 3300 TCWA Fall Semester 2011

Instructor: / Dr. Mary Astone
Office Hours / Monday: 7:30 - 9 a.m., 11 a.m. – 1:00 p.m.
Wednesday: 7:30 - 9 a.m., 11 a.m. – 2:00 p.m.
Friday: 7:30 - 9 a.m., 11 a.m. – 11:30 a.m.
Office Location: / 231F Bibb Graves Hall
Telephone Numbers: / 670-3632 Office
670-3413 or 670-3459 Secretary
670-3599 FAX
Email: /
Subject line: IS 3300, your Last Name, your First Name, Reason for Email
[Do this on every email]
Other Information: / Student Emails to Professor:
When a student emails the professor, a notation MUST be made in the subject line indicating the Course Number, Student’s Last Name, Student’s First Name, Reason for Email
(E.g., for homework identifier BIO the following is a correct subject line entry for a Student named John Doe
Subject: IS 3300, Doe, John, BIO)
Time of Class: / 9 -9:50 a.m. Monday, Wednesday & Friday
Class Location: / 101 Patterson
Text: / Essentials of Management Information Systems (9th ed.) by Kenneth C. Laudon & Jane P. Laudon, Pearson-Prentice Hall, 2011 ISBN 0-13-611102-5
Other Materials: / Media for use in the course.
Scantron Form No. 882-E for exams [this is a teal green color]
Course Description: / Introduction to information systems (IS) concepts, with an emphasis on describing information requirements, managing information resources, and applying information technology to the solution of business and management challenges. Prerequisite: IS 2241
Class Procedures / Instructor guided and independent group problem/exercise analysis and discussions of course topics and cases will be framed and complemented with assigned readings.
Purpose of the Course: / To introduce information systems, including their applications, how organizations are managed efficiently by their intelligent use, and the social, moral, and legal implications of their use. To familiarize the student with a framework for understanding and managing information systems in organizations; what they are, how they affect an organization and its employees and how they can make businesses more competitive, efficient and effective.
Course Approach / Textbook readings, lecture, and class discussion will be used to convey knowledge about information systems and to stimulate critical thinking. The instructor will serve as catalyst, facilitator and evaluator in a collaborative learning experience. The most effective learning will result from the student’s involvement in critical thinking through both reading materials and class participation.
Course Objectives: / On completion of the course, the student should be able to:
On completion of the course, the student should be able to:
1.  Demonstrate a descriptive understanding of the categories, components, and functions of computers and information systems (descriptive understanding).
2.  Outline the technologies of the input, output, and storage building blocks of information systems.
3.  Outline the technologies of the data management building blocks of information systems.
4.  Outline the technologies of the telecommunications building blocks of information systems.
5.  Describe the activities and issues involved in the development and implementation of information systems, including the design, development, testing, and operation issues of information systems.
6.  Discuss the legal and ethical issues related to information systems.
7.  Discuss the security issues related to information systems.
8.  Explain the strategies in using Enterprise Systems to support business decisions and operations.
9.  Explain the strategies in using E-Commerce Systems to support business decisions and operations.
10.  Explain the strategies in using Supply Chain Management (SCM) Systems to support business decisions and operations.
11.  Explain the strategies in using Customer Relationship Management (CRM) Systems to support business decisions and operations.
12.  Explain the strategies in using managerial support systems (MIS, DSS/BI, and KM) to support business decisions and operations.
Topics include: / ·  Information Systems in the Digital Age
·  Use of Information Technology Infrastructure
·  Key Systems Application for the Digital Age
·  Building and Managing Systems
·  Social and Ethical Issues Involved with Information Systems
·  Achieving Operational Excellence/Customer Intimacy Enterprise
·  Managing Hardware & Software
·  Managing Data Resources
·  Telecommunications & Networks
·  Internet and IT Infrastructure
·  Managing Knowledge
·  Enhancing Decision Making
·  IS Security & Control
Grading Method: / % of final grade
Exam 1: Chapt.1, 2, 3, 10 / 23
Exam 2: Chapt.4, 5, 6, 11 / 23
Exam 3: Chapt.7, 8, 9, 12 / 23
Comprehensive Final Exam / 25
Participation / Assignments/
Teacher Evaluation / 6

Total

/ 100
A student caught cheating or plagiarizing will be given a course grade of F.
Grading Scale /

Grade

/ /

Percent

A / 90-100%
B / 80-89%
C / 70-79%
D / 60-69%
F / 0-69%
Class Procedure and Requirements: / There are NO social promotions! You must earn a passing grade by meeting course objectives. Faithful attendance, a pure heart, noble intentions, curly hair, blue eyes, etc. -- without genuine achievement -- will not enable you to pass the course. Examinations, lab assignments, quizzes, and the teacher evaluation will be the criteria for grades. Each unexcused absence will be penalized by a deduction of 10 from the student’s total points.
The student will be expected to attend scheduled class meetings, complete reading assignments prior to class, and to complete assignments by the assigned due date.

CLASSROOM ADMINISTRATION

Students are expected to:
·  Punctually attend all scheduled classes. Students who arrive at class after roll call will be counted absent. See attendance policy.
·  Be responsible for all instructions and assignments given in class as well as for the supporting textbook content.
·  Read the textbook material before the lecture covering that material. This leads to a better understanding of the lecture as well as the opportunity to ask questions about material(s) in the text or outside readings that were unclear or that the student did not understand.
·  Submit assignments on or before the assigned due date and time. See homework policy.
·  All assignments must be submitted to receive a passing grade in the course. Late work will be penalized 10% per day or portion of a day late!
·  Not wear hats nor sunglasses in the classroom.
·  No food, tobacco products, nor drinks are allowed in the computer labs
·  Use of any electronic devise by students in the instructional environment is prohibited unless explicitly approved on a case-by-case basis by the instructor of record or by the Office of Disability Services in collaboration with the instructor. Cellular phones, pagers, and other communication devices may be used for emergencies, however, but sending or receiving non-emergency messages is forbidden by the University. Particularly, use of a communication device to violate the Troy University “Standards of Conduct” will result in appropriate disciplinary action (See the Oracle.)
·  In order to receive emergency messages from the University or family members, the call receipt indicator on devices must be in the vibration mode or other unobtrusive mode of indication. Students receiving calls that they believe to be emergency calls must answer quietly without disturbing the teaching environment. If the call is an emergency, they must move unobtrusively and quietly from the instructional area and notify the instructor as soon as reasonably possible. Students who are expecting an emergency call should inform the instructor before the start of the instructional period.
·  Cell phones, pagers, PDA’s, and other wireless devices are not to be used in the classroom. Set these devices to the “silent” mode and end wireless sessions prior to entering the classroom. Do not start a call until you are out in the hallway after class. If your phone interrupts our class I will confiscate it.
Exam scores will be reported to students and each student may review this/her exam and ask questions about the exam during the professor’s office hours.
General Supports: / The computer labs in 237 & 239 Bibb Graves [When available]
Academic Calendar: / First Day of Class Wed. Aug. 17
Last Day to Add a Class Mon. Aug. 22
Holiday [Labor Day] Monday, Sept. 5
Last Day to File Intent to Graduate, Friday, Sept. 23
Spring Semester 2012
Last Day to Drop a Class or Withdraw from the University Friday, Oct. 21
Without Academic Penalty
Early Spring Registration Oct. 31 - Nov. 4
Holiday [Veterans Day] Fri. Nov. 11
Fall Break & Holiday [Thanksgiving] Nov. 21-25
Dead Day Wed. Dec. 7
Comprehensive Final Exam TBA
Additional Services: / AMERICANS WITH DISABILITIES ACT: Troy University supports Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990, which insure that postsecondary students with disabilities have equal access to all academic programs, physical access to all buildings, facilities and events, and are not discriminated against on the basis of disability. Eligible students, with appropriate documentation, will be provided equal opportunity to demonstrate their academic skills and potential through the provision of academic adaptations and reasonable accommodations. Further information, including appropriate contact information, can be found at the link for Troy University’s Office of Human Resources at http://www.troy.edu/humanresources/ADAPolicy2003.htm
Absenteeism: / Each student is expected to attend all scheduled classes. It is the student's responsibility to obtain all information and materials presented in the classroom (including materials covered, handouts, and assignments) during his or her absence. Exams will include not only the material from the assigned chapters in the text and assigned readings, but also from any other materials covered during class lectures.
Attendance Policy: / 1. Class Roll: Class roll will be taken at the beginning of the class session
2. Attendance is mandatory. If a student misses a class it is his/her responsibility to obtain all information and materials presented (including materials covered, handouts, skills learned, and homework assignments) during his/her absence.
I do not repeat lectures nor perform the tutoring function for students who are absent. Each absence will make the successful completion of this course more difficult, since computer courses are cumulative in nature and days missed from class are lost knowledge. Exams will include not only the material from the assigned chapters in the text, but also from any other materials covered in class lectures.
3. Excused absences: Excused absences have the following characteristics:
a. Professor was informed prior to the absence.
b. Professor determines that the absence is excused.
c. Absence is of the following type:
1. Participation in a documented official university function that does not permit the student’s class attendance (e.g., participation in athletic events, field trips, etc.)
2. Severe illness (this does not include scheduled medical appointments nor driving someone else to doctor), a hospital stay, or a doctor's excuse saying that it is impossible for student to attend class(es)
3. Death of immediate family member (grandparent, parent, sibling, or child)
4. Appearance in court
5. Family emergencies involving an immediate family member (grandparent, parent, sibling, or child)
6. Personal situations that are approved by the professor in advance of the time the student is to be absent
d. Written documentation (on letterhead) must be provided.
4. A deduction will be made to the student’s course grade for unexcused absences.
Incomplete Work Policy: / Any incomplete work at the end of the term will not be accepted unless the student can provide acceptable and clear documentation prior to grades being submitted to the Registrar.
Homework, Quiz & Test Policy / HOMEWORK POLICY:
Assignments will be received for a grade. To be considered on time they must be submitted by the due date and time. Any point after the due date and time will be considered late. All assignments must be submitted to receive a passing grade. Late work will be penalized 10% per day or portion of a day late!
QUIZ POLICY:
Quizzes will NOT be announced and there will be no make-ups.
TEST POLICY:
The use of electronic devices (e.g., cell phone, E-dictionary, calculator, PDA) is prohibited and will cause a student to receive a failing grade for the course. Make-up exams will be given only for documented (on letterhead), approved absences. See ATTENDANCE POLICY. Make up exams are administered only to students who have received approval from the professor prior to the test date. The make-up exam must be taken within one week of the student's return to class. Make-ups are different from exams given in class. A grade of zero will be assigned for an exam missed due to an unexcused absence.

ACADEMIC DISHONESTY

Cheating Policy: / If you are caught cheating, you will get a course grade of "F". Cheating is when you receive answers to homework items or exam questions. Cheating is also when you give answers for homework items or exam questions to another student.
See ORACLE: Student Handbook, 2009-2010, p. 41-49. “A student is subject to disciplinary action if: 2. In connection with the taking of, or in contemplation of the taking of any examination by any person: a. A student knowingly discovers or attempts to discover the contents of an examination before the contents are revealed by the instructor; 3. Where the work affects or might affect a student’s grade, credit, or status in the university, a student represents to be his or her own any work that is not the product of his or her own study and efforts (known as plagiarism).”
Plagiarism is the act of stealing and passing off (the ideas or words of another) as one’s own or to commit literary theft: present as new and original an idea or product derived from an existing source (Webster’s New Collegiate Dictionary). Plagiarism will cause a student to get a course grade of “F”.
According to the TSU ORACLE: Student Handbook, 2009-2010, pp. 48, The penalties for misconduct as described above may be subjected to one or more of the following penalties: “a. A student’s grade in the course or on the examination affected by the misconduct may be reduced to any extent, including a reduction to failure.” b. A student may be suspended from the university for a specific or an indefinite period.
Plagiarism / A plagiarism checker will be used on all papers turned in. Papers that do not give correct credit for intellectual property will receive a grade of zero. A course grade of F will be assigned.
Sorrell College of Business Vision / Sorrell College of Business will be the first choice for higher business education students in their quest to succeed in a dynamic and global economy. Sorrell College of Business will create the model for 21st century business education and community service.
Sorrell College of Business Mission / Through operations that span the State of Alabama, the United States, and the world, Sorrell College of Business equips our students with the knowledge, skills, abilities and competencies to become organizational and community leaders who make a difference in the global village and global economy. Through this endeavor, we serve students, employers, faculty, and Troy University at large as well as the local and global communities

IS 3300