General Manager S Performance Appraisal

General Manager’s Performance Appraisal

Name of Manager ______Appraisal Date ______

Appraisal Review Period ______

From To

Annual
Performance
Appraisal

EVALUATION KEY

E - Exceeds Expectations S - Satisfactory N - Needs Improvement U - Unsatisfactory

D - Don't Know

SECTION A: APPRAISAL OF KEY RESPONSIBILITY AREAS

I. Leadership and Integrity / E / S / N / U / D
A.  Honesty and integrity in handling the affairs of the Utility.
Comments:
B.  Meets problems head-on and takes timely, direct and decisive action to resolve them.
Comments:
C.  Takes initiative and gets results.
Comments:
D.  Inspires confidence and respect with the board of directors.
Comments:
E.  Stimulates, energizes and mobilizes the organization.
Comments:
F.  Works well with state and federal agencies with whom we have contracts.
Comments:
G.  Is responsive to the needs of the customers, board and staff.
Comments:
H.  Accepts responsibility for his or her own actions.
Comments:
I.  The stamina to withstand the pressures of the job and the resilience to persist until the job is completed.
Comments:
Overall Rating – Leadership and Integrity
II. Planning / E / S / N / U / D
A.  Provides visionary and anticipatory direction; grasps the “big picture” in identifying contingencies and formulating plans.
Comments:
B.  Establishes specific direction for the directors by clarifying mission, strategic direction and plans to achieve results.
Comments:
C.  Ensure that goals of the Long Range Plan are achieved.
Comments:
D.  Recognizes change and makes the required modifications.
Comments:
E.  Periodically performs a vulnerability assessment of the utility and maintains an up-to-date emergency response plan.
Comments:
F.  Minimizes crises and pressures through careful planning.
Comments:
Overall Rating – Planning
III. Organization and Staffing / E / S / N / U / D
A.  Anticipates future structural and staffing requirements and plans in advance for their implementation.
Comments:
B.  Ensures that the utility is well organized, coordinated and integrated to achieve results in the most cost-effective fashion.
Comments:
C.  Recruits and develops a high performance team.
Comments:
Overall Rating – Organization and Staffing
IV. Performance Management / E / S / N / U / D
A.  Sets challenging goals and maintains high standards that stretch the performance of self and others.
Comments:
B.  Holds others accountable for results and rewards achievements.
Comments:
C.  Delegates authority and responsibility well.
Comments:
Overall Rating – Performance Management
V. Business Results / E / S / N / U / D
A.  Maintains a publication program which is responsive to the needs of the customers.
Comments:
B.  Conducts educational programs to advance the professional, technical, and managerial skills of the customers and the staff.
Comments:
C.  Organizes and conducts an effective annual meeting.
Comments:
D.  Is receptive to new and innovative ideas that could improve the operations of the utility
Comments:
E.  Is knowledgeable about utility operations and maintains effective inventory control.
Comments
F.  Manages the finances of the utility, including the adequate preparation and implementation of annual budgets.
Comments:
V. Business Results (con’t) / E / S / N / U / D
G.  Assures compliance with all utility contracts.
Comments:
H.  Successful negotiation of contracts with governmental agencies and other activities.
Comments:
I.  Oversees and requires regular financial accountability for reports to the board.
Comments:
Overall Rating – Business Results
VI. Board Relations / E / S / N / U / D
A.  Ensures adherence to board policies, regulations, and laws.
Comments:
B.  Carries out board directives with very little guidance and follow-up.
Comments:
C.  Provides accurate, timely and useful communication to the board.
Comments:
D.  Works toward ensuring efficient and effective utilization of time and expertise of the board members.
Comments:
E.  Provides assistance and support to the board officers and committees.
Comments:
Overall Rating – Board Relations
VII. Communications & Relations with External Groups / E / S / N / U / D
A.  Provides consistent representation of the utility to external organizations and the general public.
Comments:
B.  Seeks and is open to input and advice from individuals and organizations.
Comments:
Overall Rating – Communications & Relations with External Groups

SECTION B: APPRAISAL OF OVERALL JOB PERFORMANCE

Check rating which best describes CEO's overall job performance:

E ______S ______N ______U ______D ______

EVALUATION KEY

E - Exceeds Expectations S - Satisfactory N - Needs Improvement U - Unsatisfactory

D - Don't Know

Comments:

Approved by: ______Acknowledged by: ______

(Board Chairman) (CEO)