Emergency Network Los Angeles
Emergency Operations Plan
(Insert Organization Address Line 1)
06/23/2010
ENLA
06/23/2010
To: Board of Directors, Members of ENLA and other interested parties:
Subject: Letter of Promulgation
ENLA facilitates services to the residents of Los Angeles County. ENLA and our partners have prepared this emergency operations plan to ensure the most effective and economical allocation of limited resources to ensure that effective ENLA services can continue to be provided in time of an emergency and meet the extraordinary need for disaster related information and services.
While no plan can visualize all potential disasters and completely describe appropriate responses to ensure the safety and well being of our employees and volunteers while maintaining VOAD services, good plans carried out by knowledgeable and well-trained personnel can and will minimize losses and maximize ENLA’s service capability. This plan establishes the emergency organization, assigns tasks, specifies policies and general procedures, and provides for coordination of planning efforts with the various emergency staff and service elements within the framework provided by the National Incident Management System (NIMS).
The objective of this plan is to incorporate and coordinate all the facilities and personnel of ENLA and available resources of other Partners into an efficient organization capable of responding effectively to any emergency.
This emergency operations plan is an extension of the VOAD Statewide and National Plan. It will be reviewed and exercised periodically and revised as necessary to meet changing conditions.
The ENLA Board of Directors gives its full support to this plan and urges all officials, employees and Partners, individually and collectively, to do their share in the total emergency effort of ENLA.
This letter promulgates the ENLA Emergency Plan, and adopts the National Incident Management System by ENLA.
This Emergency Plan becomes effective on approval by the ENLA Board of Directors.
______Date: ______
[Signatory]
[Title]
[Organization or Parent Organization]
Signed Concurrence by ENLA Board of Directors
and Partner Organizations.
As needed, revisions should be submitted to the
ENLA Board of Directors.
Signed ______Date ______
Chairman, Board of Directors
Signed ______Date ______
Vice Chairman, Board of Directors
Signed ______Date ______
Secretary, Board of Directors
Signed ______Date ______
Treasurer, Board of Directors
Signed ______Date ______
[LA County Department of Social Services]
Signed ______Date ______
[LA County Office of Emergency Management]
Signed ______Date ______
[City of Los Angeles Emergency Management Department]
RECORD OF CHANGES
Change Number / Date ofChange / Section Number, Header, Page Number / Updated by (Title/Name)
Emergency Operations Plan Distribution
The following divisions and organizations have received complete copies of the ENLA Emergency Plan:
Division/Organization / # of Copies / Date / Name and Title of RecipientBoard of Directors / 4
Tzu Chi Foundation
/ 1Salvation Army / 1
American Red Cross / 1
County Agencies
DPSS
OEM
City Agencies
EMD / 1
1
1
Catholic Charities of Los Angeles
/ 1Southern Baptist / 1
Lutheran Social Services / 1
Faithful Central Bible Church
/ 12-1-1 LA County / 1
Table of Contents
Executive Summary
1 Introduction .
2 Plan Organization 10
3 Purpose and Scope 10
4 Situation and Assumptions 11
4.1 Situation 11
4.2 Hazards 12
4.3 Planning Assumptions 12
4.4 Phases of a Disaster......
5 Concept of Operations 13
5.1 Goals, Priorities and Strategies 14
5.1.1 Operational Goals 14
5.1.2 Operational Priorities 15
5.2 Direction, Control and Coordination 15
5.3 Alert and Warning 16
5.4 Intelligence Gathering and Situation Reporting 16
5.5 Joint Information System 17
5.6 Mutual Assistance 17
5.7 Volunteers 18
5.8 Emergency Operations 18
5.9 Contingency Plans 19
6 Emergency Organization 20
6.1 SEMS/NIMS/ICS/MACS 20
6.2 Organization 22
6.2.1 Preparedness
6.2.2 Response
6.2.3 Recovery
6.2.4 Transition To Long-Term Recovery
6.2.5 After Action Report (AAR)......
7 Roles and Responsibilities 25
7.1 ENLA Internal Emergency Organization 25
7.2 ENLA EOP Management Duties 26
7.3 ENLA External Emergency Organizations......
8 Emergency Preparedness 26
8.1 Mitigation 26
8.2 Planning 26
8.3 Preparedness Training 27
8.4 Preparedness Exercises 27
8.5 ENLA Training and Exercises 28
8.6 Disaster Resource Management 28
8.7 Preparedness Goals......
9 Administration, Finance and Logistics 29
9.1 Administration 29
9.2 Finance 30
9.3 Logistics 30
ANNEX A – Acronyms and Definitions 41
ANNEX B – EOP Activation Protocols......
ANNEX C - Shelter-In-Place Plan …………………………………...... ……45
ANNEX D – ENLA Post Disaster Agency Status Report...... ……………………………..49
ANNEX E - Planning Meeting Sample Agenda …………………………………………………...... 52
ANNEX F – Communication Networks......
APPENDIX 1. – Disaster Management Areas………………………...... …………...54
APPENDIX 2 – ENLA Pandemic Influenza Response Plan...... 59
APPENDIX 3 - ENLA Emergency Call Down List......
APPENDIX 4 - MOU Template for Volunteer Management......
APPENDIX 5 - EOP Evaluation Tools……………………………………………………………………………….61
APPENDIX 6 - Recognition of ENLA by the City and County of Los Angeles......
Executive Summary
The mission of Emergency Network Los Angeles (ENLA) is to enhance preparedness for and coordinate response to disasters by facilitating linkages among Los Angeles County community based organizations and government and the private sector. ENLA is recognized by Southern California Voluntary Agencies Active in Disaster (SCVOAD) and National VOAD as the VOAD for the Los Angeles County Operational Area. ENLA is also recognized by the County and City of Los Angeles as the disaster coordinating body for nonprofit agencies.
The service area for ENLA is Los Angeles County, a large urban county with 88
incorporated cities, 94 school districts, and many large unincorporated communities. The
urban areas of the county have all of the challenges associated with large urban
communities in the United States, including a large homeless population, many people
living below the poverty line, and ethnic diversity, with more than 100 primary languages
spoken. There are also large, sparsely populated rural areas with few available services.
With the ethnic and geographic diversity, the 4000 square miles of Los Angeles County
poses serious challenges for human services organizations.
Los Angeles County has a growing economy and a population of over 10 million people. The forces that created California’s varied landscape also create frequent disasters and a concurrent need for immediate and valid public information. ENLA is an obvious and effective tool to assist state and local governments in carrying out their response and recovery efforts. Recent disasters like the Southern California wildfires in 2007 and 2009 have reinforced the need for an effective VOAD system and emphasized the need for a county wide system based on the demonstrated public demand for services that far outstrips the capacity of individual nonprofit relief agencies.
ENLA is not a provider of direct human services, but is a networking and support organization for not-for-profit human service agencies. ENLA is a county wide collaborative with strong partner relationships with key state and county agencies such as CalEMA and LA County OEM. ENLA has working relationships with many partners, all with interests in and leadership aspects of the state’s emergency operations.
This plan addresses how the county wide ENLA system will respond to anticipated surges from the public seeking disaster related assistance with and referral to disaster services. This plan describes the methods for carrying out emergency operations, how ENLA resources are mobilized, and the processes for ensuring that every person who requires emergency assistance will receive all available assistance from ENLA members.
This is a living document. It will require constant testing, evaluation, review, and modification. ENLA members and staff must be kept aware of the changes in this plan and provided an opportunity to hone their skills through exercises. A solid emergency operations plan requires constant vigilance by each member of ENLA to ensure we comply with the guidance we have created.
1. Introduction
Following the Northridge Earthquake in 1994, locally based not-for-profit agencies recognized the need to establish closer emergency planning and post-disaster working relationships with other nonprofits and with all levels of government. To accomplish this, a number of agencies
established Emergency Network Los Angeles/Los Angeles Voluntary Agencies Active in
Disasters (ENLA/LA VOAD).
ENLA is a membership organization with member agencies paying annual dues. However
ENLA welcomes nonmember organizations to pre-emergency planning meetings and
will support post-emergency relief services by nonmember organizations. Membership in ENLA is open to any organization wishing to enhance its ability to prepare for, respond to and recover from disasters or emergencies. Membership is divided into three categories:
· Voting Members501 (C)3 non-profit charitable organizations willing to provide emergency preparedness, response, disaster relief, and /or disaster recovery services when needed.
· Associate MembersPrivate sector organizations and businesses involved or activated in emergency response disaster relief and or disaster recovery. This membership is non-voting.
· Government MembersGovernment agencies, departments, and elected officials involved in emergency preparedness, response, disaster relief and/or disaster recovery. This membership is non- voting.
ENLA is a 501[c][3] nonprofit corporation that is recognized as a sub-state VOAD
under the Bylaws of the Southern California Voluntary Organizations Active in
Disaster (SCVOAD). SCVOAD is a state-level unit organized according to the Bylaws and policies governing state-level units of the National Voluntary Organizations Active in
Disaster (NVOAD). NVOAD is a 501[c][3] nonprofit corporation with principles that guide the work of its units at the state and sub-state level.
ENLA provides training, maintains essential rosters, and conducts and participates in emergency exercises in order to maintain an appropriate level of readiness for all emergencies. ENLA hosts quarterly meetings which bring together nonprofits and government agencies to discuss timely emergency management issues. ENLA conducts regular “VOAD” meetings to provide an opportunity for nonprofit agencies to coordinate services and to meet with government and national voluntary agency representatives.
Human services in California are primarily provided by County level government and supplemented by community and faith based organizations. As the population grew, and state, city and county governments become more complex; a system of local and regional support systems grew to provide information on what services were available and how to access them. These services were provided by nonprofit organizations under many names.
The provision of spiritual and social services by ENLA members provides for a permanent infrastructure of assistance networks, extensive organized information on government and community-based human services organizations, highly trained professional staffs, relationships with state and local governmental entities, and a framework of professional standards. This existing infrastructure makes ENLA and the VOAD System a natural hub for disaster-related information as well as for day to day information and referral to human services during the recovery phase of a disaster.
ENLA has an additional advantage in that the most vulnerable populations in California, including those with physical and mental disabilities, the aged, non-English speakers, and economically disadvantaged are already familiar with member agencies and will readily contact then in the event of an emergency. This helps relieve pressure on government first responders creating more availability for truly life threatening emergency assistance.
2. Plan Organization
The ENLA Emergency Operations Plan is a management document that is intended to be read and understood before a disaster occurs. It describes all pertinent elements of ENLA and how they interact with each other, corresponding state and local government jurisdictions, and partner organizations.
This emergency operations plan has three parts: The Basic Plan, Annexes and Appendices:
· Basic Plan – The basic plan contains the overall concept for how ENLA responds to disasters. The plan also contains the overall organization, roles and responsibilities for each element of the system, interactions between the members of ENLA, and between the governmental jurisdictions to which emergency support is provided.
· Annexes – Each annex addresses a single functional requirement necessary to the overall understanding and operation of ENLA during disasters.
· Appendices – Contain plans, Standard Operating Procedures, Agreements and other documents developed to implement the ENLA Emergency Operations Plan. In many cases, some or all of these documents are summarized in the appendix with specific information on how to access the full document. The appendices will contain at least that data needed immediately during a disaster in order to respond effectively.
3. Purpose and Scope
The ENLA Emergency Operations Plan provides a county wide framework and guidance to enable ENLA and local disaster relief providers to work together, with partner organizations and state and local public safety officials to support disaster related relief and referral to impacted populations anywhere in the county during and in the aftermath of disasters and other emergencies.
The ENLA Emergency Operations Plan covers preparation for, response to and recovery from emergencies by all elements of the Los Angeles VOAD. It also covers interfaces between the ENLA system and state and local governments.
To ensure a constant state of readiness, ENLA and its members must be prepared to provide uninterrupted services and support to their normal core population in Los Angeles County, while maintaining their internal organizational viability, before, during and after an emergency event or threat. This document represents the cumulative work of the ENLA Emergency Management Group, Executive Board, and interested members. It provides program guidance, articulates our plan for continued performance of our essential functions, and incorporates emergency operation planning and preparedness. By following this plan, we are confident our organization is capable of executing its essential functions under all threats and conditions.
This document includes guidelines to be used by the ENLA staff, volunteers, and Committee Chairs to develop and execute their unique components of the Emergency Operation Plan (EOP). These important actions support and complement our essential functions. Because our member agency’s must remain focused on their missions and not incapacitated by concern for their own family members or fellow staff, we have also included guidance on individual and family preparedness.
This plan has been developed in accordance and complies with guidelines from the Standardized Emergency Management System (SEMS), National Incident Management System (NIMS), Incident Command System (ICS), and other related directives and guidance.
This document supersedes "ENLA Disaster Plan," dated July 13, 2000.
4. Situation and Assumptions
4.1 Situation
A major disaster can hit Los Angeles County at any time. In addition to the natural disasters that our area is prone to (earthquakes, extreme weather, flooding, and wildfires), there could be emergencies caused by human error such as hazardous chemical spills. There is also a wide range of emergencies resulting from an attack by enemies of our society. These could include dirty bombs, nuclear devices, and biohazard attacks. A Pandemic Flu outbreak will have the effect of a major emergency involving the entire population of Los Angeles County.