COURSE OUTLINE HCS 411 Management Information Systems

Course contacts:

Lecturer: T. G. GWANZURA

Email:

Aim of course:

At the end of the course students should be able to:

1. Have an overview of the Management Information Systems fundamentals

2. Analyse common MIS problems and the solutions implemented to address them

COURSE CONTENT

FOUNDATION CONCEPTS

1 Foundation of information systems in business

Ø Information systems and technologies

Ø Business applications, development and management

2 Competing with information technology

Ø Fundamentals of strategic advantage

Ø Using information technology for strategic advantage

INFORMATION TECHNOLOGIES

3 Data resource management

Ø Managing data resources

Ø Technical foundation of database management

4 Telecommunications and networks

Ø The networked enterprise

Ø Telecommunications network alternatives

BUSINESS APPLICATIONS

5 Introduction to e-business systems

Ø Functional business systems

Ø Cross-functional enterprise

6 Enterprise e-Business systems

Ø Customer relationship management

Ø Enterprise resource planning

Ø Supply chain management

7 Electronic commerce systems

Ø Electronic commerce fundamentals

Ø E-commerce applications and issues

8 Decision support systems

Ø Decision support in business

Ø Artificial intelligence technologies in business

DEVELOPMENT PROCESSES

9 Developing business/ IT strategies

Ø Planning fundamentals

Ø Implementation challenges

10 Developing business/ IT solutions

Ø Developing business systems

Ø Implementing business systems

MANAGEMENT CHALLENGES

11 Security and ethical challenges

Ø Security, ethical and societal challenges of IT

Ø Security management of information technology

12 Enterprise and global management of information technology

Ø Managing information technology

Ø Managing global IT

Assessment:

There will be:

1. 2 Tests (20%)

2. 3 Assignments (10%)

3. A final exam (70%)