2236 East 10th St.Indianapolis,IN46201

(317) 633-8210 Fax (317) 633-3006

Job Title: / Case Manager / Job Category: / Professional
Department: / Financial Foundations / Full /Part Time / Full Time
Date Updated: / 5/13/2013 / Exempt/Non Exempt / Exempt
Supervisor: / Financial Foundations Director / Temporary/Seasonal
Our Mission:
The John H. Boner Community Center inspires neighbors and partners to improve the quality of life on the Near Eastside by providing tools for change and growth. / Position Goal to Support Mission:
Ensures customers have access to high quality programs and services to address their growing financial capacity.
Job Description
Position Summary: The primary function is to assist each individual in the development of a written personal development plan, based on specific short and long-term goals. Case Manager will assess individual and family needs and evaluate, coordinate and ensure necessary services are provided; assist and counsel individuals and families.Coordinates a full range of services for those enrolled in John H. Boner Community Center programs.
Program Implementation: In conjunction with department director, and core team members develop and implement programs and services that best address the needs of current customers. Case Manager will understand and incorporate the fundamentals strength based case management. Will effectively and efficiently engage, enroll and support individuals to programs and services that stabilize households and growth their capacity overtime. Provide excellent customer service to customers and partner organizations
Data Management and Reporting: Understand data management protocols and procedures to ensure timely data entry and reporting task are complete. Routinely review and update customer data records to ensure system data is accurate and complete. Ensures all program benchmarks and targets are met. Ensures all data collection and reporting requirements are completed timely.
Program Integration: Working as a member of the cross-functional team providing services to families enrolled in the CWF initiative, sharing information, participating in team meetings, and helping to track and report progress and outcomes related to the CWF Initiative.
Program Development: Incorporates comprehensive program development models to ensure all asset development programs are well integrated into other core services of the Financial Foundations Department. Coordinator will partner with department director and financial coaches to develop and implement financial education workshops that address the full spectrum of asset development.
Job Requirements:
  • Bachelor’s Degree inEducation, Behavioral Sciences, Social Work, or appropriately related degree and/ or extensive experience working with individuals with limited income;
  • 1 to 2 years experience working with low-income individuals and families;
  • Excellent verbal and written communication skills and ability to effectively work with diverse participants;
  • Ability to develop, conduct and evaluate workshops/programs in a variety of settings;
  • Effective, positive, creative, and energetic group facilitation skills;
  • Excellent computer skills and ability to understand and use web based case management systems;
  • Reliable transportation;


. . . Building Community One Individual at a Time