20. Performance and Evaluation Unit Children and Youth Services

20.  Performance and Evaluation Unit Children and Youth Services

Award Category: Leadership Award for Working in New Ways with Community Services

The Performance and Evaluation Unit (PEU) within Children and Youth Services has developed a business intelligence capability known as KIDZ (Kids Intelligence Data System) to support a multidisciplinary approach to service delivery for clients with complex needs. Through dashboards developed by PE, staff of CYS can view whole-of-state performance, filter by region and client demographics as well as drill down to individual cases. In addition to drawing on internal systems, a warehouse of linked data also developed by PE, draws on external source systems within the Department of Education, Tasmanian Public Hospitals, Oral Health Services and the Australian Childhood Immunisation Register to compile information for children under guardianship arrangements.