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LUTON BOROUGH COUNCIL
PART 2
PRIMARY RECOVERY OBJECTIVES29 / primary recovery objectives / time scale
IMMEDIATE / 12 HOURS / 24 HOURS / 2 DAYS / 1 WEEK / 4 WEEKS
1 / Ensure welfare of all staff, contractors and visitors
2 / Secure the affected area and make safe
3 / Establish command and control
4 / Assess current operational requirement and establish capability to continue to provide service
5 / Ensure suitable accommodation is available
6 / Ensure the availability of Utilities
7 / Consider and address IT and Comms issues
8 / Consider and address Vehicle requirements
9 / Ensure communication with key partners and stakeholders
10 / Salvage
11 / Contact insurance section re possible claims
12 / Re-establishment of facilities
etc.
actions for each primary recovery objective
objective 1
action 1 / Check for injuries and secure medical attention through Ambulance or first aiders
action 2 / Take a roll call of staff and ensure everyone is accounted for
action 3 / Check with staff/reception if any visitors / contractors were on site, locate them and ensure their safety
action 4 / Contact or nominate someone to notify next of kin of injuries
action 5 / Attend to welfare needs – Child care, transportation, personal effects, change of clothes etc
action 6 / Consider use of Occupational Health Unit / Employee Assistance, to support staff
actions for each primary recovery objective
objective 2
action 1 / Liaise with Emergency services or Estates and Facilities to establish extent of area now affected and out of bounds
action 2 / Ensure there are no ongoing hazards from Gas, water or electricity
action 3 / Ensure there are no ongoing hazardous materials such as, gas containers or chemicals
action 4 / Cordon off the area if required
action 5 / Arrange for a Health and Safety inspection or building inspection
action 6 / Take photographs for any future insurance claims
action 7 / Retain damaged equipment until insurers clear it for disposal unless hazardous (ensure photographs in this case)
actions for each primary recovery objective
objective 3
action 1 / Check availability of telephony and mobile phone coverage
action 2 / Establish contact with Civil Protection Team
action 3 / Consider declaration of Critical Incident
action 4 / Establish either Bronze, Silver, Gold command or a single point of contact
action 5 / Silver plan to be put in place and establishment of Emergency Management Team
action 6 / Introduce regular updates to the Gold Emergency Management team if in play
action 7 / Establish which computer systems are working ( See objective 8 in respect of IT and Comms)
action 8 / Establish if Emergency procedures/Major incident should be declared
actions for each primary recovery objective
objective 4
action 1 / Establish the department’s / division’s capability to continue to deliver normal services and functions
action 2 / Prioritise critical or normal work required
action 3 / Identify key staff or skills to continue to provide service and any resilience issues
action 4 / Report into Gold Emergency Management Team with issues, requirements, suggestions and solutions
actions for each primary recovery objective
objective 5
action 1 / With CAM and Facilities assess the extent of damage to premises
action 2 / Estimate how long access is likely to be denied or not as the case may be
action 3 / Use the work done in the original BIA’s and Part 1a to identify alternative accommodation with CAM and Facilities
action 4 / If alternative accommodation is available then consider how to move your business unit to the new location
action 5 / Can staff work from alternative locations whilst any move is ongoing
actions for each primary recovery objective
objective 6
action 1 / With CAM and Facilities assess what utilities are working, and what are the possible reasons for any disruption
action 2 / Is there alternative power via generators or uninterrupted power sources or emergency power circuits working
action 3 / Do we need to consider the hire of alternative generators
action 4 / Do we need to consider provision of bottled water
action 5 / Do we need to consider provision of electric fans or heaters
action 6 / Do we need to consider hire of Portaloo’s
actions for each primary recovery objective
objective 7
action 1 / Is telephony working and have any faults been reported to Comms. If there is down time what are the estimates of how long this will be
action 2 / Do you have sufficient mobile phones to tide you over or does the organisation need to purchase any pay as you go phones for survival
action 3 / What computer systems are working and have any issues been reported to the IM department. Is there an estimate of how long any system will suffer down time
action 4 / If systems are down has IM and Telecommunications activated their Disaster recovery plan and have estimates been given as to how long priority systems will be off line
action 5 / Are any faults with telephones or computers because of a wider failure of utilities or damage to networks
action 6 / What is your unit’s requirement for extra equipment (details in Part 1 of your Plan)
action 7 / Escalate requests for equipment through the Gold Emergency Management Team
actions for each primary recovery objective
objective 8
action 1 / Is there a pool vehicle system available? Are you able to continue to use this facility
action 2 / Are there sufficient vehicles left in the ‘pool’ system?
action 3 / If the pool system is no longer in use what vehicles are available and do they meet your requirements?
action 4 / Contact Fleet Management to establish where alternative vehicles can come from and that they are fit for purpose
action 5 / Do the vehicles require any equipment and has this been salvaged from other vehicles? Are you able to replace equipment?
action 6 / If equipment cannot be found then risk assess the task and make appropriate decisions
action 7 / Do you have sufficient drivers with the correct classification? If not escalate up to Silver Emergency Management Team.
action 8 / If there are still insufficient vehicles then consider the hire of vehicles for up to 1 month
actions for each primary recovery objective
objective 9
action 1 / Establish current status of incident and all relevant facts
action 2 / Pass all this information to the Gold Emergency Management team for them to set up a meeting with Corporate Communications to consider Strategy, holding statements and full media routes
action 3 / Consider who your main stakeholders are and release information as agreed by action 2.
action 4 / Are there any stakeholders or partners who should be informed of events as a priority and pass this information on.
actions for each primary recovery objective
objective 10
action 1 / Seek advice from the Risk Officer
action 2 / Consider advice from Insurance Section
action 3 / Check to see if it is safe to re-enter premises
action 4 / Seek advice from Health and Safety advisor and ensure any necessary PPE is used prior to salvage
action 5 / Obtain advice from IM and Telecommunications on the recovery of electronic data
action 6 / Assess what documents are required for salvage and request specialist advice from document recovery specialists from the Gold Emergency Management Team. This is primarily for water or fire damaged documents.
action 7 / Seek permission from the Gold Emergency Management Team to commence a clear up and salvage operation
action 8 / Take photographs of everything to assist in insurance claims and potential litigation
action 9 / Advise the Silver Emergency Management Team of requirements for skips
actions for each primary recovery objective
objective 11
action 1 / Seek advice from the Risk Officer and provide details
action 2 / Is there physical damage to local authority buildings and what was the cause. It is likely that this will be insured but details will be required inc photographs
action 3 / Who might wish to claim against council’s insurers or third party insurers
action 4 / Gather and retain evidence to support a claim
action 5 / Consider retaining evidence to rebut claims by others
action 6 / Ask the Risk Officer for early contact by insurers or loss adjusters
action 7 / Make liberal use of photo’s and video evidence
action 8 / Keep a record of what you do, why you did it and what you considered. Create an incident log
actions for each primary recovery objective
objective 12
action 1 / Select a member of staff to consider what will be required to get back to normal
action 2 / Establish a list of what is required to re-supply the unit
action 3 / Monitor staff to ensure they are ok, and recovered
action 4 / Consider matters required for a debrief
action 5 / Consider changes required to the current Bronze plan
You have now completed Part 2
Please forward to your Single Point of Contact (SPOC) for collation.
Part 3 is required by Silver Plan Holders only.
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Xxxxxxxxxx Unit Part 2Version X DD Month YYYY