XII-BUSINESS STUDIES

1. What does placement refer to?

2. Define the term 'leadership'.

3.It refers to the way in which urges, drives, desires, aspirations, strivings or needs direct control and explain the behavior of human beings.

4.Which element of directing is indicated here?

5.Name the step in the process of control which will come after ‘establishment of standards’ and 'measurement of performance'.

6. What is the primary aim of financial management?

7.How does choice of technique affect the requirement of fixed capital?

8. It refers to allotment of securities by a company to institutional investors and to some selected individuals. Name it.

9.Mention anyone function of financial market.

10.Philip Kotler has defined it as, 'a social process by which individual groups obtain what they need and want through creating offerings and freely exchanging products and services of value with others'. Mention the process indicated here.

11.How do customer support services as a marketing function prove effective?

12. Ahmed wants to buy an iron. As an aware customer how can he be sure about the quality of iron?

13.If R.N. Vijay is not satisfied with the order of the District Forum, where can he appeal?

14.State any three reasons as to why proper understanding of management principles is necessary.

15.Illustrate the principle of initiative through a suitable example.

16.Explain briefly with the help of an example, how planning provides the basis for control.

17.Explain any two limitations of planning.

18.Explain in brief any three functions of 'Labeling'.

19.Explain briefly the qualities of a good salesman. Interaction among people at work gives rise to a 'network of social relationships among employees' called the informal organisation. It originates from within the formal organisation. This type of organisation is very influential in XYZ Company. What values are achieved through informal organisation? What are the steps in the process of organising ?

20.Explain the term 'Financial Management'. Briefly explain any three of its objectives.

21.Explain the following as ways and means of consumer protection: (i) Consumer awareness (ii) Government 22.What are the objectives of 'management'? Explain briefly.

23.What is meant by 'social environment' of business ? 'Internal sources of recruitment are better than external sources of recruitment.' Do you agree with this statement? Give any five reasons in support of your answer.

24.'Control is considered important for many reasons.' Explain any five such reasons.

25.Explain any four non-financial incentives. Or Explain any four psychological barriers of communication.

26.What is meant by 'financial management' ? Explain any three decisions involved in financial management. Or Explain the meaning of Fixed Capital.

27.Briefly explain any four factors that determine the fixed capital of a company.

28."In today's commercial world, the stock exchange performs many vital functions." Do you agree? Give any four reasons in support of your answer.

29.Distinguish between capital markets and money markets on any four basis.

30.What are the characteristics of a good brand name? Explain.

31.Explainthe following sales promotion activities: (i) Discount (iii) Financing (ii) Product combination (iv) Lucky draw

32. Which is the first step in staffing process?

33. Supervisor acts as a link between workers and management. How?

34.Every manager from top executive to superior performs the function of directing. Which characteristic of directing is referred here?

35.It helps to minimise dishonest behaviour on the part of the employees by keeping a close check on their activities.

36.Mention the importance of controlling indicated here.

37.What does trading on equity refer to ?

38.What should a company issue - shares or debentures if it does not want to lose control over the management of the company?

39.What does capital market consist of?

40.It is a market for short-term funds which deals in monetary assets whose period of maturity is upto one year. Name it.

41.Personal selling possess the advantage of flexibility. Why?

42.How does advertisement confuse the buyers?

43.Business firms should aim at long-term profit maximisation through customer satisfaction. Why? Mention one reason behind importance of consumer protection from consumers' point of view.

44.Briefly explain the characteristics of the principles of management.

45.Illustrate the principle of 'stability of tenure' through a suitable example.

46.'Planning provides the basis of control'. Explain briefly.

47.Enumerate the various steps in the process of planning.

48.What is meant by 'Production concept' of marketing?

49.'Bending the customer according to the product' and 'Developing the product according to customer- needs' are the two important concepts' of marketing management. Identify the concepts and differentiate between the two. 50.Why is organising considered an important function of management? Give the answer in about 60 words. 51.Delegation ensures that the subordinates perform tasks on behalf of the manager thereby reducing his workload and providing him with more time to concentrate on important matters.

52. ABC Company relies on delegation to a large extent. Benefits of effective delegation helps in achieving some values. Describe them.

53.Explain the meaning and the objective of Financial Management.

54.Explain the importance of consumer protection from point of view of business.

55. "Management is regarded as a perfect science." Do you agree?

56.Explain in brief any five reasons.Understanding of business environment gets a first mover advantage, acts as a warning signal for adverse conditions and sensitize the management.' Discuss. 57.Explain the terms 'recruitment' and 'selection', in brief, and distinguish between them on the basis of --(a) Aim and (b) Nature.

58.'Planning and controlling are mutually interrelated and interdependent activities.' How?

59.Explain any four semantic barriers of communication.

60.Explain the role of supervision as an element of directing function of management.

61.You are the finance manager of a company. The board of directors have asked you to determine the working capital requirements for the company. State the factors that you would take in consideration while determining the requirements of working capital for the company.

62.What does financing decision involve? List the factors which affect the financing decision.

63.Distinguish between 'Primary' and 'Secondary' market on the basis of: (i) Sale of securities (ii) Capital formation (iii) Determination of price (iv) Location Or What do you mean by: (a) Initial public offer, (b) Rights Issue and (c) Preferential Issue ?

64.Name that element of marketing mix which affects the revenue and profits of a firm. Explain any five factors which help in determining this element.

65."Generally consumers prefer to buy goods directly from the producers but it is not always possible." Give reasons, why is it so by explaining four different factors responsible for this.

66."Staffing makes forhigher performance by putting rightperson on the right job". Is this statement True or False?

67.Directing facilitates introduction of needed changes in the organisation. Give one example to support this statement.

68.It is defined as a process of influencing other people to work willingly for group objectives. Mention this element of directing.

69.Controlling should not be misunderstood as the last function of management. Why?

70.Give one importance of finance planning.

71.Typically, financial planning is done for three to five years. Why not for long periods?

72. It is an institution which provides a platform for buying and selling of existing securities. Mention it. What is the basic purpose of SEBI ?

73.It has been defined as the art and science of choosing target markets and getting, keeping and growing customers through creating, delivering and communicating superior customer values of management. Mention the concept defined here.

74.How does grading of goods ensure the buyers?

75.Business firms should aim at long-term profit maximisation through customer satisfaction. Why?

76.Which kind of appeals can be taken to the Supreme Court?

77.Explain the principles of 'discipline' and 'Esprit de Corps'.

78.What does mental revolution imply in scientific management?

79.Explain 'Method' and 'Rule' as types of plans.

80.'Planning is beneficial to all'. Explain in brief the benefits of planning function of management.

81.Explain the role of marketing in a firm.

82.'Determination of the price of a product' is influenced by many factors. Explain any three factors that have an influence on price.

83.Distinguish between functional structure and divisional structure.

84.Briefly explain the elements of delegation of authority.

85. Financial planning is essentially preparation of a financial blue print of an organiation's future operations. The objective of financial planning is to ensure that enough funds are available at right time.Financial planning is an important part of overall planning of any business enterprise. Charvi & Company is known for its financial planning. How financial planning contributes values to the system?

86.Explain the following rights of a consumer: (i) Right to choose (ii) Right to seek redressal "Management is regarded as fully-developed profession." Do you agree? Give reasons.

87.What is meant by 'political environment' of business ?

88.State any four reasons why training is needed in any organisation?

89.'Controlling is a systematic process involving a series of steps.' Explain.

90."Every action in the organisation is initiated through directing."

91.Explain any four points of importance of directing in the light of this statement.

92."Supervision is an important element of directing function." Explain any four reasons in support of the above statement.

93.The directors of a company, of which you are the finance manager, have to design the capital structure for the company and have asked you about the factors that affect the capital structure of a company.

94.Give your view points with reasons.

95.Explain the factors affecting the dividend policy ofa company.

96.Explain the concept of Call Money and Certificate of Deposit.

97. Distinguish between 'Capital Market' and 'Money Market' on the basis of: (i) Expected return (ii) Safety (iii) Instruments (iv) Liquidity

98.Name the element of marketing-mix in which a set of firms and individuals creates possession, place and time utility and helps in market offering. Also explain any five important functions performed by this element.

99.Identify and explain the promotional tool of marketing-mix which plays a persuasive, service and informative role and thereby links a business firm to its customers. Also explain by giving any four reasons how this tool helps in increasing the sales of businessmen

100.Differentiat between monetary and andnon monetary incentive?