Wizz Kids Terms and Conditions For Pre School Children

All places offered at Wizz Kids are subject to acceptance of the following terms and conditions.These terms are used to maintain a fair contract between both parties.

Nothing within these terms and conditions affects your statutory rights.

Offers of a Place

  1. Applications are only accepted by completing the relevant age related application form and these will be acknowledged via email
  2. We operate a waiting list for all new applicants. If we are unable to meet your specific requests or start date, we will try and offer a mutually agreeable alternative.
  3. Places are offered strictly subject to availability and allocated in accordance with our admissions policy. You will be contacted via email or phone to be offered a place.
  4. In order to confirm a place parents will be required to pay a £50 deposit. The fee will be deducted from the first invoice or for children over 3 years old, in the first term following our first FEL headcount. Deposits will not be returned if a place is cancelled before a child is due to start.
  5. We are over - subscribed so not all applications will be successful.
  6. Bookings must extend over a minimum of two days with a minimum of 3hours booked per day
  7. All sessions must comply with those outlined on the booking forms.
  8. If a child does not settle within the first month, places can be withdrawn or cancelled. There will be no refunds for the first month`s invoice. The normal period of notice will be waved by the nursery. This does not apply to any other reason for the cancellation of a child`s place.

Early Years Free Entitlement and the 30 hour top up for working parents

  1. For new three year old starters accessing their free 15 hour grant places,or existing children increasing their sessions once they are eligible for their FEL entitlement, the start dates will be limited to September and January only. Any child eligible for grants from April, will be required to book and pay from the January beforehand OR delay starting till the following September. This is to reduce a loss in revenue by `holding` places from September.
  2. Existing children already using at least 15 hourswill be able to access their grant funding from the term after their third birthday. This also applies to top up 30 hour places.
  3. Parents must inform Wizz Kids if any hours are being taken at a second provider to ensure that you are not claiming more hours than the free entitlement
  4. We will provide the allocated free hours with NO ADDITIONAL COSTS.Government funding is intended to cover the cost to deliver 15 or 30 hours a week of free, high quality, flexible childcare. It is not intended to cover the cost of meals, consumables, additional hours or additional services.
  5. Parents accessing the top up 30 hours, are requested to pay a voluntary fee of £50 p.c.m. to cover consumables including snacks and arts and crafts.
  6. It is the parent`s responsibility to register their details on the CHILDCARE CHOICES website to claim top up 30 hours for working parents.
  7. Alongside the 30 hours eligibility code, which is the child’s unique 11-digit number, and original copies of documentation , a provider must acquire written consent from, or on behalf of, the parent to be able to receive confirmation and future notifications from the local authority of the validity of the parent’s 30 hours eligibility code.

Cancellation or alteration of Booked Spaces

  1. We require two full calendar months’ notice and written confirmation of any cancellation of a place, or a reduction in hours. This includes those families who are waiting to start and have paid a deposit to confirm their place.
  2. If you wish to reduce the number of hours attended at Wizz Kids, causing a loss of revenue for Wizz Kids, your contract will be terminated after the notice period is served. If we agree to accommodate your request, a new contract will be drawn up.
  3. There will be no refunds given for children failing to attend through illness or holidays for term time contracts. There will be no refunds for illness or unauthorised holiday absence for full time contracts.
  4. You must inform us if your child is unable to attend nursery for any reason and Wizz Kids will record all attendances complying with Sheffield`s ` Children Missing from Pre-school` policy
  5. In accordance with the Code of Practice on the delivery of Early Years Free Entitlement funding, grants will be paid for entitled children who go on holiday for up to 3 weeks in any academic year, any additional weeks will have to be invoiced for by Wizz Kids as the LEA will deduct our funding accordingly.
  6. If a child receiving Free Entitlement Funding misses the same block of funded hours for 3 consecutive weeks we will speak to you regarding the situation as funding may be withdrawn
  7. If you book additional sessions after the monthly invoice has gone out, these will be added to your next month`s invoice
  8. If a parent wishes to swap between a full and term time contract, the normal period of notice is required and a new contract will be required.

Fees

  1. Invoices are sent out one month in advance and payment must reach our bank account on or before the first of the month. Failure to pay the first month`s invoice will result in immediate withdrawal of the child`s place
  2. Carers will be invoiced from PARENTA via email and we will use the email address supplied on the admission form. You will be required to pay by bank transfer, cash or cheque or childcare vouchers
  3. Invoices are raised to the person(s) named on the registration form. Payment between parents must be resolved independently. We will contact both parents if fees are overdue.
  4. All cash payments must be given to the following members of staff ONLY and you must receive a written receipt as proof of payment: Gill Oates, Alison Vickers and Jane Preston. Under any other circumstances,Wizz Kids will not be responsible for any discrepancies.
  5. All chargeable products such as hot dinners or sweatshirts,will be added to your next month’s invoice; we do not accept separate payments.
  6. Financial responsibility for FEL hours is the responsibility of parents if a child is removed without giving the correct period of notice i.e. 2 full calendar months.
  7. For children not yet using the toilet, it is the carer’s responsibility to ensure they have adequate supplies for the day of baby wipes, nappies and nappy sacks. If we need to use any of these items from our stocks, you will be invoiced 50 pence per nappy and 50 pence per day for baby wipes.
  8. Wizz Kids is registered to receive Childcare vouchers. It is essential that vouchers forNI credits for working parents are received PRIOR to paying your invoiceas they cannot be backdated.
  9. Vouchers `left over` in the account at the end of your contract will not be reimbursed.
  10. Parents will be notified of any increases in fees via email and will be given at least one monthadvance notice.
  11. If your invoice is in arrears by more than 7 days, we will speak to you regarding implementing a payment plan or we will expect to receive payment within 7 days of that conversation. Accounts on a payment plan must be cleared one month before the child is due to leave
  12. There will be a £20 late fee charge for the first day and £2 daily charge thereafter until the amount has been paid
  13. In the event of non –payment,Wizz Kids reserve the right to withdraw your child`s place and recover monies owed by the use of debt collection agencies. In the event of costs incurred by Wizz Kids in the pursuit of outstanding debt, any additional legal/administrative costs will be added to the original arrears.
  14. Wizz Kids closes at 6pm promptly each evening and children collected after 6pm will incur a £10 charge for every 15minutes or part thereof. Children collected late at other times will incur the pro rata charge for the length of extra time spent at nursery. If you are late collecting more than 3 times in any one term, your contract maybe cancelled with immediate effect.
  15. Bookings starting before 8am will be charged one hour at the full hourly rate reflecting an `early bird’ premium to cover staff costs.

Force Majeure

  1. If the performance of this contract is interfered by any circumstance beyond the reasonable control of the nursery as a result of fire, flood, explosion, war, strike, embargo, government requirement, civil or military authority, act of nature or similar national crises (each a “Force Majeure”), then the nursery shall be excused from such performance on a day-for-day basis for the extent of such interference

Health and Safety

  1. It is the parent/ carers individual responsibility to ensure that contact details including email addresses are kept up to date
  2. Parents must read and understand the illness and medication guidelines set out in the prospectus and adhere to Wizz Kids guidelines on infection control
  3. The nursery is under obligation to reportto third parties any incident where we consider abuse or neglect has occurred. This may be done without informing parents or guardians
  4. We do not accept responsibility for accidental injury or loss of property. It is your responsibility to label your child’s property and clothing clearly so that it can be easily identified. We maintain insurances required by law. Copies of the current Employer`s liability andPublic Liability are displayed in the entrance hall.
  5. Verbal, written or physical threats will not be tolerated in any way. We will ask those making such threats to leave the premises with immediate effect. Any such behaviour may result in the termination of the nursery place or a refusal to allow a person back on the premises in the future.
  6. Parents/Carers have a duty of care to inform nursery staff of any particular food allergies / dietary requirements or medical conditions and ensure that this information in kept up to date.
  7. The nursery will hold data in accordance with the Data protection Act (1998).

I accept the terms and conditions as part of my contract with Wizz Kids

Signed (Parent / Carer)………………………………………………………………………………

Print name……………………………………………………………………………………………………

Signed (Manager) :………………………………………………………………………

Date……………………………..