VA Wireless Assessment Questionnaire
Wireless Network Assessment Questionnaire
Booz Allen is assisting the Department of Veterans Affairs (VA) in prioritizing mobile device (iPads, etc) deployment across the VA. This form is being used to assess the current state of your site’s Wireless Local Area NetworkLAN (WLAN).It consists of a set of questions that will be used to assist us in understanding your existing WLAN and how we can better prepare for a site WLAN assessment. The questions should be answered as accurately as possible.Should you have any questions or concerns please contact the person who sent this to you or:
Mr. John Kraus
Booz Allen Hamilton in support of VA Mobile Deployment
(732) 936-3701
or
Thank you for your time and effort.
Research Agency Selection Criteria
Site Location:On-Site Contact Name:
On-Site Manager:
Project Contact:
Facilitator:
Date:
The questions below have detailed answers, please select all that apply. However, if you answer “other” or a box that requires an explanation, please place your answer in the comments block. The comments should be specific to the question and brief.
Place this completed document along with any supporting documentation in your "Facility Wireless Documentation" folder under:
I.Please protect the iscompleted version of this document by using following the approved methods described in VA Handbook XXXX [SG1]as it may contain sensitive data.
- General Wireless Questions[SG2]
# / Assessment Questions / Answer / Comments
1 / How many buildings is your site comprised ofdoes your site include?
(If greater than ten, please indicate total count in the comments) / 1 – 5
5 – 10
10+
2 / Do you have digital floor plans? (If YESyes, please state the format of the floor plans and attach them to XXXX[SG3], if possible. If you have themFloor plans with AP placement they are preferred.) / Yes
No
3 / Do you have a previous Site Survey Report Available? (If YES yes, please provide a copy of the report to that includes heat maps of overall coverage, SNR and throughput and attach it to XXXX[SG4].) / Yes
No
24 / How many current wireless Cclients are currently on the network? / 0 – 50
50 -100
100 – 250
250 – 500
500+
35 / Outside of the IiPADad deployment, how many additional wireless clients are expected to be added in the near future? (If additional clients are expected, YES yes, then indicate provide an estimate of how many additional wireless clients will be installed and when the installation will take place.) / 0 - 50
50 - 100
100+
46 / Do you currently have a controller-based wireless network implemented at your location? What is the solution? (i.e., Cisco LAN Controller)? / Yes
No
57 / In the event that an802.11 WLAN is not accessible in ayour site’s coverage area or it fails, what backup capability do you haveis available? / 3G
4G
None
Unknown
68 / How many Wireless Access Points are currently in operation at your facility? / 0 – 25
25 – 50
50 – 75
75 – 100
100+
79 / Provide a list of the Access Points at your location by model and quantity. You can
(either type this information in the comments block to the far right or in this shared folderattach the information in [SG5]the shared folder, which can be accessed here[SG6]).
810 / Is If there is a hybrid wireless network solution on site,? If yes, thenbriefly explain its design and isfan upgrade is in progress or scheduled.? / Yes
No
911 / What model of Wireless LAN Controller (WLC) is in use at your location? Please list the controllers in the comment block along with License Count and Code they are using. Please also indicate if the controller in has been scheduled for an upgrade. / WISM
5508
4400 Series
2500 Series
2100 Series
None
Other
102 / Is there a scheduled upgrade/replacement to your existing WLAN? (If Yyes, please briefly explain what will be upgraded and WHENwhen the upgrade will take place.) / Yes
No
Unknown
113 / What client devices and client operating systems are you currently supporting or will you support in the future? Be as specific ifas possible.
(If OTHER other is selected, please list the other devices that will be to included in the model and operating systems.) / Smart Phone
Tablets/Ipads
Laptops
Scanners
Windows XP
Windows 7
OS 6
OS 7
Other
124 / Please select describe the applications/uses services for your wireless network?. Note that more than one application/services may apply. (If OTHER other is selected, please indicate what other applications are in use by the WLAN.) / Data
Voice
Video
RFID/Track Location
Other
135 / Please provide the minimum coverage requirements for each of the above selected aApplications/Sservices in the comments block to the far right.
146 / Do you have a facility wireless network diagram? (If yYes, please provide attach a Ddiagram of your wireless network to XXXX[SG7].) / Yes
No
157 / Are there any ceilings over 10 ft high in the buildings that make up your site? (If YES yes, please state the ceiling height and environment they are inwhere they are located(i.e., warehouse facility).) / Yes
No
168 / Is construction in-progress or are there hardhat areas where wireless is or will be installed? (If yes, please state the hard hat areas are located (i.e., warehouse facility).) / Yes
No
179 / Are there any special spacesareas on site that are lead lined, surrounded by glass, metal structures, or elevator bays in the location’s intended wireless areasaccess? (If yYes, please briefly describeexplain or name those areas in the comments block to the far right.) / Yes
No
1820 / Are there any requirements we that can beaccomplish completed prior to arriving on-site to acquire security bBadge or /access building access? (If yes, please upload the required paperwork or instructions to XXXX[SG8].) / Yes
No
1921 / Will escorts be required? (If yes, please describedany procedureswe must perform ahead of timethat are requiredinvolved to obtain an escort.) / Yes
No
202 / We willWill a need a secure location be neededin order to complete the assessment? If so, will such a location be provided for the team to use? (If no, please describe the guidelines to maintaining a secure location at your site location.)to work from will such a location for our team be provided? / Yes
No
213 / Please briefly describe your existing wireless security infrastructure? (i.e.,passive IDS, Rogue detection, FIPS 140-2, etc.) in the comments block on the far right.
224 / Is there a separate public/guest access point at your site? (If yYes, please briefly explain how itits can be accessed and what security is in place.) / Yes
No
235 / Do you have any wireless point-to-point or point-to-multipoint needs such as connecting distant buildings or campuses or providing redundancy services? (If yYes, please explain what those services are and list where they arename locatedions.) / Yes
No
246 / Are you using RFID or location tracking at this time? (If no, please state whether it is being considered for implementation.) / Yes
No
257 / Are your access switches capable of providing Power of over Ethernet (PoE)? (If yes,please explain if will do they have additional space should more Access Points will be needed. If NO no, please describe any are there plans in place to upgrade the switches to PoE?.) / Yes
No
268 / What type of Wireless LAN security solution(s) are currently in place? (Please select all that apply and if “oOther” is selected, indicate what they areWireless LAN security solution(s) are in place.) / LDAP
AD
None
LEAP
WPA
Radius
EAP-TLS
Firewall
PKI
Other
279 / Do you use an access control server (ACS) device? (If yes, please provide the model and make and model of the device.) / Yes
No
2830 / If you aAre you using arRadius server being used to authenticate the WLAN clients at your site? (If yes, please indicate mMake and Mmodel of the radius server.) / Yes
No
2931 / Do you have requirements for auditing your wireless network or compliance reporting? (If YES yes, please explain those requirements in the comments block to the far right.) / Yes
No
302 / Do you have a method of managing your WLAN network? (If yes, provide the make and model of your WLAN management device, such as the Cisco Prime (CPI) or Cisco NCS.) / Yes
No
313 / If you have a method to monitor or manage your wireless network, would it be possible to provide our wireless engineers most recent reports? (i.e., AP Health Report, AP Channel Assignment, AP Client Count, TOP Talkers)? (If yes, please send the reports to XXXX[SG9].) / Yes
No
- Current Issues with the Wireless Infrastructure
The following section is meant to help us understand any current wireless issues you are currently experiencing at your site.
# / Assessment Questions / Answer / Comments324 / Are you experiencing any of the following issues with your wireless network? Select all that apply. (If oOther,Pplease explain. ) / Slow throughput
Frequent dDisconnects
Difficult to associate
Poor Rroaming
Oother
[SG10]335 / Are there locations where therethat seems to havebe the highest concentration of wireless users (i.e., conference rooms or training areas)? Select all that apply. / Training area
Conference rooms
Waiting areas
Auditoriums
None
34635 / Are Is there a high volume of wireless incident tickets associated with a specific location at your site? (If yes, please briefly explain the number and type of tickets associated with your site.) / Yes
No
35736 / Are there any other organizations operating a wireless network around your facility? (If yes, please list the organizations that are operating a wireless network at your facility.) / Yes
No
36837 / Are Have you experienced there any reports or of trouble areas whereby clients are unable to pick up any the wireless network? (e.g., Ccoverage hHoles or RF dDead zZones)?(If Yyes, please indicate the building, floor and possible location markers, such as room numbers.) / Yes
No
37938 / Are there any known RF dead zone sources in or around the facility? (If Yyes, please describe the RF dead zone sources around the facility.) / Yes
No
40[SG11]3938 / Are there any specific access points that seem to be droppingdrop users, not letting new users associate, or have latency issues? (If yes please provide name and location of the access point and, if applicable, a time of day that this issue appears most often.) / Yes
No
3941 / What time of day would be considered your peak time for wireless users? Select all that apply. / 8am – 10am
10am – noon
noon – 2PM
2PM- 4PM
After 4PM
40402 / Are there peak times of day that wireless seems to be most problematic? (If yes, please describe the time of day the wireless seems to be most problematic and why.) / Yes
No
- Wireless Infrastructure Implementation
The following section is meant to help us understand the configuration of your Wireless Infrastructure implementation.
# / Assessment Questions / Answer / Comments413 / How many separate WLAN networks are implemented at your facility? Check Select all that apply. (If other, please specify the type of WLAN network.) / Hospital Wireless
Guest Wireless
Others, please specify
424 / What operating bands are the networks configured to at your facilitywith? / 2.4 GHz
5.0 GHz
Both
435 / Please provide the list of the SSIDs configured for each WLAN networks in the comments block to the far right.?
446 / What are the channel assignments for each band and WLAN network? Please list the channel assignments of each band and WLAN network in the comments block to the far right.
In the following two blocks, please provide any additional information about your wireless infrastructure that you deem relevant which has not been covered by the questions above. Additionally, present comments regarding specific access requirements to at your facility.
Special Considerations:Comments:
Checklist for attached information:[SG12]
- Post-iInstallation Ssite sSurvey/Hheatmaps ProvidedNot ProvidedO
- Detailed Ffloor pPlans with dimensions Provided Not ProvidedO
- Wireless eEquipment iInventory ProvidedNot ProvidedO
- Trouble tTicket Rreport ProvidedNot ProvidedO
- PFacility point of cContact names and numbers ProvidedNot ProvidedO
- List of pPhysical/Eescort aAccess Rrequirements ProvidedNot ProvidedO
- Wireless LAN cControllers sScreenshots or configuration Provided Not ProvidedO
Facility WLAN Network Assessment Questionnaire(Rev 1.0) Page 1
CONFIDENTIAL
[SG1]Consider specifying the VA policy on handling sensitive data
[SG2]Consider organizing the questionnaire into specific sections.
[SG3]Consider including where the respondent should attach the floor plans.
[SG4]Consider including where the respondent should attach the site survey report.
[SG5]Do you have any specific format you would like this information submitted to you? If so, consider including instructions on how it should be submitted here.
[SG6]Consider hyperlinking the shared folder here.
[SG7]Consider including instructions for where they can attach a diagram of their network.
[SG8]Consider including instructions on how you would like to receive the security badging/building access paperwork.
[SG9]Consider including instructions on where the site POC can send the wireless network reports.
[SG10]Consider moving #42 up to #35.
[SG11]Consider switching the order of these two questions.
[SG12]Is this checklist intended for the site POC to use, or is it an internal checklist? It would be helpful to make this clear with additional prose.