WILL D. WILLIAMS, Jr.
Dallas, TX 75232
214.404.6647
https://www.linkedin.com/in/wdwj06/
PROFESSIONAL SUMMARY
Operations Manager and Military veteran with 15+ years of proven experience in production, process improvements and personnel supervision from working with diverse corporations and the United States Army. Directed production teams of 250+ personnel and communicated with multiple levels of management and diverse cultural audiences in a dynamic, fast - paced environment. As a Production and Supply Manager for Bell Helicopter, managed 15 supply contracts valued over $6M. Career supported by a Master of Arts in Business Administration.
· Safety Management
· Cost Benefit Analysis
· Budget Forecasting
· Quality Control
· SAP
· Policy Implementation
· Lean Manufacturing Lean Six Sigma
· Coaching
· Mentoring
· Talent Development
· Customer Focused
· Continuous Improvement
· Microsoft Office Suite
· Reward Initiatives
PROFESSIONAL EXPERIENCE
Triumph Aerostructures – Red Oak, TX 2014 – Present
Supervisor
• Supervised 25 hourly employees; scheduled work assignments and monitored employee performance through informal and formal performance sessions based on established metrics
• Delivered oversight in manufacture, test and delivery of select products; met established production schedules, cost parameters and performance standards; averaged 130% performance in last 3 months of 4 months’ assignment
• Organized and structured area to a key readiness position for year-end success
• Managed detailed parts by identifying and streamlining bottlenecks for critical schedule and on time delivery
Quality Insurance & Tax Agency – Lubbock, TX 2013 – 2014
Insurance & Tax Consultant
• Counseled clients on completing monthly sales tax reports and quarterly 941 reports; assisted customers in navigating rules of tax laws, deductions and options
• Prepared and submitted reports for personal and business financial statements and tax returns; generated profit and loss statements and balance sheets
• Provided various insurance options and recommendations for life, home and business
• Collaborated with state comptroller and IRS to set up corporate document formation, assign registered agent, complete franchise reports and reinstate forfeited corporations as appropriate
• Provided marketing recommendations for advertising based on monthly sales history
Bell Helicopter – Ft. Worth, TX 2010 – 2013
Production & Supplier Manager
• Managed 15 suppliers across the United States; clarified expectations and alignments between suppliers and Bell Helicopter; ensured on – time delivery and quality of products valued over $6M
• Negotiated with buyer and contract specialists to select suppliers for new contracts and renewals; communicated with suppliers to determine capability for machined, sheet metal, condition and finishing parts
• Monitored and managed supplier performance and cost utilizing SAP and other internal software
• Reduced scrap and order delays by collaborating with dispatching, central distribution and management
• Minimized quality infractions by 20% by implementing shift strategies which reduced overtime to less than 10%
• Collaborated with engineering teams to off-load critical parts to supplier; achieved on-time delivery and quality
• Managed 20+ employees to include ensuring onboarding and offboarding of employees while maintaining quality of services and achieving a safety record by reducing time lost to accidents by over 50%
WILL D. WILLIAMS, PG. 2
Texas Instruments – Lubbock & Dallas TX 2000 – 2009
Manufacturing & Operations Manager
• Managed 24 / 7 operations and supervised 250 operators, technicians and salaried supervisors, coordinators and superintendents who tested wafers for 4 separate high volume wafer fabrication facilities
• Achieved cost savings equal to 1 wafer fabrication facility by creating and implementing efficient processes
• Directed full cycle recruiting for 300+ employees; supervised the hiring of employees to include onboarding training, continued professional development and annual performance evaluations / reviews
• Revamped talent identification and recruitment process; increased employee retention and reduced turnover rate from 18% to 12% to meet the demands of fast paced and results driven organization
• Restructured area for improved ergonomics, safety and productivity; reduced day cases and lost time accidents while setting high productivity standards
• Conducted safety reviews and prepared departments for external audits; recognized for maintaining top safety record for 5 consecutive years and improving customer satisfaction from 70% to 98%
• Standardized process for writing specifications and critical parameters resolving excess scrap problems; reduced scrap from 8% to less than 3% in 90 days through effective team building and specification revisions
MILITARY EXPERIENCE
United States Army – Various Locations
Operations Manager | Human Resources Administrator
• Managed the professional development records of 1200 personnel to include overseeing promotion and separation of employees; oversaw medical review boards, performance evaluations and employee reassignments
• Instructed 300+ entry level Human Resources Specialists in administrative management techniques and adhering to Department of Defense policies
EDUCATION
Master of Arts, Business Administration, Baker College, Flint, MI
Bachelor of Science, Business, Wayland Baptist University, Plainview, TX
RELEVANT TRAINING / PROFICIENCIES
Lean Manufacturing
Defense Acquisition University, Level 1
5S Training & Performance Management