HOUSEHOLDNOTIFICATIONOFSELECTION
OncetheLEAhascompletedthepostselectionprocedures,theLEAproceedswithhouseholdnotification.
CONTACTINGTHEHOUSEHOLD
Whenahousehold isselectedforverification andisrequiredbythe LEAto submitdocumentsorotherformsofevidencetodocumenteligibility,thehouseholdmust besentaletterinformingthemoftheirselection andofthetypesofinformationacceptable tothe LEA.
Thelettermustincludethefollowing:
- Thatthehouseholdwasselectedforverification;
- UseofInformationStatement(notethatthesocial securitynumbersforall householdmembersisnolongerrequiredforverification);
- Thetypesofacceptableinformationthatmaybeprovidedtoconfirmcurrentincome,includingpaystubs,award lettersfrom assistance agenciesforbenefitssuch associalsecurityorSSI,andsupportpaymentdecreesfromcourts;
- Thatthehouseholdmayprovideproofthatachildoranyhouseholdmember isreceivingbenefitsundertheAssistanceProgramsinsteadofprovidingincomeinformationorthatachildisOtherSourceCategoricallyEligible;thatdocumentationofincomeor receiptofassistancemaybeprovidedfromanypoint intimebetweenthemonthpriortoapplicationandthetimethehouseholdisrequiredtoprovideincomedocumentation;
- Thatinformation mustbe provided byadatespecifiedby theLEA and that failureto do sowillresultinterminationofbenefits;
- Nameofandeterminingofficialwho cananswerquestionsandprovideassistance;and
- Ano-costtothehouseholdtelephonenumber.
WhentheLEAusesagencyrecordsordirectverificationtoconfirmeligibility,aletterinformingthe householdofitsselectionfor verificationisnotrequired,since thehouseholdwillnothavetoprovidedocuments.
Forverificationinquiries,theLEAmustprovideatelephonenumberthatisavailableatnocosttothehousehold.TheLEAmayestablishatoll-freenumberorallowthehouseholdto reversethechargesifanyhouseholdinthatLEAareoutsidethelocalcallingarea.The LEAmayalsoprovidedifferenttelephonenumbersforeachlocalcallingareawithintheLEA.
A.SOURCESFORVERIFICATION
WRITTENEVIDENCE
Writtenevidenceistheprimarysourceof eligibilityconfirmationfor allhouseholds,includingTANF,FDPIR,OtherSource CategoricalEligibilityPrograms,andfosterchildhouseholds.
Writtenevidenceismostoftenpaystubsfromemployersorawardlettersfromwelfaredepartmentsorothergovernmentagenciessubmittedtotheverifyingofficialsasconfirmationofeligibility.
Acceptablewrittenevidenceforincomeeligiblehouseholdscontainsthenameofthehouseholdmember,amountofincomereceived,frequencyreceived,andthedatetheincomewasreceived.Forexample,apaystubwithnodateswouldbeinsufficient.
Acceptablewrittenevidenceforchildrenwhoarereceivingbenefitsfroman AssistanceProgramisanofficialletter ornoticeindicatingthat thechildoranyhouseholdmember isreceivingbenefitsfromthatprogram.Forexample,anoticeofeligibility issufficient.
ForOtherSourceCategoricalEligibilityPrograms,acceptablewrittenevidenceisanofficialletter,notice,orlistfromtheappropriateStateagency,SocialServiceagency,orprogramofficeorcoordinator,orcourt.
Theverifyingofficialshouldexaminethedocumentprovidedtoensurethat thechildforwhomthe application wasmadeispartofahouseholdcurrentlyparticipating in anyoftheseprogramsnotedaboveorisafosterchild.ElectronicBenefitTransfer(EBT)cardscannotbeusedtoconfirmeligibilityin SNAP andthereforecannotbeusedforcategoricaleligibilitypurposes.
Ahouseholdthatdoesnothavesatisfactorydocumentationmayrequestasigned,datedletterfromtheseofficesverifyingthatthechildispartofahouseholdcurrentlyreceivingtheirbenefits.
AdocumentfromanAssistanceProgramthatdoesnotspecifythecertificationperioddoesnotmeetthedocumentationforverification.Forexample,theSNAPidentificationcardisnotacceptablebecauseitusuallydoesnothaveanexpirationdate.
COLLATERALCONTACTS
A collateral contactisapersonoutsideofthehouseholdwho isknowledgeable aboutthehousehold’s circumstances andcangiveconfirmation ofahousehold’sincomeparticipationinAssistanceProgramsorOtherSourceCategoricalEligibilityProgramsources.Collateralcontactsinclude employers,social serviceagencies,migrantworkers’agencies,andreligiousorcivicorganizations.Theverifyingofficialshouldrequestacollateralcontactonlyin caseswhenthehouseholdhasnotbeen abletoprovideadequate writtenevidence.
Theverifyingofficial must givethehouseholdtheopportunitytodesignatethe collateralcontact.However,theverifyingofficialmayselectacollateralcontact ifthehouseholdfailstodesignateoneordesignatesone whoisunacceptabletothe verifyingofficial.Ineither case,nocontactmaybe madewithoutfirst notifyingthe householdand obtainingitspermission.
Allcollateral contactsmaybe written ororalandmustbedocumented,dated,andinitialed.TheLEAwillexamineanywritteninformationprovidedbythecollateralcontactorevaluateanyoralinformation.Ifthe collateralcontactisunwillingorunableto providetherequestedinformation,theLEAmustcontactthehouseholdtocompletethe verificationprocess.
VerificationofeligibilityforhouseholdsthatprovidedanAssistanceProgram casenumberontheapplicationmaybeaccomplishedbysubmittingalistofnamesandAssistanceProgramscasenumberstothelocalSNAPorwelfareofficeforconfirmationofcertificationofreceiptofbenefitsfromagencyrecords.(SEE:DirectVerification.)
AGENCYRECORDS
A household’seligibilitymaybe confirmedthroughtheuseofinformationmaintainedbyothergovernmentagenciestowhichtheStateagency,LEA,orschoolhaslegalaccess.
AlthoughUSDAregulationsdonotrequirethathouseholdsbenotified of selection whenverificationismadethroughagencyrecords,such agenciesmayhavetheirownnotificationrequirements.
OnesourceofagencyrecordsisthewageandbenefitinformationmaintainedbytheStateemploymentagencyifthatinformationisavailabletotheverifyingofficial.SuchrecordsareStaterecords,andthereleaseofinformationmaintainedbyStateemploymentofficesisgovernedbyStatelaw.(See:DirectVerification.)IftheLEAcontactstheanotheragencywellinadvance ofthe November15deadlineandtheother agencydoesnotrespond,theLEAhasavalidreasontoasktheStateagencytoextendthedeadline.
Acceptabledocumentationofincomeorreceiptofassistancefromanyoftheabovesourcesmaybeprovidedforanypoint intimebetween themonthpriortoapplication andthetimethehousehold isrequiredtoprovideincomedocumentation.
WHENAHOUSEHOLDPROVIDESPAYSTUBS
Ifaweeklypaystubisrepresentativeof whatthehouseholdnormallyreceiveseachweek,onepay stubis sufficient.
Ifthehousehold submitsapaystubthatincludesovertime,thedeterminingofficialshould workwiththehouseholdtodeterminewhethertheovertimeforthemonthbeingverifiedis representative ofovertimereceived in othermonths.Iftheovertimeisaone-timeorsporadicsourceof income,income shouldbecalculatedbased ontheregularmonthlyincomewithout overtime.
WHENAHOUSEHOLDINDICATESNOINCOME
Ifahousehold is selectedforverification,orthe applicationisbeing verified for cause andtheapplicationindicateszero income,theLEAmustrequest an explanationofhowlivingexpensesaremetandmayrequestadditionalwrittendocumentationorcollateralcontacts, Forexample,thecollateralcontact maybeaskedtodocumentthedurationandtypeof assistancethat isprovided tothehousehold.
B.DIRECT VERIFICATION
Directverificationisusingrecordsfrompublicagenciestoverifyincomeorprogramparticipation.Directverificationmaybecompleted atthe State orlocallevel,orthroughajointeffort atboth levels.
LEAsarenotrequiredtoconductdirectverification.However,anyLEAthatintendstoconductdirectverificationmustcontacttheStateagencyforassistancewithestablishingadirectverificationmethod.Directverificationmaybeusedwhenthehouseholdapplication,certifiedbased on casenumber, is subject toverificationunder theLEA’suseof alternativesamplesize.
LEAsmayconductdirectverificationactivitieswithAssistancePrograms,aswellaswiththeagencythatadministerstheStateplanforMedicaidandSCHIP.Directverificationmustbeconductedpriortocontactingthehousehold fordocumentation.Thepublic agency’s recordsmaydocument incomefor anypointintimebetweenthemonthpriortoapplication andthetimethehouseholdisrequiredtoprovideincomedocumentation.
If verificationresultsinhigherbenefitsforexampleachildwhoismovedfromthereducedpricetofreecategory,thechangeiseffectiveimmediatelyandmustbeimplementednolaterthanthreeoperatingdaysfromthedateverificationwascompleted.ParentsshouldbepromptlynotifiedthroughwhateverchannelstheLEAusestonotifythehouseholdofapprovalforbenefits.
NAMESSUBMITTEDFORDIRECTVERIFICATION
TheLEA mustonlysubmit thenamesofschoolchildrencertified forfreeorreducedpricemealbenefitslistedontheapplication.Thesenamesaresubmittedtothe agencyadministeringaneligibleprogram.Thenamesof otherhouseholdmembers–alladults,childrenwhoarenotattendingschool,orchildrennotapprovedforfreeor reducedpricebenefits–cannotbesubmittedfordirectverificationpurposes.
DIRECTVERIFICATIONWITHASSISTANCEPROGRAMS
Ifinformationobtainedthroughdirectverificationof an applicationforfreeorreducedpricemealbenefitsindicatesachildisparticipatinginone ofthese programs,noadditionalverification isrequired.The eligibilitystatusofthechildor children listedon theapplication isconsideredverified.
DIRECTVERIFICATIONWITHMEDICAIDANDSCHIP
Ifinformation obtainedthroughdirectverification withMedicaidorSCHIPconfirmseligibilitystatus,noadditionalverification isrequired.RecordsthatmaybeusedtoverifyeligibilitywilldependuponStateincomelimitsfortheseprograms.
StateswithMedicaidorSCHIPIncomeLimitsof133Percentor Less:
If the incomeeligibilityused fortheMedicaidorSCHIPisnotmore than133percentof thefederalpovertyline,orwherethosehouseholdsthat haveincomethatisnotmorethan133percentofthefederalpovertylinecanbeidentified,recordsfromtheseagenciesmaybeusedtoverifyeligibility.
StateswithMedicaidorSCHIPIncomeLimitsBetween133and185Percent:
Directverificationinformationmustincludeeither:
- Thepercentageofthe Federalpovertylineuponwhich theapplicant’sparticipationisbased;or
- Theincomeand household sizeusedbyMedicaid orSCHIP todeterminethattheapplicantiseitheratorbelow133 percent orbetween133and185 percentoftheFederalpovertyline.
Verificationfor childrenapprovedforfreemealsiscomplete ifthedataindicatesthatthepercentageisatorbelow133 percentoftheFederalpovertyline.
Verificationforchildrenapprovedforreducedpricemealsiscomplete ifthedataindicatesthatthepercentageis atorbelow185percent oftheFederalpovertyline.
DOCUMENTATIONTIMEFRAME
Theinformationusedfordirectverification mustbethemostrecentinformationavailablewhich isdefinedasdatawhich isno olderthan180 dayspriortothedateofthefree andreduced price application. Tobeconsistentwithpolicyestablished for“regular”verification,directverificationeffortsmayuseinformationfromanypointintimebetweenthemonthpriortoapplicationandthetimethe LEAconductsdirectverification.
Inotherwords,fordirectverification,LEAsandStateagenciesmayuse:
- Thelatestavailableinformationforonemonth,withinthe180-dayrequirement;or
- Information for allmonthsfromthemonthpriorto applicationthroughthe monthdirectverificationisconducted.
An exampleofthiswould be where theState agencyor LEAuseddataforthemonthofSeptemberor,ifavailable, forAugustthrough October.
INCOMPLETEORINCONSISTENTINFORMATION
Ifinformationprovidedbythepublicagencydoesnotverifyeligibility,theLEAmustproceedwithregularverificationactivities.
C.CONTINUINGTHEVERIFICATIONPROCESS
Tocontinuethe verificationprocesssubsequentto householdnotification,the LEAmusteitherdetermine:
- If thehouseholdhassubmitted adequate informationto completeitsindividualverificationactivity;or
- If follow-upwiththehouseholdisneeded.
FOLLOW-UP
TheLEAmust makeat leastone follow-upattempttocontactthehousehold whenthehouseholddoesnotadequatelyrespondtotherequestforverification.Thefollow-upattemptmaybe in writing(includingtotheparentorguardian’se-mail)orbytelephone andtheLEAmustdocumentthatacontactwasattempted.LEAsmustensuretheLEPhouseholdsareprovidedadequatelanguageassistanceandunderstandtheneedtorespond totheverificationrequest.
- TheLEAmustinformthehouseholdthatfailuretoprovideadequatewritten evidenceortodesignate an adequatecollateralcontact willresult in terminationofbenefits.
- Thefollow-upcontactmustattempttoobtainthemissingwritten evidenceorobtaincollateralcontactinformation.
- Ifthecollateralcontactis unwillingorunabletoprovidetherequested information,theLEAmustcontactthehouseholdto completethe verificationprocess.
TheLEAmustmake afollow-upattemptwhenthehousehold:
- Doesnotrespondtotheinitialrequest forverification;
- Submitsinsufficientorobsoletewrittenevidence;
- Doesnotdesignatecollateralcontacts;and
- Collateralcontactsareunableorunwillingtoprovidetherequestedevidence.
If,afteratleastonefollow-up attempt,thehousehold responds andprovidesallneededevidence,verificationisconsideredcompleteforthishousehold:
- Ifthereisno change inbenefits;or
- Whenthehousehold isnotifiedthatitsbenefitswillbeincreased;or
- Whennotice of adverseactionissent.
Ifthehouseholddoesnotrespond, verificationisconsidered completeforthishousehold whennoticeofadverseaction issent.
If, afteratleastonefollow-up attempt,the LEA isunableto continueitsverification activitiesbecausethehouseholdfailstoprovideadequatewrittenevidenceorknowledgeable
collateralcontacts,verificationisconsideredcompleteforthishouseholdwhenthenoticeofadverseactionissent.
WHENVERIFICATIONISCONSIDEREDCOMPLETE
ThefollowingdemonstrateshowanLEAdetermineswhetherornotthehouseholdadequatelyrespondedandwhetherfollow-upisrequired.
- Thehouseholdsubmitseitheradequatewrittenevidenceorcollateralcontactcorroborationofincomeorcategoricaleligibility:verificationisconsideredcompleteforthishousehold.
- Thehouseholdsubmitseitheradequatewrittenevidenceorcollateralcontactcorroborationofincomewhichindicatesthatthechildren shouldreceiveeitheragreaterorlesserlevelofbenefits:verificationisconsideredcompleteforthishousehold whenthenotice ofadverseactionissentorhousehold isnotified thatitsbenefitswillbeincreasedordecreased.
- Thehousehold indicates,verballyor in writing,that it no longerwishestoreceivefreeorreducedpricebenefits:verificationisconsideredcompletewhenthenoticeofadverseactionissent.
- Theapplication providedcase numbersand it isdeterminedthatnohouseholdmemberisreceivingbenefitsfromanAssistanceProgram:verificationisconsideredcompletewhenthe noticeofadverseaction issent.