what are the five stages involved in preparing for effective business writing?
5 Marks
Q2) Discuss the role of semantic in developing credibility in a persuasive message?
5 Marks
Q3) Discuss the characteristics of good news letter?
3 Marks
Q4) the uses of conditional statement is appreciated in an indirect approach for writing disappointing
new letter Discuss?
3 Marks
Q5) what are the advantages of writing functions resume?
3 Marks
Describe body parts of a Resume briefly.
5 Marks.
Q: What are the questions, which must be kept in mind
forappropriateness 5 Marks.
of Content?
Q: What is the Structure of Effective Claim Letters?
5 Marks.
Q: What are basic guidelines for rejection job applications?
3 Marks.
Q: What are the important factors, other than facts, needed topersuade
3 Marks.
the audience?
Question No: 1 ( Marks: 1 ) - Please choose one
What do you call to a tool that lets you work with individuals and groups on documents that are shared via computer?
► Electronic mail
► Voice mail
► Instant messaging
► Computer conferencing
Question No: 2 ( Marks: 1 ) - Please choose one
Which one of the following statement defines psychological context of interpersonal communication?
► It concerns your reactions to the other person.
► It deals with the psycho-social "where" you are communicating.
► It is who you are and what you bring to interaction.
► It deals with the physical "where" you are communicating.
Question No: 3 ( Marks: 1 ) - Please choose one
Which of the following is a form of communication in which messages are sent to large, public, dissimilar, anonymous, distant audiences using some intermediate instrument of transfer?
► Mediated communication
► Mass communication
► Interpersonal communication
► Group communication
Question No: 4 ( Marks: 1 ) - Please choose one
What does Communication breakdown mean?
►We have been ineffective in communication.
►We have been effective in communication.
►We have been helpful in communication.
►We physically broke communication.
Question No: 5 ( Marks: 1 ) - Please choose one
Which of the following statement has biased language?
►Jews generally make good businesspeople.
►Some Japanese businesspeople cannot speak English.
►Older people generally have lower energy levels.
►Most Germans are direct in their communication.
Question No: 6 ( Marks: 1 ) - Please choose one
Physical or environmental barriers most often begin ______of the communication exchange.
►At the start
►In the middle
►At the end
►At any stage
Question No: 7 ( Marks: 1 ) - Please choose one
Which of the following barriers are most often the hardest to identify and reduce or eliminate?
►Physical barriers
►Listener barriers
►Sender barriers
►None of given options
Question No: 8 ( Marks: 1 ) - Please choose one
All of the following are correct about magazines except:
►Magazine articles tend to be shorter and more general.
►Magazines are a type of periodical.
►Magazines publish articles written for a general audience.
►Articles in magazines usually include bibliographies.
Question No: 9 ( Marks: 1 ) - Please choose one
Where does immediacy come from during a presentation?
►Looking at your notes
►Standing
►Dressing with authority
►Making eye contact
Question No: 10 ( Marks: 1 ) - Please choose one
All of the following are considered as some basic truths about human nature that help us humanize our business messages, EXCEPT:
►People are self-centered
►People are defensive
►People are perfect
►People expect courtesy
Question No: 11 ( Marks: 1 ) - Please choose one
Which of the following method of outlining speech is generally preferred for negative news messages?
►Direct method
►Indirect method
►Supporting method
►Sustaining method
Question No: 12 ( Marks: 1 ) - Please choose one
All of the following suggestions help improve the effectiveness of the opening paragraph of business writing, EXCEPT:
►Make sure the beginning is appropriate for the reader.
►Make sure the beginning is inappropriate for the situation.
►Use a fast-start beginning rather than a slow beginning.
►Keep the beginning paragraph fairly short.
Question No: 13 ( Marks: 1 ) - Please choose one
The courteous close of a direct request letter contains all of the following EXCEPT:
► A specific request
► Information about how you can be reached
► An expression of appreciation or goodwill
► Information about your city
Question No: 14 ( Marks: 1 ) - Please choose one
Which of the following statement is NOT true about a congratulatory message?
► The message may be sent to a company relocating to a new building.
► The message may be sent to an individual for being elected to an office in a social organization.
► The message should focus on the receiver from start to finish.
► The message may close by referring to the writer's assistance to the receiver in his or her achievement.
Question No: 15 ( Marks: 1 ) - Please choose one
Which of the following is true about goodwill messages?
► Seemingly informative
► Presented to change attitudes
► Presented to change behaviors
► All of the given options
Question No: 16 ( Marks: 1 ) - Please choose one
When scientists note that the average temperature is rising each year in Sydney, Cairo, Tokyo, and other major cities, they conclude that the entire globe is warming up. Which form of reasoning are they using?
► Narrative
► Emotional
► Deductive
► Inductive
Question No: 17 ( Marks: 1 ) - Please choose one
All of the following are responsibilities of the interviewee to help make the interview a success, except:
► Covering your own agenda
► Using secondary questions
► Giving detailed answers
► Correcting any misunderstandings
Question No: 18 ( Marks: 1 ) - Please choose one
The vocabulary of informal writing is:
► Less difficult
► Tricky
► Intricate
► All of the given options
Question No: 19 ( Marks: 1 ) - Please choose one
To begin a disappointed newsletter with a negative information, ______a negative situation.
► Eases
► Reduces
► Complicates
► Relieves
Question No: 20 ( Marks: 1 ) - Please choose one
While writing a letter to inquire about the people, one should keep in mind all of the following, except:
► Respect human rights, both legal and moral
► Ask only for info related to the job
► Stress unrelated information/ facts if consider necessary
► Structure the questions around the job
Question No: 21 ( Marks: 1 ) - Please choose one
Order letters are comprised of all of the following distinct content components, except:
► Method of payment
► Pertinent information about the items being ordered
► Directions for shipping the merchandize
► Quality report of the items
Question No: 22 ( Marks: 1 ) - Please choose one
All of the following are true for disappointing news letters, EXCEPT:
► It provides enough detail to make the reason for the refusal logically acceptable.
► It explains the company’s policy as logical rather than rigid.
► It avoids negative personal expressions.
► It offers an applogy for the decision
Question No: 23 ( Marks: 1 ) - Please choose one
From the following options, which is a kind of persuasive message?
► Speech
► Application
► Report
► Collection letters
Question No: 24 ( Marks: 1 ) - Please choose one
The term “Memo” stands for:
► Memories
► Memorandum
► Message
► Massive
Question No: 25 ( Marks: 1 ) - Please choose one
Suppose you are going to Bhurban for the sake of some conferences and plan to stay in PC Bhurban. For this purpose, you send an e-mail to the hotel management for the reservation of a room. What important information you should provide in your mail?
► Type of room needed
► Number of persons to occupy the room
► Arrival and departure date and time
► All of the given options
Question No: 26 ( Marks: 1 ) - Please choose one
Normally in invitation letters, the request for the confirmation is added:
► In the Beginning of the letter
► In the Middle of the letter
► At the end of the letter
► There is no need to add such request
Question No: 27 ( Marks: 1 ) - Please choose one
Which of the following is written two lines above the body?
► Reference initial
► Signature
► Conclusion
► Salutation
Question No: 28 ( Marks: 1 ) - Please choose one
Which of the following techniques can be used to make people not to lose their focus due to videos incorporated in presentations?
► By keeping the videos short
► By making the videos lengthy and narrative
► By incorporating only colorful videos
► By adding rock music in the background
Question No: 29 ( Marks: 1 ) - Please choose one
The suggested plan for a letter in which information about a job applicant is requested includes all of the following elements, except:
► An opening that mentions the name of the person who has given the reader’s name as a reference.
► A list of questions that you would like to have answered.
► A rude & inappropriate closing.
► A brief discussion of the common duties of the job for which the applicant has applied.
Question No: 30 ( Marks: 1 ) - Please choose one
Which of the following is not a good practice while writing letters granting adjustments?
► A slow-start opening
► A delayed presentation of the good news
► A redundant apology that ends on a negative note
► All of the given options
Question No: 31 ( Marks: 1 ) - Please choose one
An audience centered approach can be achieved in a letter by paying attention to:
► Using “You” attitude
► Choosing positive words
► Using respectful language
► All of the given options
Question No: 32 ( Marks: 1 ) - Please choose one
All of the following are appropriate answers in response to the question about the expected salary in a job application form, except:
► To be discussed during interview
► Negotiable
► Open for discussion
► As much as you can pay
Question No: 33 ( Marks: 1 ) - Please choose one
All of the following tips should be kept in mind while filling up a job application form, except:
► Read the instructions on the form carefully before beginning to complete it.
► Upon completion, review the entries for completeness and accuracy.
► Answer the open ended questions with an exaggerated expression.
► Complete every blank on the form – even if you have to insert entries like “None,” “Not applicable.”
Question No: 34 ( Marks: 1 ) - Please choose one
Nonverbal cues can enhance one’s interview performance. Which of the following will fall in the category of non verbal cues?
► Facial expressions
► Eye contact
► Body language
► All of the given options
Question No: 35 ( Marks: 1 ) - Please choose one
All of these are the qualities of conciseness, except:
► Stick to the purpose of the message.
► Delete irrelevant words and rambling sentences.
► Omit information obvious to the receiver; do not repeat at length what that person has already told you.
► Avoid short introductions.
Question No: 36 ( Marks: 1 ) - Please choose one
It is suggested to use familiar words to achieve clarity in writing. Which of following is a familiar word for subsequent
► After
► Preceding
► Succeeding
► Consequent
Question No: 37 ( Marks: 1 ) - Please choose one
'She types @ of 80 words/min.' is the best example of which of the following elements of effective written communication?
► Comparison
► Concreteness
► Comprehensiveness
► Communication
Question No: 38 ( Marks: 1 ) - Please choose one
“An accident took place at Wahdat road.” The answer to which W out of 5Ws of a news story is missing in this statement?
► What
► Which
► Where
► When
Question No: 39 ( Marks: 1 ) - Please choose one
13 people sitting around a table exchanging ideas on 'Overpopulation' is an example of which of the following?
► Mass communication
► Group communication
► Round table communication
► Mediated communication
Question No: 40 ( Marks: 1 ) - Please choose one
All of the following are group task roles that people have to play in group communication or group activity, except:
► Initiating or opinion seeking
► Consensus seeking
► Devil’s advocate
► Encouraging
Question No: 41 ( Marks: 1 ) - Please choose one
Which of the following is a person in a group activity whose job is to keep the discussion moving by stimulating members to reach their goal?
► Devil’s advocate
► Agent
► Energizer
► Factual contributor
Question No: 42 ( Marks: 1 ) - Please choose one
Which of the following is not a quality of a good persuader?
► Good persuader assumes persuation as one-shot effort.
► Good persuader does not resist compromises.
► Good persuader uses metaphors to convey life time experiences.
► Good persuader avoids hasty generalizations.
Question No: 43 ( Marks: 1 ) - Please choose one
Which of the following is not a way to avoid faulty logics in persuasive writing?
► Avoid oversimplifying a complex issue
► Avoid assuming a true cause
► Avoid faulty analogies
► Avoid illogical support
Question No: 44 ( Marks: 1 ) - Please choose one
Context is the way the message is delivered and is known as: