WELMEDE HOUSING ASSOCIATION
JOB DESCRIPTION
Job Title:Team Leader
Responsible To:Area Manager
Responsible for: the management and supervision of Welmede’s service team at the given location. For the effective and efficient running of the service for the benefit of the service users
Organisational context
Welmede’s vision is “your life your choice.” The Charity makes this happen by being a person centred housing and support organisation passionate about supporting people with disabilities to pursue their chosen lifestyle. There are four strands to its work
- Your Future; supporting people to plan their lifestyle
- Your Support: offering quality flexible support that suits the individual
- Your Housing: exploring the housing options that suit the individual
- Your Time: Providing a range of social and leisure activities
Over the next three years the organisation will be deepening its service user involvement strategies and embedding high quality professional services which meet the needs of those people it seeks to serve.
Job Purpose
As a member of the support team, the team leader is the manager of a network of
small teams providing 24 hour care, support, and assistance with leisure,
social and domestic activities. Promoting the independence of service users
with support needs, and enabling them to live as full a life as possible and
remain in their own home. There is a heightened responsibility for ensuring that Welmede’s services and staff operate the highest standards of professional boundaries respecting the service user’s dignity, privacy and independence within an overarching professional framework
Scope and accountability
Reporting to the Area Manager, the Team Leader is responsible for the provision of person centred care, which includes intimate personal care to the people accessing Wlemede’s services. To attend training and supervision sessions and to carry out all assigned duties in accordance with Welmede’s policies and procedures.
Areas of responsibility
Providing an excellent service
To manage the day to day running of the service by managing the provision of social, leisure and domestic activities
Ensuring the effective deployment of staffing resource in line with the agreed support needs of service users.
Manage staffing performance to ensure standards of service delivery are met by line managing staff so that they are able to maximise their contribution to the organisation to the benefit of the service users
Manage budgets and other resources in line with current and changing circumstances. By monitoring income and expenditure and taking remedial action with the support of the line manager where necessary
By ensuring that all records are kept in accordance with the standards set by CQC and that changes to policies and procedures are referred to the line manager for approval
Assess, draw up, implement, monitor and review person – centred /support
plans. by managing the key worker process ensuring the required level of resource is available.
Ensure service users receive support and assistance to build social networks. You will ensure staff enable service users to establish links within the local community, pursue leisure interests, social and other activities including education and employment
Ensure you and your staff maintain a high standard of recording and that staff contribute to assessment and review reports having regard to confidentiality.
Ensure that staff operate appropriate professional boundaries and safeguarding practice
Communicating
Establish and maintain good liaison with service users, their families, colleagues and external professionals. You will ensure that adequate information is provided to service users to encourage and enable them to make informed choices and participate in the management of their own PCPs/ support plans. You will see service users as individuals and recognise their qualities, values and rights
Team Working
To be willing and able to work out of hours and take part in the on-call system. You will provide direct support to service users as required
To develop an cohesive team that works well together and supports each other.
Improvement and Change
To be aware of new ideas and developments in the care of the vulnerable and to recommend such changes and innovations to the line manager for discussion and implementation
To maintain an up to date knowledge of the requirements of the regulator and to ensure that these are implemented in the service
WELMEDE HOUSING ASSOCIATION
PERSON SPECIFICATION
TEAM LEADER
QUALIFICATIONS
/ Essential / DesirableNVQ Level 4
Ability to undertake NVQ Level 4
EXPERIENCE
A minimum of three years experience in social care, preferably with people with learning disabilities.Experience of implementing support and development plans.
Experience of dealing with people on a one to one basis.
Experience of managing/leading a staff team.
Experience of working effectively alone and without supervision
ABILITIES
Ability to work on own initiative as well as part of a team.
Ability to lead a staff team.
Ability to promote good relations with outside agencies.
Ability to provide and participate in supervision on a regular basis.
Ability to write clear reports and make recommendations.
Have good organisational skills
Able to contribute to the development and promotion of the service
Ability to climb stairs
KNOWLEDGE AND UNDERSTANDING
An understanding of learning disabilities and the support needs of the client group.An understanding of the principles of supported living
Knowledge and understanding of enabling people with a learning disability to achieve their maximum potential.
Knowledge and understanding of the keyworker role in care and development programmes.
Understanding of budget management.
Knowledge and understanding of equal opportunities legislation and anti-discriminatory practise
22.
/ Knowledge of relevant legislation etc (i.e. Valuing People, Care Standards Act, and REACH Standards )Knowledge of welfare benefits and welfare rights.
OTHER REQUIREMENTS
24.
/ Car driver and use of car for work25.
/ Able to work out of hours and cover the on call system as requiredCSAugust 2007