Repeat Prescriptions / Referrals

A fee is charged for the provision of repeat prescriptions. Repeat prescriptions will only be provided when the patient has been seen by a doctor, for that particular problem, in the last three months. If you have not been seen in the last three months, then an appointment is necessary.

For all Authority Prescriptions (requiring Government approval) an appointment with a doctor is necessary.

Please note: It is illegal to back date a referral.

Appointment Times

A standard appointment is 15 minutes. If you require extra time for a full medical check-up or if you have a number of problems to discuss or forms to fill out, please advise our receptionists, and extra time will be allocated for your appointment. You are encouraged to request your preferred doctor and every effort will be made to facilitate this. However, it is advisable to have a second doctor so that when your preferred doctor is on leave you are comfortable seeing someone else.

Telephone Calls

Telephone calls to doctors are not encouraged. However, if a patient needs to speak to a doctor a message can be left with the receptionist, the doctor will return the call at the end of his/her session. All urgent calls are put through to the practice sister for triage.

Test Results

Please be advised that it is your responsibility to follow up results with the requesting doctor. Please make an appointment to discuss your results.

Management of your Personal Health Information

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Your Rights

If you have a problem, we would like to hear about it. Please feel free to talk to your doctor or the Practice Manager. You may prefer to write to us or use our suggestion box. We take your concerns, suggestions and complaints seriously. If you wish to take a complaint further the Health Services Commissioner can be contacted on

03 8601 5200

We trust your experience at our Medical Centre is positive. We are proud of the high standard of service we provide and continually strive to improve our practice. We welcome any feedback and provide a suggestion box for patient feedback.

Please email the practice manager at with all feedback.

East Doncaster Medical Group

191 BLACKBURN ROAD

EAST DONCASTER 3109

TEL: 9842 5622

FAX: 9842 8850

Dr Yean Lim

Dr Chandra Pokharel

Dr Leanne Lucas

Dr Peter Wolf

Dr Yvonne Kompa

Dr Ching Ling Huang

Dr Jasper Tiong

Dr Siobhan McKeever

Dr Tamara Seneviratne

Web Site:

Email:

We now have an online appointment facility available for your convenience.

East Doncaster Medical Group provides general and family medical care to the local community. It is a well-established practice, and has provided quality health care to the Doncaster and Templestowe community since 1972. All our doctors are Vocationally Registered as recommended by Royal Australian College of General Practitioners.

Our aim is to maintain our highest standards and continue to provide quality medical care and associated medical services to you. We have a firm commitment to quality, general practice and to on-going education.

Dr Yean K Lim:MBBS. (Adelaide). M.Fam Med

Joined the practice in 1974. He speaks Cantonese, Mandarin, Hokkien and Teochew. He enjoys all aspects of general practice, from Paediatrics to Adult Medicine to Geriatrics.

Dr Chandra Pokharel:Pre-Med, MBB, FRACGP

Has 16 years of experience and enjoys all aspects of General Practice. He does minor procedures, sutures, simple fractures, implanon insertion/removal, geriatric medicine, mental health, travel medicine, pre-employment medicals etc. He is fluent in Nepali and Hindi.

Dr Leanne Lucas: MBBS, FRACGP

Has been in General Practice since 1989. She enjoys the intellectual challenge of family medicine and has a special interest in Women’s health, Paediatrics, Geriatrics and does shared antenatal care with Mercy Hospital for women and Box Hill Hospital.

Dr Ching Ling Huang:MBBS, FRACGP

Has been in General Practice since 1995. He has a keen interest in Paediatrics and Adolescent Health and is especially interested in preventative medicine. He is conversant in Foochow and Malay.

Dr Yvonne Kompa:MBBS, FRACGP

Has been in general practice since 1992 and joined EDMG in 2001. She enjoys the variety that family medicine offers and has special interests in Women’s Health, Paediatrics and Nutrition/Weight Loss. She speaks Polish fluently.

Dr Peter Wolf:MBBS, FRACGP

Has been in general practice since 1992 and joined EDMG in 2003. Has a keen interest in general Family Medicine, Men’s Health, Paediatrics and Minor Surgical procedures. He is a qualified designated aviation Medical Examiner accredited to conduct pilot’s medicals.

Dr Jasper Tiong: MBBS (Melb) FRACGP

He has been in general practice since 2003. He is fluent in Mandarin and Malay and can speak some Cantonese. He is interested in all facets of family medicine with a special interest in the elderly.

Dr Siobhan McKeever:MBBS

Joined the practice in 2009 and has worked in the Doncaster area for many years. She is interested in all aspects of General Practice.

Dr Tamara Seneviratne: MBBS

Tamara joined us in August 2015 and has been in the Doncaster area for many years. She has a keen interest in Obstetrics and Gynecology, family medicine and women’s

A Practice Nurse is available weekdays from 8:00am to 6:00pm. Our Practice Nurses Yvette Anderson, Janet Brooks, Sandy Isherwood, and Teresa Hu, competently assist the doctors in providing comprehensive treatment and care, support and follow-up to our patients. All sisters are qualified RN’s and conversant with current childhood, travel and all other vaccinations.

Melbourne Pathology Collection Serviceoperates from our premises Monday to Saturday offering our patients a fast and efficient processing of pathology results.

Ms Kerrie Rhodes BA (hons) M.Sc. (Med Psych) MAPS, PRB, a Clinical Psychologist, specialising in adolescents and their families’ consults for short sessions twice a week.

Surgery Opening Hours

Our surgery is open as follows, Monday to Wednesday 8:00 am to 6:00pm, Thursday and Friday8.00 AM to 6.45pm by appointment only

Saturday 8:30am until 11:00am (open surgery) - no appointment necessary.

After Hours Service

Our Surgery telephone is attended all hours. If you require medical attention out-of-hours, please call our usual number 9842 5622 and you will be directed either to the National Home Doctor Service or the Eastern Suburbs After Hours Clinic.

For all emergencies telephone the Ambulance – 000

Fees

We are a private practice and our fees are based on the AMA recommendations. Our fee is $75 for a standard consultation, $136 for a long consultation and $210 for an extended consultation. All new patients will require a double appointment. We accept Visa and MasterCard if paying by credit card, and EFTPOS facilities are also available. Patients on FullAged Pensions are bulkbilled. Children and Healthcare Card Holders are offered a discount.

If you are experiencing financial difficulties, please speak to your doctor. We understand the importance of continued care by your family doctor, and consideration will be given to your circumstances.

Recall System

Our practice is committed to preventative care. Your doctor will seek your permission to be included in our reminder system. A reminder may be sent to you from time to time offering you preventative health services appropriate to your care.

SMS Messaging

SMS messages are used as appointment reminders, recall and other test reminders or medical services we offer. Please confirm your mobile number with reception. If you do not wish to be contacted via SMS please advise reception.