Victor Mulonzya

CURRICULUM VITAE

Mr Victor Mulonzya

Kempinski residences and suites

Doha, Qatar

Mobile Qatar: +97430305488

E-mail:

PERSONAL DATA:

Date of birth:1st January 1988

Place of birth: Nairobi, Kenya

Nationality: Kenyan

Marital Status: Married

DISPOSITION:

Seeking for a new challenge in the safety and security field, offering responsibility and a rewarding experience.

Providing at the same time a high standard of performance and business ethnics in the hospitality and social interaction industry.

WORK EXPERIENCES:

Security and safety agent/ CCTV operations officer: December 2014 – Present

Reporting to Security asst. Manager/ Manager

·  Responsible to ensure that safety and security measures in the hotel are observed at all times and to support the director of security in all his job related affairs.

·  Take charge of the control room and monitor CCTV at all times.

·  Ensure that gate passes are issued for all items/stocks that leave the hotel and each item to be logged in the register book.

·  Make entries of all items received after working hours.

·  Support in emergency situations and accompany guests or team members to local authorities /hospital if required.

·  Make security rounds of the guest floors at regular intervals with notes made in security book.

·  Prepare hand over reports from shift to shift.

·  Assist Guest relations with information asked by guests, be proactive in guest contact and show interest in guest concerns.

·  Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited.

·  Monitor the different areas of the hotel on CCTV, noting any suspicious actions.

·  Knowledgeable of all security policies, procedure and set standards.

·  Ensure security presence when any office is opened or stocks are taken from the stores after office hours.

·  Make security rounds in the car parking areas and ensure the general safety of all vehicle and if they are correctly parked.

·  Assist the local authorities if any VIP arrives or in case of emergency.

·  Perform all duty and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position

Sunrise Casino, the Junction Mall Kenya

Security Supervisor: From January 2011 – November 2014

·  Responsible to ensure that safety and security measures in the casino are observed at all times including strict protection set up for employees, assets and guests.

·  Supervise security at the entrances including doors and gates; monitor the arrival and departure of customers and visitors,

·  Answer telephones and relay messages to necessary jurisdiction.

·  Escort guests/visitors, assist with guest and visitor safety

·  Providing general hospitality service to guests.

·  Handling lost and found property by documenting in the security files.

·  Crowd control and monitoring all games inside the casino.

·  Performing first aid in case of emergency

Educational Background

St. Teresas Boys High School, 2002 – 2005 (Certificate of secondary education acquired)

Kaliwa Primary school – 1993 – 2001 (Certificate of primary education attained)

Zetech Computer college – 2003 (MS office packages: Word, PowerPoint, and Excel)

STRENGTHS:

·  Flexible

·  Responsible

·  Confident

·  Reliable

·  Team player

·  Independently

·  Loyal

·  Able to motivate co-workers

LANGUAGES:

Swahili (native language), English (fluent)

COMPUTER SKILLS:

Microsoft Office, Internet browser software (Mozilla, Chrome), Security management systems.

LIFE SKILLS:

Acquired CPR certificate, Basic Fire fighting certificate, Elevator emergency and evacuation training.

HOBBIES:

Travelling, Body building, Sports: (Football, Fitness, Cycling)

Referees: Upon request