3

User Behavior

Childers, Thomas A., and Nancy A. Van House. 1989. "The grail of goodness: The effective public library." Library Journal no. 114 (16):44-49.

Dervin, Brenda, and Kathleen Clark. 1987. ASQ: Asking Significant Questions. Alternative Tools for Information Need and Accountability Assessments by Libraries. Fresno, CA: California State Library.

Eason, Ken, Sue Richardson, and Liangzhi Yu. 2000. "Patterns of use of electronic journals." Journal of Documentation no. 56 (5):477-504.

Emery, Charles D. 1993. Buyers and borrowers : the application of consumer theory to the study of library use. New York: Haworth Press.

Ercegovac, Zorana. 1997. "The interpretations of library use in the age of digital libraries: Virtualizing the name." Library & Information Science Research no. 19 (1):35-51.

Frank, Polly. 1999. "Student Artists in the Library: An Investigation of How They Use General Academic Libraries for Their Creative Needs." Journal of Academic Librarianship no. 25 (6):445-455. doi: 10.1016/S0099-1333(99)00077-4.

Given, Lisa M., and Gloria J. Leckie. 2003. ""Sweeping" the library: Mapping the social activity space of the public library." Library & Information Science Research no. 25 (4):365-385. doi: 10.1016/S0740-8188(03)00049-5.

Harris, Michael H., and James Sodt. 1981. "Libraries, Users, and Librarians: Continuing Efforts to Define the Nature and Extent of Public Library Use." Advances in Librarianship no. 11:109-133.

Henty, Margaret. 1989. "Priorities in library use: a survey." Australian Academic & Research Libraries no. 20 (2):85-99.

James, Stephan E. 1985. "The Relationship between Local Economic Conditions and the Use of Public Libraries." Library Quarterly no. 55 (3):255-272.

Jelin, Victor. 1970. "Instrumental use of libraries." Libri: International Journal of Libraries & Information Services no. 20 (1-2):15-28.

Jeng, Judy. 2005. "Usability assessment of academic digital libraries: Effectiveness, efficiency, satisfaction, and learnability." Libri: International Journal of Libraries & Information Services no. 55 (2-3):96-121. doi: 10.1515/libr.2005.96.

Kent, Allen, Roger R. Flynn, Jacob Cohen, and K. Leon Montgomery. 1980. "A commentary on 'Report on the study of library use at Pitt by Professor Allen Kent et al.,' The Senate Library Committee, University of Pittsburgh, July, 1969." Library Acquisitions: Practice and Theory no. 4 (1):87-99. doi: 10.1016/0364-6408(80)90013-7.

Kim, Yong-Mi. 2011. "Users' perceptions of university library websites: A unifying view." Library & Information Science Research no. 33 (1):63-72. doi: 10.1016/j.lisr.2010.04.007.

King, Donald W., Peter B. Boyce, Carol H. Montgomery, and Carol Tenopir. 2003. "Library economic metrics: Examples of the comparison of electronic and print journal collections and collection services." Library Trends no. 51 (3):376-400.

King, Donald W., and Carol Tenopir. 1999. "Using and reading scholarly literature." Annual Review of Information Science and Technology no. 34:423-477.

Kracker, Jacqueline. 2002. "Research anxiety and students' perceptions of research: An experiment. Part I. Effect of teaching Kuhlthau's ISP model." Journal of the American Society for Information Science & Technology no. 53 (4):282-294. doi: 10.1002/asi.10040.

Law, John. 2008. Observing student researchers in their native habitat. Paper read at Libraries / changing spaces, virtual places, 2008 at Melbourne, Australia

McClanahan, Kitty, Lei Wu, Carol Tenopir, and Donald W. King. 2010. "Embracing change: perceptions of e-journals by faculty members." Learned Publishing no. 23 (3):209-223. doi: 10.1087/20100304.

Nicholas, David. 2008. "If we do not understand our users, we will certainly fail." In The E-Resources Management Handbook, 122-129. UKSG.

Nicholas, David, David Clark, Ian Rowlands, and Hamid R. Jamali. 2009. "Online use and information seeking behaviour: institutional and subject comparisons of UK researchers." Journal of Information Science no. 35 (6):660-676.

Nicholas, David, Paul Huntington, Hamid R. Jamali, and Carol Tenopir. 2006. "Finding Information in (Very Large) Digital Libraries: A Deep Log Approach to Determining Differences in Use According to Method of Access." Journal of Academic Librarianship no. 32 (2):119-126.

Nicholas, David, Ian Rowlands, David Clark, Paul Huntington, Hamid R. Jamali, and Candela Ollé. 2008. "UK scholarly e-book usage: a landmark survey." ASLIB no. 60 (4):311-334. doi: 10.1108/00012530810887962.

Ollé, Candela, and Ángel Borrego. 2010. "A qualitative study of the impact of electronic journals on scholarly information behavior." Library & Information Science Research no. 32 (3):221-228. doi: DOI: 10.1016/j.lisr.2010.02.002.

Raju, K. A. 2004. "Traditional Values Still Relevant in Library Usage and Readership Enhancement-- Challenges Before a Librarian." Science & Technology Libraries no. 23 (2/3):57-65. doi: 10.1300/J122v23n02_07.

Rowley, Jennifer. 1999. "Towards a consumer perspective on information behaviour research." Information Services & Use no. 19 (4):289-298.

Sanna, Talja, and Maula Hanni. 2003. "Reasons for the use and non-use of electronic journals and databases: A domain analytic study in four scholarly disciplines." Journal of Documentation no. 59 (6):673-691. doi: 10.1108/00220410310506312.

Schwartz, Candy A. 1992. "Research Significance: Behavioral Patterns and Outcome Characteristics." Library Quarterly no. 62 (2):123-149.

Summerfield, Mary, Carol Mandel, and Paul Kantor. 2000. "The potential for scholarly online books: Views from the Columbia University Online Books Evaluation Project." Publishing Research Quarterly no. 16 (3):39-52. doi: 10.1007/s12109-000-0015-7.

———. 2002. "Perspectives on Scholarly Online Books: The Columbia University Online Books Evaluation Project." Journal of Library Administration no. 35 (1):61-82. doi: 10.1300/J111v35n01_05.

Tenopir, Carol. 2003. Use and users of electronic library resources: an overview and analysis of recent research studies. Washington D. C.: Council on Library and Information Resources.

Tenopir, Carol, Donald W. King, Peter B. Boyce, Matt Grayson, Yan Zhang, and Mercy Ebuen. 2003. "Patterns of journal use by scientists through evolutionary phases." D-Lib Magazine no. 9 (5).

Tenopir, Carol, Donald W. King, Jesse Spencer, and Lei Wu. 2009. "Variations in article seeking and reading patterns of academics: What makes a difference?" Library & Information Science Research no. 31 (3):139-148.

Tucker, Cory. 2009. "Benchmarking Usage Statistics in Collection Management Decisions for Serials." Journal of Electronic Resources Librarianship no. 21 (1):48-61. doi: 10.1080/19411260902858581.

Voigt, Melvin J. 1977. "Letters: User frustration (response to Saracevic and Metz)." College & Research Libraries no. 38 (3):249-252.

White, Marilyn Domas, and Peiling Wang. 1997. "A qualitative study of citing behavior: contributions, criteria, and metalevel documentation concerns." Library Quarterly no. 67 (2):122-154.

Whitmire, Ethelene. 2002. "Academic library performance measures and undergraduates' library use and educational outcomes." Library & Information Science Research no. 24 (2):107-128. doi: 10.1016/S0740-8188(02)00108-1.

Wolverton, Robert E., and Carol Tenopir. 2006. "Conference Report -- Discovering the Magic: Faculty and Student Use of Electronic Journals." Serials Librarian no. 49 (3):159-164. doi: 10.1300/J123v49n03_14.

Zucca, Joe. 2013. "Business Intelligence Infrastructure for Academic Libraries." Evidence Based Library & Information Practice no. 8 (2):172-182.