INDIAN SCHOOL AL WADI AL KABIR

DEPARTMENT OF COMMERCE

UNIT: EMERGING MODES OF BUSINESS

  1. What is the difference between e-business and e-commerce?
  1. Discuss the benefits of e-business
  1. Some e-businesses generate revenue by providing consumers with useful services rather than selling goods. Give examples of businesses providing such online services
  2. Customers can make use of call centres to make queries and lodge complaints. Identify this special scope of e-business.
  1. An example of one model of e-business would be the classifieds section of a newspaper, or an auction. In both of these cases, a customer, not a business, sells goods or services to another customer. The goal of this model is to enable this relationship, helping buyers and sellers locate each other. Customers can benefit from the competition for products and easily find products that may otherwise be difficult to locate. Identify this type of e-business
  2. An automobile manufacturer needs to interact with large number of component manufacturer, who are located elsewhere. Name the scope of e-business.
  1. Sunita is planning to buy a mobile phone online as she got to know from her friends that it is convenient to buy and pay and it costs less. She is not aware of the procedures to buy online. Explain the steps she need to follow to buy the phone.
  1. Identify the transaction risks in each case:

(i)The goods ordered are delivered at wrong address.

(ii) The online vendor denies of any order placed by the buyer

9. ( a) Define: VIRUS.

(b) This type of VIRUS damages the target files. Identify the level.

(c) State damages caused by any other two levels.

(d) Mention the steps to be taken to protect the system from VIRUS

10. A school has outsourced their cafeteria and book store for students and staff.

a) Identify the feature of outsourcing highlighted above.

b) Discuss the other features of outsourcing

11. Discuss the different types of payment mechanism for online transaction

12. What is KPO

13. Explain the concern over Outsourcing

14. The business enterprises are realizing the importance of focusing on few areas where they
have core competence. Outsourcing brings in economies of scales as the outsourcing partners
deliver the same service to number of organisation. It also stimulates employment and export
of the host country.

Identify the need for outsourcing mentioned above and quote sentence in support of your
answer.

15. ABC Ltd. is a HR Management organization; they help in recruiting people to many
companies across IT industry.

a) Identify the role of ABC Ltd as outsourcing partner.

b) How they are different from captive service provider?

c) Discuss the issue the companies in IT sector needs to be concerned about.

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