Monica Jane L. Mirando

Unit 5E 9023 Aranga St. San Antonio Village

MakatiCity

Cel. No. 09177412601

E-mail:

OBJECTIVE

To be able to impart my knowledgein your company, to be competitive, to enhance and utilize my skills, and to become a productive individual equipped for all forms of challenges.

EDUCATIONAL BACKGROUND

TertiaryLa Consolacion College, Iriga City2008-2010

Bachelor of Science in Tourism

Major in: Tour and Travel Management

Aquinas University, Legazpi City2006-2008

Bachelor of Science in Tourism

Major in: Hotel and Restaurant Management

SecondarySt. AgnesAcademy, Legazpi City2002-2006

IntermediateSt. AgnesAcademy, LegazpiCity1996-2002

SKILLS

Microsoft Office (Word, Excel, PowerPoint)

PERSONAL BACKGROUND

Born on May 27, 1990 in Oas Albay, Philippines, Filipino and a Catholic. Stands 5’5” in height. Daughter of Mr. Rudy Mirando and Ms. Jeanette Mirando, can easily adjust in the environment and able to work independently or as a teamwork, determined and willing to learn.

SEMINARS ATTENDED

17 September, 2009Special function in an Event of

Convention Center Avenuethe first ever Bicol food and

Plaza Hotel, Naga CityBeverage Expo 2009

WORK EXPERIENCE / TRAINING

DATE POSITION COMPANY

March 30, 2009 – May 08, 2009 On – The – Job – Trainee Air Philippines Corp.

Nichols, Pasay City

Responsibilities done:

Maintained confidentiality of papers and documents of the company.

In charge in the requests and facilitation of office supplies and materials in the office.

> In charge of copying and duplication of manuscripts, letters, documents or other materials on the photocopying machines.

> In charge of some important documents or records and store them for the utilization of the bookkeeping department.

DATE POSITION COMPANY

May 16, 2011- December 08, 2011 Gaming Attendant I-Cyberworld Biz Inc.

E-Games Pagcor

3333 New Panaderos St.

Sta. Ana Manila

Responsibilities done:

Was responsible in rendering all the necessary assistance to the players and providing them their respective gaming needs /requests

> Accommodated and answer all the inquiries of the players.

> Made sure the players are well-served and well-taken care of.

Calls Customer Service to request technical assistance concerning hanging bets and other game related problems or concerns.

> Keep updates of mailing, filing, database systems and inventory using the computer.

> Makes reports about the current standing of the business

> Cooperates with co-workers to maintain a friendly environment and proper interaction within the office.

> Maintains the cleanliness of the branch

REFERENCES

Iris C. TingsonCorabelle

Egames Sta. Ana branch managerEgames Binondo branch manager

Cel. # 09228653672Cel. # 09228653674

Mary Kristine LawisMaritess Soriano

Egames cashierEgames gaming attendant

Cel. # 09177581673Cel. # 09392538976

Maricel Vargas

Hebrew Café cashier

Cel. # 09158793014