1. Know how different retail outlets operate within a specified area / Retail features: selling goods and services, supply chain position, merchandising, location, payment facilities, information to consumer and supplier, link services, customer care, accessibility, opening hours, own brands, business objectives link to retail features / Information sheets: Retailing Overview powerpoint presentation
IS 1.1 Store Wars
Publications: Retail Week
Web Sites:
Case Studies: CS 1.2 local case studies / 1.1.1 Supply Chain
1.1.2 Retail Features
1.1.3 Never on a Sunday
Types of retail outlets: independents, multiples, variety stores, department stores, discount stores, supermarkets, hypermarkets, CTNs, franchises, factory outlets, not-for-profit organisations, wholesalers, cash and carrys, mobile shops, vending machines, party selling, club trading, e-tail, indoor and outdoor markets / Publications: Retail Week,
Web Sites: / 1.1.4 Retail Outlets
1.1.5 Bingo cards
Area (location); city, district, shopping malls, out-of-town retail parks, relationships with infrastructure, primary and secondary sites / Information sheets: 1.2 Future of Retail Location
Publications: Retail Week, Saturday Daily Telegraph – Mary Portas – Shop!
Web Sites: www. Bcsc.org.uk
Visits/speakers: Commercial retail property developer eg Savil
Lots of geography resources good here – speak to your Geography dept! / 1.1.6 Retail location
Unit 1 Introduction to Retail Services Scheme of Work
Learning outcomes / Topics / Suggested Resources / Activities2. Understand how technology is used in retail outlets / Technology: EDI, EPOS, EFTPOS, chip and pin, barcodes and stock control, data capture units, smart cards, databases, Efficient Customer Response, e-tailing, security systems, electronic space allocation, energy management / Information sheets: IS 1.3 Bar codes explained; IS 1.4 Security tags; IS 1.6 RFID, Guide to Chip and PIN
Publications: Retail Security DVD from RetailAcademy, Retail Technology magazine
Web Sites:
Case Studies: CS 1.1Tesco
Visits/speakers: local retailers using range of technology, also any local IT companies specialising in retail / 1.2.1 Retail Technology bingo
1.2.2 Payment methods quiz
1.2.3 Retail Technology dominoes
Learning outcomes / Topics / Suggested Resources / Activities
3. Understand how legislation affects consumers and retailers / Consumer Protection: Consumer Protection Act; Sale of Goods Act; Supply of Goods & Services Act; Consumer Credit Act; Trade Descriptions Act; Distance Selling Regulations; Weights & Measures Act; Data Protection Act; legal terminology / Publications: Retail Academy Retail Legislation DVD – excellent, OFT Guide to Shopping Rights
Web Sites:
Excellent resource with lesson plans, notes etc
for EU directives
: for teachers -lesson plans and activities
Visits/speakers Trading Standards/ CAB – 1.3.1 / 1.3.1 Know my rights
Health & Safety / Information sheets: IS
Publications; videos from local supermarkets,
Bacteria Bite Business online video
Watch the video
Web Sites ww.igd.org,
Case Studies
Visits/speakers Environmental Health office in to speak, visit local supermarket or food store / 1.3.2 Health & Safety
Other legislation / Information sheets: IS
Publications:
Web Sites:
Case Studies
Visits/speakers
BTEC First Retail: Unit 1 SOW