Quick Reference Guide - how to access and use the Quality Indicator Application
What am I able to do based on my role?
How do I provide access to the Quality Indicator application?
How do I set the Quality Indicator Targets for a facility?
How do I enter the quarterly Quality Indicator data for a facility?
More information
This Guide is designed to inform ‘Team Leaders’, ‘Staff Members’ and ‘Administrators’ about accessing and using the Quality Indicator application in the My Aged Care Provider portal.
What am I able to do based on my role?
Role
/Description of access
// If you are an Administrator, you can:
· provide staff access to the Quality Indicator application
· manage the roles within the Quality Indicator application, and
· enter, save and submit Quality Indicator data and targets.
/ If you are a team leader, you can enter and save Quality Indicator data and targets.
Note: Once the report is saved as final, the Administrator can submit the data.
/ If you are a staff member, you can enter and save Quality Indicator data and targets.
Note: Once the report is saved as final, the Administrator can submit the data.
How do I provide access to the Quality Indicator application?
Only the Administrator can add the Quality Indicator application for all staff members and team leaders.
To add the Quality Indicator Tile, the Administrator must:
1. login to the My Aged Care Provider Portal, and
2. select ‘Staff administration’ from the home page.
3. On the ‘Staff administration' page, click on the staff member you would like to access to the Quality Indicator application.
For information about how to add a staff member to your facility, please refer to my aged care provider portal user guide part one - administrator functions.
4. Click ‘Edit staff details’.
5. Click the check box participating for ‘Quality indicators’ at the bottom of the staff details screen.
6. The staff member can now log into the My Aged Care Provider Portal and they will find the new ‘Quality Indicators’ tile on their homepage.
How do I set the Quality Indicator Targets for a facility?
The Administrator can set targets, for a facility, for each of the Quality Indicators. The targets are not set by the department.
To enter the Quality Indicator Targets, follow the steps below.
1. From the landing page, click on the Quality Indicators tile.
2. Click ‘Select facility’ to find the facility you will be setting targets for.
3. Click on the facility you are setting the Quality Indicator Targets for and click ‘Select’.
4. Select ‘Continue’.
5. Enter your targets for each of the Quality Indicators.
Note: If you are setting QI Targets, you should base your facility targets on the facility’s Quality Indicator rates.
6. Once all the targets are entered click ‘Save Targets’.
How do I enter the quarterly Quality Indicator data for a facility?
Team leaders and staff members can enter and save data as final, once the Administrator has given them access to the Quality Indicator application. Remember only the Administrator can submit the quarterly QI data.
It is also good to note that you may choose to ‘Save as draft’ at any time and come back later to ‘Save as a final’, which submits the data to the Administrator. You can also choose to clear the data and restart or cancel the entire submission.
To enter the Quality Indicator data, follow the steps below.
1. From the landing page, click on the ‘Quality Indicators’ Tile.
2. Click ‘Select Facility’ to bring up the facilities you can submit QI data for.
3. Select the facility you would like to submit QI data for and click ‘Select’.
There are five stages you can have when entering QI data for a facility. They are:
Stage
/Description of stage
// Facility data entry has not been opened or viewed this quarter.
/ The facility data entry has been started but no data has been saved. This happens when you ‘select’ the facility but cancel before saving data or using the ‘Clear’ button.
/ The facility data has been saved as draft for this facility but not saved as a ‘Final’ or ‘Submitted’.
/ The facility data is saved as final and it is ready for the Administrator to submit for the quarter.
/ The Administrator has submitted the facility’s data for the quarter.
4. Click ‘Continue’.
5. Select the Quality Indicators you are submitting data for. You must select either ‘Yes’ or ‘No’ for each of the Quality Indicators. Only select ‘Yes’ if you are entering data.
6. When you select ‘Yes’ click on the arrow beside the Quality Indicator you are completing and the fields you need to complete will drop down. Then you can fill in the fields for each of the Quality Indicators.
Note: If you enter a high number you may receive a warning message as indicated below. This message will not stop you from saving or submitting your data, it is only a warning that the number entered seems to be high and you should double check.
7. A green tick will appear once the all QI data is entered for the relevant Quality Indicator.
8. Complete the associated fields for the other Quality Indicators you are submitting data for.
9. This step is only for staff members or team leaders. Review the QI data entered to ensure it is correct, then click ‘Save as Final’. This sends a notification message to your Administrator letting them know the QI data is ready to be submitted. At this point, you may wish to give your Administrator a copy of the QI data so they can also check the data entry.
10. If you are the ‘Administrator’ you should review the QI data before submitting it for the quarter. Once ready, click ‘Submit’ to submit your facility’s QI data for the quarter.
11. A screen will come up with the conditions of submission and click ‘Yes’ or ‘No’.
Note: If you click ‘No’ you will be taken back to the data submission screen and the data will not be submitted
12. Once you have pressed ‘Yes’, your QI data for the quarter will be submitted.
You can now select another facility to submit data for or select ‘Continue’ to view your submitted data. You can select another area of the My Aged Care Provider Portal at the top of the screen and exit the Quality Indicator application.
More information
For further information refer to National Aged Care Quality Indicator Program resource manual for residential aged care facilities.
You can also call the My Aged Care Service Provider and Assessor Helpline on 1800836799. If you have a technical issue, don’t forget you can ask the call centre staff to escalate your query to the tier 2 team for resolution.
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