Treasury Payment Services Information Bulletin #42B

Possible Canada Post Service Disruption Information on Cheque pull Procedures

Original notice sent: June 24th, 2016

UPDATE: Possible Canada Post Service Disruption

Canada Post will be in a legal position to lock out workers by July 2nd . Notification from Canada Post had June 23rd as the final date for letter mail to be received to guarantee delivery to the recipient. In preparation for a possible lock-out all outgoing cheque payments will not be delivered to Canada Post until there is assurances that there will be no lock-out or job action by the employees.

At this time, the decision is that BC Mail will hold all cheque payments printed effective:Tuesday June 28th, 2016 (evening payment run Monday June 27th, 2016)

House-mail delivery services provided by BC Mail will not be impacted – please check the BC Mail webpage for a list of House Mail Locations (BC Mail Plus Notice to Housemail Customers).

Ministries should use special issue code “D” (return to ministry) on any general cheque payments that are time sensitive or critical for payment.

If a cheque payment has already been printed (or “D” is not an option), a ministry can request the cheque(s) to be pulled by emailing Treasury Payment Services to: FIN Treasury Payment Services

Please provide the following Corporate Financial System (CFS) information:

  • Payment date
  • This is the date the cheque is printed
  • The payment date in some ministry financial systems may be different please ensure the CFS payment date is provided – if you do not have CFS access contact your ministry corporate services division
  • Payment #
  • This is the cheque number
  • Payee Name

Please ensure subject line is: RUSH Cheque Pull

Cheque pulls will be returned to the ministry corporate financial service office located in Victoria by BC Mail courier (blue bag) or house mail. Ministries are responsible to make any alternate delivery arrangements.

Return of cheques to the Ministry may take up to 3 business days.

Direct Deposit Application processing will be a priority for Treasury Payment Services during this period. If you have a Direct Deposit Application form which requires RUSH processing the supplier maintenance contact should ensure all required CFS Supplier Maintenance has been completed, scan the application form and supporting documentation to PDF and attach it to the CFS Supplier Record (this is in Organization). Treasury receives a report each business day with a listing of attachments and will process the DDA the business day following it being attached to the CFS Supplier Record.

Important - Ministry Supplier Maintenance contacts should review the information on the CFS Supplier record prior to a payment being initiated to ensure the information has been added correctly and pay group has been updated to GEN EFT. If the account information end date is the same as the start date this means the account did not pass the Payments Canada Edit Validation.

Check with your ministries internal procedures for acceptance of electronically submitted Direct Deposit Applications from regional offices or suppliers.

Returned Undeliverable Cheque remails and Stop Payment Replacement Requests

Returned Undeliverable Remail requests will continue to be accepted however the cheques will not be sent to Canada Post for delivery. These will be available to be pulled back to the ministry if required.

Stop Payment requests will continue to be processed however only requests for “not entitled” or “stolen” will be prioritized. All other requests may be delayed in processing.

This information is being provided to a limited contact group, please ensure that any other ministry representatives that may be impacted by the information provided are copied or advised of the changes.

Treasury Payment Services is available to provide an Information session for any ministry Financial Service office that requires clarification on any procedures or support in developing internal procedures relating to services provided by TPS

Feedback or suggestions for future information bulletins or any changes to the FIN PT BCM PAYCON distribution list can be submitted to: or

Intranet Web Site:

/ Cora Hoover
Manager, Treasury Payments| Banking & Cash Management|Provincial Treasury|Ministry of Finance
Office: 250 387-7110 | Fax: 250 953-0485