- Live Track
Tracking Features
Icon / Description/ View prices related to moving cargo. Query the rates list by mode of transport and by port of destination and origin.
/ View existing bookings or place a booking online by clicking on the Add button. Enter details in the wizard screens such as port of origin and destination, mode of transport, and departure and arrival times.
/ View Pickup Orders that have been created for you and their current status. See the shipper, carrier, number of pieces, and other details.
/ View Warehouse Receipts (WR) that have been created for you and their current status and past history. Double-click on the WR to see details such as where each item was shipped (click on the Air Waybill or Bill of Lading number in the WR). If any images or scanned documents are attached to the WR, they will be available to view.
/ Shows all items being handled. See package types, descriptions, and dimensions (and other details as set by using the Actions button to choose columns). The Items can be part of any transaction such as a Warehouse Receipt, Pickup Order, Shipment, Purchase Order, or Sales Order. This is an easy way to see your transactions and items all together for reporting.
/ Shows inventory availability by part number, description, model number, manufacturer, and other columns you choose.
/ View the Cargo Releases that have been created for you. Double-click on it to view details such as carrier, package quantity, and any related transactions.
/ View the Shipments that have been created for you and their current status. Double-click on it to view details of the shipment and print it if you wish. If any documents or images have been attached to the selected shipment, you can double-click on the attachment to see it and print it. If the shipment is related to a previous transaction, click on the transaction name in the document view to see that related transaction.
/ View Invoices that have been created for you. See the status of each invoice. Double-click on an invoice to see details such as description of charges and amount due or amount paid. If the invoice is related to a shipment or other transaction, the shipment number will be included in the invoice. You can click on the related shipment number to view the shipment document. Click the Back button to return to the invoice.
Functions of buttons in the LiveTrack Application:
For each of these features above, you can sort the list to view by date range, double-click on items to view the details, print documents, and filter lists.
View / / To view the details of a specific transaction, click the View button (or double-click on the item). The transaction will open in a pop-up window, showing all the details of the transaction in document form.
Filter / / Use the Standard or Advanced Filter options to view a list according to specific criteria you set in the Filter dialog box. Standard Filter options include filtering by shipper, consignee, mode of transport, status, port of origin, etc. The Advanced Filter contains all the Standard Filter options plus any Custom Fields created.
Unfilter / / Click this button to remove a previously applied filter. The total number of transactions in a list is noted at the bottom of the list. If you want to see all the transactions but they are not displayed, click on the Unfilter button. You can also change the date range to customize the list view.
Units / / To change measurement units.
Find / / To find any text in the list you are viewing.
Refresh / / Reload the current list from the server
Chat / / Open a chat session with the employees at your provider's office
Actions / / Use this option to:
- Choose Columns : Gives you the option to select the columns you wish to display and print. You can also select the column order, width, and text alignment.
- Export Data : Gives you the option to export data. A window opens for you to name and save the file to a directory. You can choose the file format of XML, Comma Delimited Format (CSV), or PDF.
Additional Features of Live Track
If one transaction is related to another transaction, the related transaction will be included as a live link when you view the document. Click on the link to view the related transaction. Use the Back button to return to the previous transaction.
Double-click on any attachment to view it.
You can print a document by clicking the Print button.
Columns in any list can be selected by using the Actions button. If any Custom Fields have been created in your system, they can be included in the lists in LiveTrack.
Date Range: To view orders for a specific time period, select the dates using the dropdown list or enter a From/To date and click on the Refresh button.
Click the Chat icon to open an instant messaging screen.