Community Messaging Service
How to register to receive your CMS messages
To register to receive CMS messages
To register your interest in one of the CMS Schemes being run by Warwickshire Police and West Mercia Police, you will need to use the following links to register; then follow the on screen instructions.
West Mercia Police - Register for our Community Messaging Service (CMS)
Warwickshire Police - Register for our Community Messaging Service (CMS)
Step by Step Guide
Step 1: Register your email – please enter your email in the box shown on screen. Next click on the ‘I am not a robot’ link and follow the directions given. Once you have registered, you will be given a 5 digit PIN which you will need in step 2.
Step 2: You will receive an activationemail to the address provided in step 1. Click thelink in this email where you will be prompted to enter the 5 digit PIN that was given to you in Step 1.
Step 3: Enter your pin and a strong password. It is suggested you use a minimum of 8 characters including at least 1 capital letter and 1 special character such as “?”.
Step 4: Once you have entered and verified your password you will receive a confirmation emailand then you can log into your account via the link provided. You will be required to log in to the system.
Step 5: Once logged in you will then see a new link on the top right of “My Account”. This is where you can add information to the system such as where you live etc within the “Your Details” section. Once this section is completed, move on the to the ‘Email CMS Preferences’ section.
Step 6: The ‘Email CMS Preferences’ section allows you to select which message type you wish to receive, the area that you want to receive the messages for and the frequency with which you wish to receive them.
There are 5 pages in total and all must be completed. These preferences can be amended by you at any time by logging back in to your account by clicking the
West Mercia Police- Login to CMS link
Warwickshire Police - Login to CMS link
Step 7: Page 5 is the summary page, which allows you to check the choices you have made. Please ensure that all your details are correct before pressing the ‘submit’ icon. You have now successfully registered to receive CMS messages.
Holiday from CMS Messages: If you wish to take a holiday from receiving messages from the system – if you are out of the country, for example, and may be charged for looking at emails, you can select from the “My Account” options “Holiday from CMS Messages”. You can then select the dates for the start and end of your holiday and messages will be suspended between these dates. The system will automatically resume sending messages after your return date.
Annual Renewal of Subscription: To ensure that we comply with Data Protection legislation and, as part of our ongoing commitment to you, we will review our subscribers annually. On the anniversary of your subscription, you will be sent a reminder link to renew your subscription for a further year. You will be asked to log into the website using your email address and password and from here you can then renew your membership via the screen presented.
Forgotten Password/Resetting your password: To reset your password, please click on the forgotten password link on the login page. You will then receive an email with a link to enable you to reset or choose a new password. You can then to login to the system with the new password.
Further help: If you have followed the steps in this guide and you find that you need some help, please contact one of the team, by email, to Please include your name, email address, telephone number and a brief description of the problem and a member of the team will contact you.