Unit Pricing Outcomes Project 2015
Target Information Collection Worksheet
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Date: Click here to enter a date.
BackgroundThe Resource Allocation and Unit Pricing Outcomes Review Project (the Project) will focus on the impact of the Resource Allocation and Unit Pricing Framework (the UP Framework) for clients and organisations.
· The objectives of the Project are to:
· review elements of the framework with organisations to provide evidence of outcomes achieved as a result of the implementation of the unit pricing model
· review elements of the framework to improve functionality of the model, and
· ensure the post project responsibilities of the Resource Allocation and Unit Pricing Implementation Team have been completed.
Implementation of the UP Framework aimed to achieve:
Access / Improve client access and portability of funding
Equity / Achieve fairness and equity of funding allocation
Accountability / Drive accountability for client outcomes
Clarity / Achieve clarity around the services purchased and provided
Understanding of Unit Pricing Principles
What is your understanding of the Unit Pricing Policy and Principles?
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All Service Questions
General
· What did the implementation of unit pricing mean for your organisation and what (if anything) changed for your organisation?
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· Can you reflect on the positives and/or negatives for your organisation in transitioning to unit pricing?
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· Where there was a variance in funds, how did your organisation utilise/expend these funds? (eg staff training)
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· What were the benefits, barriers and/or challenges?
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Access
· Has the implementation of unit pricing improved access to your services?
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· Has the implementation of unit pricing improved portability for clients of your services?
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· Has your organisation been able to increase service/program levels as a result of being unit priced?
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· Has your organisation been able to offer more individualised programs as a result of unit pricing?
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· Have you changed the way in which you provide services? If so, how?
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Equity
· Can you reflect on how the introduction of unit pricing may or may not have achieved greater fairness and equity within the sector?
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· Do you believe that the allocation of a unit price aligned your organisation with other providers equally within the sector?
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Accountability
· Has unit pricing enabled your organisation to be able to be more accountable for achieving client outcomes?
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Clarity
· Has your organisation improved/increased the level of services as a result of the implementation of unit pricing?
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· Do you believe your staff and clients have an improved/increased understanding of your services since the implementation of unit pricing?
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· Has unit pricing improved the ability of your organisation to be able to future plan?
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Questions by Service Type (delete non-relevant Service Types)
Accommodation Support – Accommodation Support 1.04 Group Homes
Accommodation Support 1.05 Attendant care/personal care
Accommodation Support 1.06 In-home accommodation support
· For your organisation, has the implementation of unit pricing:
o made it easier to determine if you have the capacity to provide support to the client?
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o provided more clarity around funding?
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o reduced the administrative burden around funding?
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o provided you with more flexibility in using the funding?
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o created any efficiencies? If so, what and of what value?
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o led to any organisational structural changes (eg service delivery model)?
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o made it easier to plan for the future due to the transparency of the unit price (including training, case management, transport)?
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· For your clients, has the implementation of unit pricing:
o increased the opportunity for client focused/directed activity?
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o increased the understanding/awareness of client choice and portability?
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· Any other comments/observations you would like to make regarding the implementation of unit pricing to Accommodation Support services?
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Individual Support – Individual Funding Unit Funding Agreements
Accommodation Support 1.06 In-home accommodation support
Respite 4.04 Flexible Respite
· Has the implementation of a Unit Priced hourly rate:
o made it easier for clients to transfer to and from your organisation?
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o made it easier to determine whether you have the capacity to support a client with a package when approached by the client/family/Gateway/Disability and Community Services to do so?
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o made it easier to complete required documentation such as the Client Support Confirmation Form?
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· Any other comments/observations you would like to make regarding the implementation of unit pricing to Individual Support?
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Community Access – Community Access 3.01 Learning and life skills development
· For your organisation, has the implementation of unit pricing:
o made it easier for clients to transfer to and from your organisation?
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o made it easier to determine if you have the capacity to provide support to the client?
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o provided more clarity around funding?
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o reduced the administrative burden around funding?
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o provided you with more flexibility in using the funding?
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o created any efficiencies? If so, what and of what value?
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o led to any organisational structural changes (eg service delivery model)?
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o made it easier to plan for the future due to the transparency of the unit price (including training, case management, transport)?
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o impacted upon your service when a client transfers out? And how are timeframes negotiated?
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o impacted upon your service when filling vacancies?
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· For your clients, has the implementation of unit pricing:
o increased the opportunity for client focused/directed activity?
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o increased the understanding/awareness of client choice and portability?
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· Any other comments/observations you would like to make regarding the implementation of unit pricing to Community Access services?
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Respite – Respite 4.01 (excluding respite provided via Individual Support Packages)
Respite 4.02 Centre-based respite/respite homes - Adult
Respite 4.02 Centre-based respite/respite homes - Child & Youth
Respite 4.04 Flexible Respite
· For your organisation, has the implementation of unit pricing:
o made it easier to determine if you have the capacity to provide support to the client?
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o provided more clarity around funding?
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o reduced the administrative burden around funding?
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o provided you with more flexibility in using the funding to enable increased capacity or response to emergencies?
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o created any efficiencies? If so, what and of what value?
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o led to any organisational structural changes (eg service delivery model)?
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o made it easier to plan for the future due to the transparency of the unit price (including training, case management, transport)?
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· For your clients, has the implementation of unit pricing:
o increased the opportunity for client focused/directed activity?
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o increased the understanding/awareness of client choice and portability?
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· Any other comments/observations you would like to make regarding the implementation of unit pricing to Respite services?
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Additional Comments
Please feel free to add any additional comments you have in relation to the outcomes achieved as a result of the implementation of the unit pricing.
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Examples of Evidence for the Project
Below are examples of evidence that your organisation may wish to reference and have available at the scheduled visit with the Project Team.
Please only provide evidence you feel relates to the implementation of unit pricing. For example, any documentation that has been changed or updated as a result of unit pricing? (ie the language used may have changed)
Available / Not
Available / N/A
Annual Reports / ☐ / ☐ / ☐
Current Rosters / ☐ / ☐ / ☐
KPI Reports / ☐ / ☐ / ☐
Personal Plans / ☐ / ☐ / ☐
Policies and Procedures – where relevant and appropriate / ☐ / ☐ / ☐
Quality and Safety Audit / External Accreditation Report / ☐ / ☐ / ☐
Service Information Provided to Consumers
(Such as brochures, newsletter, rights and responsibilities, feedback processes) / ☐ / ☐ / ☐
Staff Training / Records / ☐ / ☐ / ☐
Strategic Plan / ☐ / ☐ / ☐
Questions?
Please contact a member of the Project Team:
Annie Curtis / Area Manager Disability and Community Services South / 6166 1127
Kylie Green / Community Liaison Advisor, Community Partnership Team South / 6166 1127
Steve MacKenzie / Manager, Community Partnership Team North / 6777 1055
Ebony Slade / Project Support Officer (Project Manager) / 6166 1127
Jessie Speight / Consultant, Individual Funding Unit / 6166 1127
Sharon Stewart / Community Liaison Advisor, Community Partnership Team South / 6166 1127
Jenelle Wells / Community Liaison Advisor, Community Partnership Team North West / 6477 7632