Timothy N. Kuhn
356 Colonial Lodge Road
Loysville, PA 17047
717-919-0289—Cell #
www.tkuhn.com
July 24, 2014
To Whom It May Concern:
Having achieved many goals in my career as a public employee and as a student, I am interested in expanding my professional horizons by seeking new challenges. A position with your company appeals to me and I’m interested in becoming a part of the team. My education, past employment, and most recent employment as a Technology Educator as part of Penn State Hershey Medical Group’s Cerner/Connected EMR team make me valuable asset for your team. As a Technology Educator I have created educational materials (pamphlets, manuals, eLearning modules, etc.), training schedules, assisted with EMR GoLive support, and developed and maintained portions of an internal website. I have enclosed my résumé for your review and consideration. Some examples of my work can found on my website www.tkuhn.com which was designed and created by me. In the past, I also created a campaign website for Snyder County Magisterial District Judge, Lori Hackenberg and did some freelance work for her.
My skills in instructional technology, web development, business, manufacturing, communications, SAP, and computers are extensive. My past work experience includes computer support & training, collections, manufacturing (Six Sigma Team, Lear Corporation), customer service, corporate communications, SAP, and website development. My website development experience includes creating websites for clients such as Snyder County Magisterial District Judge Lori Hackenberg and maintaining internal Intranet websites for the PA Department of Revenue and Hershey Medical Group.
I have enjoyed a reputation as a productive employee and have been recognized as a stellar student. I have a Bachelor of Science degree in Corporate Communications (Central Pennsylvania College), Associates of the Arts degree in Business Administration/Marketing (HACC), and a Master of Science degree in Instructional Technology (Bloomsburg University). During the 2009 Commencement Ceremony, Central Pennsylvania College recognized me as “Student of the Year”. I have taken a multimedia course at Harrisburg University as well. I have experience with Office Suite (Word, Excel, Access, FrontPage, PowerPoint, Outlook, etc.), Active Directory Access Permissions, Photoshop, Illustrator, Dreamweaver, InDesign, Quark, Audacity, Articulate, Presenter, Captivate, , Articulate, Lectora, Acrobat, Fireworks, Visio, Dia, GIMP, SnagIt, Jing, Camtasia, HTML, CSS, Flash, LMS systems (Moodle, Angel, Blackboard, etc.), SAP, Facebook, MySpace, LinkedIn, Twitter, and other various social networking sites, software, and programming. I’m also known for my problem solving skills and innovative thinking.
As a team member of your organization, I can provide:
· Efficiency, reliability, and accuracy.
· Innovation and results – the ability to look at challenges as opportunities.
· Knowledge of general office procedures.
· Expertise in computer skills and training.
· Ability to develop and lead a team.
My objective is to establish a time when we can meet to discuss how my skills, professionalism, and enthusiasm will benefit your team. Thank you for your consideration. I look forward to speaking with you at your earliest convenience.
Sincerely,
Timothy N. Kuhn
Timothy N. Kuhn
356 Colonial Lodge Road l Loysville, PA l (717) 919-0289 l www.tkuhn.com
Specializing in Instructional Technology, Communications, Multimedia,Technical Support, & Web Design
l Upcoming Bloomsburg University graduate offering a strong academic background in Instructional Technology combined with excellent internship experience as an Instructional Specialist.
l Consistently recognized for technical troubleshooting skills used to rapidly and cost effectively resolve challenging technical issues.
l Ability to provide innovation and results.
l Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.
Education
BLOOMSBURG UNIVERSITY – Bloomsburg, PA, Degree Completed 12/2011
M.S. in Instructional Technology program - GPA: 3.82/4.0
HARRISBURG UNIVERSITY – Harrisburg, PA, 3 Credit Course Completed 10/2010
Multimedia Productions Course - GPA: 4.0/4.0
CENTRAL PENNSYLVANIA COLLEGE – Summerdale, PA, Degree Completed 6/2009
B.S. in Corporate Communications program - GPA: 3.82/4.0
HARRISBURG AREA COMMUNITY COLLEGE – Harrisburg, PA, Degree Completed 5/1999
A.A in Business Administration/Marketing - GPA: 2.98/4.0
Concurrent Employment with College Studies:
· Management Technician/IT Coordinator - PA Department of Revenue (2007 to Present):
Provide networking/computer and phone support to a staff of 38 employees, and perform Active Directory permissions and maintenance tasks. Earned a reputation as a productive employee capable of providing innovative solutions.
· Manager Assistant - Transit-News (2003 to Present):
Monitored weekly inventory and complied weekly merchandise and supply orders.
· Instructional Technology Specialist Intern - Harrisburg University of Science & Technology (2011 to Present):
Collaborated with a staff instructional designer to design activities related to an alternate reality game (ARG) as part of the Learning and Entertainment Evolution Forum (LEEF). Had a significant role in designing and implementing an HU Classroom in SecondLife, creating a dashboard for measuring technology use across the curriculum at HU, revising a faculty community site and updating a digital project for patient education.
Technology Summary
Systems: / Windows 95 thru Windows 7, Mac OS, Puppy LinuxLanguages: / HTML, Action Script, CSS, Visual Basic
Software: / MS Office (97-2010 Versions), Visio, Adobe Dreamweaver, Adobe Captivate, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Flash, Adobe Fireworks, eCopy, Quark, Articulate, Jing, Audacity, Ning, WordPress, GIMP, SharePoint, SecondLife, Mediasite, Elluminate, etc.
Employment History
Penn State Hershey Medical Center, Medical Group – Hershey, PA
Technology Educator, (2011 to Present)
§ Designed, created and maintained eLearning modules.
§ Provided classroom instructor-led courses.
§ Helped maintain Penn State Hershey Medical Group Intranet website.
§ Created instructional materials.
Pennsylvania Department of Revenue, Office of Chief Counsel – Harrisburg, PA
Management Technician, (2007 to 2011)
§ Designed, created and maintained the Office of Chief Counsel (OCC) Intranet website.
§ Knowledge and understanding of various tax and database systems such as; SAP, ESS, MULTSESS, CITIES, E-Tides, PA-100 Online, Dynamic Site Framework (DSF), Realty Transfer Tax System (RTT), EPAD “Super Screen” System, LawNet, LexisNexis, etc.
§ I maintain a diverse computer background with expertise in a wide variety of software programs and packages such as: Word, Excel, Access, PowerPoint, FrontPage, Flash, Dreamweaver, Presenter, Captivate, InDesign, Illustrator, Acrobat, Quark, WordPerfect, etc.
§ Created and maintained over 100 templates used in the OCC/RAPS (Board of Appeals) database.
§ Provided Excel, PowerPoint, and Outlook training for the Office of Administration (OA)
§ Advocated for a “Link to” feature in the OCC/RAPS database. This improvement saves the department approximately 4 GB of database space and about 200 personnel hours annually.
§ Improved OCC database by advocating for the ability to create folders within OCC assignments. The benefits of this improvement are: (1) better organization, (2) faster screen load times, and (3) additional file storage.
§ Responsible for various time-saving OCC/RAPS database improvements such as the design and incorporation of additional/varied search functions.
§ Analyzed the way employees use the OCC database, so that I could initiate time-saving improvements that standardize the way certain documents/items are stored and moved in the database; thereby, increasing consistency in the way administrative functions are executed in OCC.
§ Conducted training on how to save e-mails in message format (.msg). This training was well received and made the importing of e-mails into OCC/RAPS more efficient, and organized.
§ Provided computer support and technical assistance to OCC’s staff of 38 employees.
§ Prepared, designed, and delivered several “Quick & Easy” training sessions to meet the needs of the OCC attorneys and administrative staff.
Pennsylvania Department of Revenue, Call Center – Harrisburg, PA
TACT (Tax Account Collection Technician), (2003 to 2007)
§ Maintained a working knowledge of all applicable tax statues, and the flow of the tax processing systems, in order to effectively enforce the collection of delinquent tax accounts.
§ Worked independently within established guidelines, policies, and procedures, in order to remain in compliance with the laws, rules, and regulations.
§ Trained to handle various tax matters.
Pennsylvania Department of Revenue, PA Lottery – Harrisburg, PA
Clerk Typist II/Administrative Support, (2002 to 2003)
§ Provided administrative support for Lottery’s Deputy Executive Director, Field Operations Director, and ADA Director.
§ Planned and organized Corporate Account’s Corporate Round Table Seminar.
§ Facilitated event planning for the DLR Seminar in State College, PA.
Reference Available Upon Request