Thomas J. Phillips III
404.357.1999 M Atlanta, GA
770.594.3238 H
PROFILE:
Outside Sales professional and Project Manager who thrives in a fast paced environment. Dedicated to sales quotas and project deadlines. Always striving to exceed client expectations.
Career Highlights:
• Developed a new all in one concept for remodel and interior design projects.
• Qualified and attended the annual Aames Presidents Club Reward Trip in 2004, 2005, 2006.
• Spearheaded and developed sales strategies for Aames in the Southeast Region in 2004 resulting in accelerated product penetration and 127% of projected sales goals.
• Grew net account customer base by 45% from 2004-2006 through employee development, product presentations, and reductions in internal processing time.
• Decreased operational expense 20% at MetLife by streamlining workflow processes, and centralizing operations center.
• Increased sales volume by 200% from 2006-2007 at MetLife by implementing strategic changes in Sales, Marketing, and Operations.
• Increased the business units profitability by 57% at MetLife from 2006-2008.
Experience:
Phillips Design House LLC Atlanta, GA
Sales/ Project Manager 2012- Present
Phillips Design House is an Atlanta based custom design company best known for unique, one of a kind remodel projects, interior design, and custom furniture.
• Bid on custom remodel and interior design projects.
• Negotiated material and service cost.
• Created a multifaceted consultive sales and marketing strategy.
• Developed a small business idea from concept to a market ready services.
• Managed the company P&L.
• Oversaw project and product design.
• Worked hand and hand with clients to achieve deadlines and project goals
Digital Insurance Atlanta, GA
Sales - New Business Development 2010-2012
Digital Insurance is a national employee benefits broker in the small business market. They partner with brokers, agents and financial services companies to expand their small business customer base, and to provide their clients with the price, product and service advantages experienced by large employers.
• Current Health and Life License.
• SalesForce.com, Microsoft CRM
• Telephonic Sales - Marketed the services offered at Digital via the Broker Channel.
• Managed Broker pipeline to ensure meeting monthly contact metrics.
• Represented Digitals Benefit offerings to the broker community, including Medical, Dental, Vision, Disability.
• Lead and trained new members of the sales team .
• Consulted owners of Employee Benefit Brokerages regarding partnership and acquisition opportunities.
MYERS PARK FUNDING Atlanta,GA
Senior Account Executive 2010
Myers Park Funding originates, purchases, and sells home equity mortgages through Wholesale and Retail channels.
• Worked in a consultative capacity with my clients to develop sales strategies and improve product knowledge.
• Top producing Sales Account Executive in Georgia.
• B2B sales, presenting products to business owners/C level executives.
• Managed multi-million dollar sales pipeline.
MetLife Bank (formerly First Horizon) Atlanta, GA
Regional Sales Manager 2006-2009
MetLife is the first insurance company to establish a financial holding company with a nationally chartered bank. Leveraging its unparalleled distribution channels, MetLife entered the retail-banking arena with the launch of MetLife Bank, providing yet another way for consumers to create a personal safety net. MetLife Bank, N.A. is a federally chartered bank offering a wide array of banking products and services.
Sales/Business Unit Management:
• Hands on team leader
• Implemented strategic changes in sales and operational processes resulting in a 200% increase in sales volume.
• 45 direct reports throughout Georgia, Alabama, and Tennessee. This included 22 Sales Executives, 20 Operations staff, and 3 Managers.
• Analyzed and restructured operational functions and process flow management, resulting in improved efficiencies and communications between departments.
• Developed policies and procedures that have been implemented nationwide.
Financial Management:
• Increased business unit profits by 57% year over year.
• P&L management
• Completed all budget planning and preparation.
• Responsible for all expense and cost containment.
• Prepared and presented the Monthly Financial reports to the Regional President.
• Completed comprehensive competitor and market analysis reports on a monthly basis that were used to develop sales strategies.
Aames Home Loan Atlanta, GA
Regional Sales Manager 2003-2006
This group’s principal activities were to originate, purchase, sell and service home equity mortgages through Wholesale and Retail channels. The Group also functioned as an insurance agent and mortgage trustee through its subsidiaries.
Regional Sales Manager:
• Promoted to Regional Sales Manager responsible for recruiting, hiring, and training all Sales Executives in my region.
• Grew account customer base by 45%.
• Individual contributor
• Managed 21 Sales Executives within a multi-state territory including Georgia, Tennessee, South Carolina, and North Carolina.
• Created and implemented policies and procedures within sales and operations, resulting in improved efficiencies and communications.
• Served as liaison between Underwriting and Operations.
Area Sales Manager:
• Promoted to Area Sales Manager responsible for recruiting, hiring, and training 40% of the Sales Executives in the Southeast Region.
• Averaged 127% of monthly sales goal in a start-up environment.
• Managed 8 Sales Executives.
• Developed a start-up sales territory in Georgia, South Carolina, North Carolina, and Tennessee.
• Promoted to Regional Sales Manager in 2005
Account Executive:
• Recruited as Sales Executive to launch Aames Home Loan into the Atlanta market.
• Averaged 139% of monthly sales goal.
• Ranked #1 Rookie in the nation.
• Managed over 100 customer accounts.
• Promoted to Area Sales Manager in 2004
Homeowners Loan Corporation Atlanta, GA
Senior Loan Officer 2002-2003
• Averaged 120% of monthly sales goal.
• Demonstrated ability to handle highly confidential personal and financial information in a sensitive manner.
• Built a strong referral based business.
• Maintained strong professional relationships with investors, title companies, and appraisers.
• Trained new Loan Officers on investor products, software, and state lending laws.
Home Capital Atlanta, GA
Senior Loan Officer 2001-2002
• Averaged 115% of monthly sales goals.
• Trained Senior Loan Officer staff on underwriting software.
• Employed strong organizational skills with attention to detail.
• Maintained strong professional relationships with investors, title companies, and appraisers.
• Demonstrated track record of maximizing customer service opportunities.
Ameriquest Mortgage Atlanta, GA
Loan Officer 2000-2001
• Communicated with banks and loan financiers on a daily basis.
• Monitor loans closely from initiation to closing.
• Provided superior customer service throughout the full cycle of the loan, following up with the client after completion to ensure total satisfaction.
• Developed new business through a strong referral based system.
• Collected relevant financial information from clients to determine relevant risk factors.
Capital Funding Services Albuquerque, NM
Loan Officer and Account Manager 1997-2000
• Responsible for the origination and processing of home loans.
• Presented loan features to clients to ensure product match.
• Developed relationships with Real Estate Agents, CPA’s, and other community leaders to drive business model.
• Evaluated client credit history.
• Developed strong professional relationships with lenders, allowing me to educate my clients on an array of financial products.
Software:
Microsoft Office (Excel, Power Point, Word and Outlook) Apple (OSX, iOS, Pages, Keynote, and Numbers) SalesForce.com, CRM, Goldmine, ACT, Encompass, and Calyx.