Third Call – 2-3 Days Before the 1st Show

  1. Check on their bookings.
  1. Check on attendance for the Grand Opening parties.
  1. Check on potential recruits.
  2. Did they invite them to their Grand Opening parties?
  3. Did they invite them to Recipe Night/ Team Training?
  4. If they have a strong desire to Fast Track, consider a 3-way call at this point.
  1. Build excitement for their first party.

"What are you most excited about for your first party?

Are you concerned about anything specific?

What recipe are you making?

What are three things you learned from observing the show, and the video you watched?”

  1. Teach Three Results from every show.
  • It is imperative that you teach them to ask for bookings and team members or they will not likely get those results from the show.
  • “Every consultant is looking for the same three things from every party they do. We want sales, we want bookings and we want new team members.
  • Everything you saw me do at the party, I did for a reason, because it produces results. You may not have known why, but there was a purpose.
  • To get the results you want, you have to have a plan.
  • For example, If you take the Manual Food Processor out of your bag and set it on the counter, you don’t have to say a word about it. The guests will use it, love it and may decide to buy it. But they aren’t going to say, ‘I love this Manual Food Processor; and I have to have a show to get it! Put me down for a booking! They also won’t say, ‘I love this Manual Food Processor, I just have to join your team! Sign me up right now!’
  • Let’s work on your plan for sales, bookings and recruits for your show and some words to say.”
  1. Connect when the guests walk in.

“It’s important to connect with the guests when they arrive. Introduce yourself and engage them in conversation by asking a question. Some examples are:

  1. What did dinner look like for you last night?
  2. What brought you to the party tonight? Are you looking for something specific or did you just need a night out?
  3. How do you know our host?

This is also a great time to grab their name and email address and add them to the party online to make checkout faster.”

  1. Opening
  2. Thank the host.
  3. “Hi my name is ______and this is my very first party with pampered chef and I am so EXCITED! Well enough about me let's get started!”
  1. Station Cooking
  2. Power Tools Commercial
  3. Pick a recipe reader (team captain)
  4. Ask your host to help you encourage your guests to start cooking.
  1. Shop & Share
  2. Use tickets to get the guests to talk about their favorite products at home and that they used at the show.
  3. Share the Guest Special

“How many of you shop at the $1 store? How many of you shop at the $100 store? It’s whatever store you go into but can’t get out of without spending $100. We all have one. Have you ever left your $100 store and had the cashier say thank you for spending $100, here’s your free gift? Me either! You’re going to be so glad your shopping with Pampered Chef tonight because when you spend (share guest special amount) you can choose (share items) for FREE!”

  1. Booking Commercial
  2. Set a goal to book TWO BOOKINGS from every show.
  3. Share “plans” to secure bookings. Here are some options:
  4. Use the booking slide or catalog to share the host rewards.
  5. Use Theme Shows
  6. Share the “Target” story

“What’s one of your favorite stores to shop? (Target) Think about this for a minute. If you were to get all your girlfriends together and organize a girl’s day out shopping at Target, do you think that Target is going to call you and say, ‘Thank you so much for bringing all your friends in to shop with us! We’re going to give you a shopping spree of $140 in free merchandise. In addition to that, we’re going to let you pick any 4 items out of the store 50% off, these can be the most expensive items in the store.”

  • Share the Kitchen Makeover Story. Use discounted prices when talking about savings on your Power Tools instead of saying 50% off or 60% of. Write the prices on an index card or show outline cards

“If you were doing a complete kitchen makeover using Pampered Chef products, what are the top 1-2 products you would put in your kitchen first? (They will probably mention some of the power tools you showed. Rockcrok, Grill Pan, Knives) When you have a fun “theme show party” you will be able to purchase the Rockcrok Dutch Oven for just $69.50!”(Write the discounted prices for the Power tools that you will be using on notecards.)

  1. Recruiting Commercial
  2. They are not interested in recruiting.

“I understand how you feel and I respect whatever you decide. I just want to share with you that you are going to meet people that need this opportunity. You will not have to train them, that’s my job, all you have to do is get the information out there. I’ll do all the training and you get all the credit and benefits for singing them up.”

“You started pampered chef for a reason and this is filling a need for you? (Like car payment, etc.) Do you think other people might have a need also? So do you feel like you should deny someone the opportunity? Or wouldn’t it be good to offer it and let them decide?”

  1. Teach Ticket Activity – Use the My Story Document you sent to them for them to introduce the Ticket Activity

“There’s a couple of things that people are afraid of when it comes to the ticket activity until they get used to it. One, they’re afraid no one will ask any questions and it becomes the “cricket” activity. Or they’re afraid someone is going to ask them a question and they won’t know the answer. Would you like me to show you a way to do this activity where you don’t have to worry about any of those things and you only had to know the answers to 7 questions?

I’m going to email you a document that has several questions and answers about our business. All you have to do is read through them and then pick 7 that you’d like to use at your party. You can either print these questions on cards and hand them out or on labels and put them on your catalogs.

When it’s time, you say, ‘We’re going to wrap up with a fun activity and another chance for you to win a prize. Each of you has a question that I want you to ask me about our business opportunity. You can only ask me those questions because I’m new and those are the only answers I know.”

  1. Door Prize Slip
  • “Now everyone is going to have a chance to win something! Fill out the drawing slip I’m passing out.
  • Go over each question with them.
  • For bookings: ”Be sure if you are even thinking about having a show of any kind, you check yes or maybe here. I cannot read your minds and our Host tonight gets credit when you schedule a show, so I need to know you are thinking about it in order to give her credit.”
  1. Close
  2. Thank everyone and your host again.
  3. Let them know you can help them total up their order and where you’ll be for checkout.
  1. Checkout Chat – The purpose of the checkout chat is to have a conversation with each guest that leads to inviting guests to join your team or host a party. (Live cooking party, Facebook/Virtual, Catalog, Fundraiser, etc.)
  2. Important to make a connection with each guest. Recall something individual about them from the party or what you learned from them when you greeted them as they arrived.
  3. Here are some conversation starters:
  4. Did you have fun tonight?
  5. What did you enjoy most about the show?
  6. What was your favorite product?
  7. Have you been to another show recently?
  8. Did you enjoy the recipe we made?
  9. Ask about the business first - “Would you enjoy doing parties like this and earning some extra income? Or Would you be interested in learning how to run an online business?”
  10. Ask for a booking with out saying “will you book a show?” (make it personal) “It would be fun to get together with you and your friends! Could we do a party at your house? Or an after work party? Or is there someone you would like to co-host with?”

“Do you think your friends would enjoy one of the theme parties I offered?”

  1. Remember, be sure to have a conversation with each guests to ask about the business and hosting a show (cooking, catalog, facebook, etc.)
  2. If they say “no” to everything, thank them and let them know you would love to work with them if anything ever changes and that you would love referrals.
  3. If they are a maybe, get permission to follow up in a couple of days, weeks, month.
  4. Remember to offer simple choices to get the date booked. Pencil it in and text or call to confirm in a couple of days.
  1. Assign Homework
  2. Fill Out Show Outline Cards
  3. Create a Show Binder
  4. Host Specials
  5. Guest Special
  6. Recruiting Promotion
  7. Theme Shows
  8. Print Ticket Activity Questions and Answers
  9. Buy Tickets/playing cards
  10. Practice Recipe
  11. Watch Love Carpenters Station Style Show Video

Consultant’s Corner > Training & Resources > Cooking Show Training > Love Carpenter’s Cooking Show

  1. Watch Stacy Itzel’s YouTube training for Power Tool word choices

Youtube.com > Stacy Itzel Spring Launch

  1. Set Date and Time for Next Call After the Show
  1. Email
  2. Show Outline Cards
  3. Ticket Activity Q&A
  4. Ticket Activity Catalog Labels

Training prepared by Love Carpenter, Becky Ishee, Stacy Itzel