THE UNIVERSITY OF TEXAS AT ARLINGTON

College of Business

MANA 5312: Management

Section 002, Spring 2009

Business Building Room 255, Monday 7:00PM - 9:50 PM

Dr. David A. Mack Office: 302 Business Building

Phone: 817-272-3085 E-mail:

Web Site: http://management.uta.edu/Mack

Office Hours: Monday 5:30 to 6:30 PM, or By Appointment

Description of course:

The purpose of this course is to examine key topics of interest in the general area of management. Although there are many challenges that any manager faces, often the most critical and demanding ones are those that involve people. Topics will include, but not be limited to: motivation, decision making, organization structure, diversity, leadership, quality, group dynamics, and communication. The intent of the course is that the participant will come away with a deeper understanding of the impact that management has on the individual and on the organization. Readings, discussions, and case studies will be used to explore the subject matter and class preparation and participation are crucial elements to the participant's success.

Course Objectives:

Through discussion and study of the above topics, as well as interaction with the professor and fellow students (both in and out of the classroom) the student will:

·  Develop an understanding and appreciation for the basic elements of management

·  Demonstrate, through classroom participation and performance on required examinations, a grasp of the course material

·  Begin to develop their own philosophy of managing

·  Experience both the advantages and challenges of working in a team-based environment

·  Practice management skills, through the analysis of case studies involving real-world scenarios, that require the creation of solutions to complex management problems in the workplace

Text:

Thomas S. Bateman and Scott A. Snell, Management: Leading and Collaborating in a Competitive World 7th edition (McGraw-Hill Irwin, 2007).

Case Studies:

Harvard Business School Cases (except for the EDS case):

Heskett, “Southwest Airlines – 2002: An Industry Under Siege” (803133)

Everatt, “Intel in China” (99C007)

Gittell and O’Reilly, “Jet Blue Always: Starting from Scratch” (801354)

McAfee and Wagonfeld, “Business Intelligence Software at SYSCO” (604080)

Holland, “The Portman Hotel Company” (489104)

Nicholls and Ellement, “Ellen Moore (A): Living and Working in Korea” (97G029)

Roberts, “Johnsonville Foods” (393046)

Mack and Quick, “EDS: An Inside View of a Corporate Life Cycle Transition”

Van Dissel and Margolis, “Martha McCaskey” (403114)

Polzer, Vargas and Elfenbein, “Henry Tam and the MGI Team” (404068)

The EDS case can be downloaded from my website.

Harvard cases can be purchased at the educational rate from Harvard Business School Publishing. Contact information:

Phone: 1-800-545-7685 or 617-783-7600 (outside U.S. and Canada)

Fax: 617-783-7666 Email:

Web: http://harvardbusinessonline.hbsp.harvard.edu

Mail: Harvard Business School Publishing

60 Harvard Way

Boston, MA 02163

Course grading:

Quizzes – 50%

Class Presentation – 10%

Participation – 10%

Final Case Analysis – 30%

We are going to be covering a large amount of information in a relatively short time frame during this course. The student will have the opportunity to learn from the readings, lecture and, perhaps most importantly, class discussions of the chapters and cases. Therefore on-time attendance is of paramount importance. There will be a series of six quizzes covering both the chapters and the cases that we will discuss in class. The quizzes will account for 50% of your grade and only your best five quiz scores will be counted. Make up quizzes will not be permitted without prior discussion and permission from the instructor, and even then only in extreme cases.

The students will work in groups during the semester. Each group will analyze and present one case study. This presentation will account for 10% of your grade.

A “Final Exam” case will be provided to each group prior to the end of the semester. A formal, written analysis of your group’s case will be submitted following the final night of class. Quality of the analysis, recommendations and appearance (spelling, grammar, etc.) of the paper will be considered for the grade. Each student in the group will receive the same grade for the final case analysis, unless there is evidence that one or more group members did not fully participate. This accounts for 30% of your overall grade.

Group Interaction: The ability to work in groups is an essential part of this course. The class will be divided into small groups, and we will normally have a group discussion/exercise at some time during each week. You will work with the same group throughout the semester. At the end of the course you will be evaluated by your fellow group members on both the quality and quantity of your participation. This evaluation combined with the instructor's evaluation of your class room participation will account for 10% of your final grade.

The class will be a mixture of lecture, discussion, and group activities. It is important that each of you take an active part in the class at each meeting. You are responsible for reading the appropriate chapter(s) of the text as well as preparing the cases prior to the week in which they will be discussed. The following schedule is intended to be a rough estimate of how the class will progress.

Week 1 1-26

Introduction to the course

Team assignments

Chapter 1

Case (to be distributed during class)

Week 2 2-02

Chapters 2 & 3

Southwest Airlines

Week 3 2-09

Chapter 4

Jet Blue

Week 4 2-16

Chapters 6 & 7

Intel in China

Week 5 2-23

Guest Speaker

Lee Thurburn

Week 6 3-2

Chapter 5

Martha McCaskey

Week 7 3-9

Business Week Assignment

Week 8 3-16

Spring Break

Week 9 3-23

Chapter 11 & 12

EDS

Week 10 3-30

Chapters 8 & 9

Johnsonville Foods

Week 11 4-6

Chapters 10 & 15

Ellen Moore

Week 12 4-13

Chapters 13 & 16

Portman Hotel

Week 13 4-20

Chapter 14

Henry Tam and MGI Team

Week 14 4-27

Chapters 17 & 18

Business Intelligence Software at SYSCO

Group Case Project Assignment

Week 15 5-4

Group Case Project work

Week 16 5-11

Final Exam – Case Due


Final Review Week
A period of five class days prior to the first day of final examinations in the long sessions shall be designated as Final Review Week. The purpose of this week is to allow students sufficient time to prepare for final examinations. During this week, there shall be no scheduled activities such as required field trips or performances; and no instructor shall assign any themes, research problems or exercises of similar scope that have a completion date during or following this week unless specified in the class syllabi. During Final Review Week, an instructor shall not give any examinations constituting 10% or more of the final grade, except makeup tests and laboratory examinations. In addition, no instructor shall give any portion of the final examination during Final Review Week.
Americans With Disabilities Act
The University of Texas at Arlington is on record as being committed to both the spirit and letter of federal equal opportunity legislation; reference Public Law 93112 -- The Rehabilitation Act of 1973 as amended. With the passage of new federal legislation entitled Americans With Disabilities Act - (ADA), pursuant to section 504 of The Rehabilitation Act, there is renewed focus on providing this population with the same opportunities enjoyed by all citizens.
As a faculty member, I am required by law to provide "reasonable accommodation" to students with disabilities, so as not to discriminate on the basis of that disability. Student responsibility primarily rests with informing faculty at the beginning of the semester and in providing authorized documentation through designated administrative channels.
Academic Dishonesty
It is the philosophy of The University of Texas at Arlington that academic dishonesty is a completely unacceptable mode of conduct and will not be tolerated in any form. All persons involved in academic dishonesty will be disciplined in accordance with University regulations and procedures. Discipline may include suspension or expulsion from the University.
"Scholastic dishonesty includes but is not limited to cheating, plagiarism, collusion, the submission for credit of any work or materials that are attributable in whole or in part to another person, taking an examination for another person, any act designed to give unfair advantage to a student or the attempt to commit such acts." (Regents’ Rules and Regulations, Part One, Chapter VI, Section 3, Subsection 3.2, Subdivision 3.22)
Student Support Services Available
The University of Texas at Arlington supports a variety of student success programs to help you connect with the University and achieve academic success. These programs include learning assistance, developmental education, advising and mentoring, admission and transition, and federally funded programs. Students requiring assistance academically, personally, or socially should contact the Office of Student Success Programs at 817-272-6107 for more information and appropriate referrals.

For assistance with your library needs in this course, please consult the appropriate subject librarian.