The Raiser’s Edge 7.93.5782 Patch Readme
The patch readme lists the issues resolved in each patch. It’s updated one business day after the patch is released.
Last Updated October 02, 2014
Blackbaud, Inc.
7.93.5782, patch 9
NetSolutions (RE)
BB752061
Error: Event registrations for which no fee was collected have been imported into Raiser's Edge when creating a batch of gifts from NetSolutions
Users may see the following message when creating a batch of gifts from NetDonors or NetEvents:
Error: Event registrations for which no fee was collected have been imported into Raiser's Edge
7.93.5782, patch 8
NetSolutions (RE)
BB704377
Data such as donor email address is on the incorrect constituent's record after correcting NetSolutions autolink
Data is on the incorrect constituent's record after correcting NetSolutions autolink
Email address and 'Requests No Email' are reflected on the autolinked record, even after the link is changed in the NetSolutions download screen.
The Raiser's Edge 7
BB468272
Winword.exe opens and does not close during the Merge process
Winword.exe opens and does not close during the Merge process
BB582992
Error: Runtime error '2147219866 (80040666)': This property is read only.Error: Runtime error '2147418105 (80010007)': Can not call friend function on object which is not an instance of defining classClosing yields:Abnormal termination of SuperGrid70Ex: 1 Interface reference(s) were not removed. when using the 'Go To' arrow to open a relationship's constituent record for the first time
Error: Runtime error '2147219866 (80040666)': This property is read only.
Error: Runtime error '2147418105 (80010007)': Can not call friend function on object which is not an instance of defining class
Closing yields:
Abnormal termination of SuperGrid70Ex: 1 Interface reference(s) were not removed.
BB743223
Secondary Address Information not appearing above or below the Delivery Address Line
Within the Address Format tab for the AddressFinder Update Data wizard, the only Address Lines format that works is 'Delivery Address Line and secondary address information on the same line. The other two options ( Secondary address information on the line immediately above the Delivery Address Line/ Secondary address information on the line immediately below the Delivery Address line) do not change the format, and appear with all info on the same line.
BB747450
Incorrect claim amount included in Submit Gift Aid Claim to HMRC when claim includes refunds (UK only)
Claim amount wrong on Submit Gift Aid Claim to HMRC grid when refunds included in claim.
BB748625
Gift attribute description linked to a State table is showing table value ID of backend
Gift Attribute with data type of Table, linking to existing State table is showing backend table value ID
BB749159
Submit Gift Aid Claim takes hours to open and contains a large number of donations in The Raiser's Edge (UK)
When going into Admin > Submit Claim to HMRC, it takes around 3 hours for the window to open. When opened, there is one particular tax claim that has more gifts than the total amount of gifts in the database. When querying on this tax claim, the amount of donations do not match up with the submission grid.
BB749605
Query operator 'Does Not Begin With' omits blank values in query results
When using the query operator 'Does Not Begin With' on fields with text values, blank results are omitted.
BB750482
Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]String or binary data would be truncated. Native error: 8152 [Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated. Native error: 3621
The error, Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]String or binary data would be truncated. Native error: 8152 [Microsoft][ODBC SQL Server Driver][SQL Server]The statement has been terminated. Native error: 3621, displays when running a Reminder in Mail. This only occurs when running a 3 or 5 column reminder type.
BB750724
Error: General ODBC Error: [Oracle][ODBC][Ora]ORA00904: "GENERAL_INFORMATION"."BBPS_CCU_ENDPOINT": invalid identifier
After applying patch 7 of The Raiser's Edge 7.93 to the Oracle version of Raiser's Edge, when logging in users will receive the following error:
Runtime error '2147211486 (80042722)':
General ODBC Error: [Oracle][ODBC][Ora]ORA00904: 'GENERAL_INFORMATION'.'BBPS_CCU_ENDPOINT': invalid identifier
7.93.5782, patch 7
The Raiser's Edge 7
BB733559
No prompt to add solicitor to record in gift batch
When adding a solicitor in batch that is not an existing relationship with the constituent, a user will receive the prompt:
'One or more of the solicitors you have entered on this gift do not exist on the constituent's record as assigned solicitors. Would you like to add those solicitors to the constituent's record as assigned solicitors now?'
The prompt will not appear if the user initially leaves the solicitor column blank and then goes back and adds it later.
7.93.5782, patch 6
The Raiser's Edge 7
BB746039
Online Gift Aid Claim Submission missing donations (UK Only)
Online Gift Aid Claim missing donations
Online Gift Aid Claim money paid out less than expected
HMRC receives less donations for Online Gift Aid Claim than shows in Submit Gift to HMRC submission grid
7.93.5782, patch 5
The Raiser's Edge 7
BB148766
Error: GL entry requires project distribution when entering the GL Distribution
Error: GL entry requires project distribution.
BB419234
Error: Error in Main Page Load 'C:\Program Files\Blackbaud\The Raisers Edge 7\AXDocs\tabcodeTables.vbd' Error number : 5 Error description : 'Invalid procedure call or argument' when accessing Tables
Error: Error in Main Page Load 'C:\Program Files\Blackbaud\The Raisers Edge 7\AXDocs\tabcodeTables.vbd' Error number : 5 Error description : 'Invalid procedure call or argument'
BB442718
Error: Another user is processing receipts at this time. Only one user may generate receipts at a time. when running receipts from a constituent record
Error: Another user is processing receipts at this time. Only one user may generate receipts at a time.
BB744565
Error: Automation error when merging receipts with a stack and custom data file in Hosting
When hosting users merge their custom data file receipts using a receipt stack this automation error occurs when sending to word merge wizard or merging records to the receipt file. This will occur for anyone using receipt stacks along with a custom data file. This impacts Canadian clients who are hosted.
BB744581
Query operator Does Not Contain omits blank values in query results in RE 7.93
When using the query operator Does Not Contain on fields with text values, blank results are omitted in <em>The Raiser's Edge</em> 7.93, whereas they were included in results using same query criteria in <em>The Raiser's Edge </em>7.92.
BB746406
Advance Notices are not available when running donor acknowledgement letters when SEPA enabled (Europe only)
Advance Notice option is missing when SEPA is enabled
BB747425
Giving Score results are returned with incorrect descriptions on the ratings
When Giving Score results are returned, the Descriptions (1, 2, 3, 4) on the Ratings themselves are incorrect. VIP's show with a description of 2, Fans show with 2's, and Long Shots show with 1's. When actually opening up the Rating record on the Prospect tab or Ratings tab, the description is blank where it should show a number and cannot be edited See <a href="index?page=content&id=BB718984">BB718984 </a>for the correct ratings with their descriptions.
BB748188
The Giving Score screening returns Constituents with No Score and returns no Acquaintances
<div<span style="fontsize: 9pt">After a user returns a Giving Score screening, he or she may experience an unexpected majority of constituents receive No Score. This issue is also paired with 0 results in the Acquaintance category. It may appear that the results only cover a portion of your database. </span</div>
<div style="margin: 0in 0in 10pt"<span style="lineheight: 115%; fontsize: 9pt">
<span new="">See </span<a href="index?page=content&id=BB747425 "<font color="#0000ff">BB747425</font> </a>if Giving Score results are returned with incorrect descrip
7.93.5782, patch 4
The Raiser's Edge 7
BB708401
Error: Object does not support this property or method when exporting
This error message appears when trying to export specific information about a group of solicitors in The Raiser's Edge. When running this export with the Reports To field included from Solicitor Goals, the error message appears.
BB744336
Error: General ODBC Error: [Microsoft][ODBC SQL Server Driver][SQL Server]ORDER BY items must appear in the select list if SELECT DISTINCT is specified. Native error:145 when using a query that is based on another query or when merging queries
In a query, users have the ability to include the results of another query through Query Options. Users have found that when query is being used and the 'Select from query' option is enabled and populated, this error will occur. Therefore, it has been documented in Global Change & Delete, Export, Mail, Reports, Query Lists, and merging queries. This error can also occur if you create a query from an import or report, and then add additional criteria fields to that query after.
BB744428
Error: Undefined RE Error when selecting Selected record is NOT a duplicate during duplicate check on save
When attempting to add a new record a user may sometimes receive the following error: Undefined RE Error. Generally this error will pop up when selecting the option Selected record is NOT a duplicate during a duplicate check on save. The record will save after selecting OK to the error message.
Users have also noticed that after the new record has been saved there is no Constituent ID associated with the new record. The blank Constituent ID field can be found via Query and then a manual Constituent ID can be assigned.
BB744485
The headings in exported file are incorrect when using the Column Headings option in Export
Incorrect headings when using Column Headings in Export
BB744596
Unable to rename export column headers in The Raiser's Edge 7.93
When exporting a onetomany field or a summary field in an export, renaming one of the column headers changes the column headers for all corresponding fields.
For example, when exporting Phone information multiple times and renaming the first column header to Home all other Phone fields are changed to Home, Home_1, Home_2, etc.
BB745871
Is Internet Explorer 11 compatible with The Raiser's Edge?
Is Internet Explorer 11 compatible with The Raiser's Edge 7.93?
BB746281
Incorrect amount included in Submit Gift Aid Claim to HMRC when claim includes split gifts (UK only)
Total gift amount submitted when submitting claim to HMRC rather than only the portion that is eligible for tax claim
7.93.5782, patch 3
The Raiser's Edge 7
BB746106
Invalid formatting on SEPA XML file
InitgPty Tag contains org name rather than OIN
Creditor Scheme ID field needs to be presented at a transactional level.
BB746675
Unable to add two Banks with same BIC (Bank Identifier Code) number
Unable to add two Banks with same BIC number
Error when adding bank with same BIC number as existing bank
The BIC must be unique. This BIC already exists on another bank record
BB746690
Debtor Bank Account Name missing from SEPA PAIN.008 Transmission File (Europe Only)
Debtor Bank Account Name missing from PAIN.008 Transmission File
SEPA PAIN.008 Transmission File doesn't give Debtor Bank Account Name
PAIN.008 Transmission file doesn't include Bank Account Name
BB746733
SEPA Transmission File is using incorrect schema (UK)
The SEPA EFT transmission file that is generated in batch should be using Schema 2.7 which came into effect in November 2013. The Raiser's Edge seems to be outputting an older schema version.
7.93.5782, patch 2
The Raiser's Edge 7
BB408230
Exporting the Phones grid truncates the last row
When exporting phone numbers, users notice the last row is truncated. This happens for the Phones grid when the user does not have rights to edit address and phone information.
BB743315
Performance issues when opening Submit Gift Aid claim to HMRC window
The Raiser's Edge hangs when opening the Submit Gift Aid Claim to HMRC option
Performance issue when selecting the Submit Gift Aid Claim to HMRC
The Raiser's Edge freezes when selecting to view Submitted Gift Aid claims
Submitted claims do not load
Unable to view submitted claims
BB744304
Legend does not apply in the Participant tab of Event module
In The Raiser's Edge, we can use color legends for different record types, including event participants. Users notice that the color legend does not apply to Participant records. When the user right clicks in the Participation tab on an Event record, and sets settings for the Legend, it does not apply to the records.
BB747715
Some participants missing when viewing All in the Participants tab of an Event record
When viewing participants in the Participants tab of an Event record, some or all participants are missing when selecting All.
The missing participants appear when selecting the subcategories of Registrants, Guests, or Sponsors.
The missing participants are originally ;created in the Participants tab after selecting Registrants, Guests, or Sponsors and clicking New Registrant/New Guest/New Sponsor.
The missing participants populate in All; after using Find to open a participant record. For example:
<ol>
<li>Open Event record</li>
<li>Select Participan
7.93.5782, patch 1
The Raiser's Edge 7
BB744548
Error: Class does not support Automation or does not support expected interface when exporting
RELibUI7
Runtime error '440':
Automation error
The Raiser's Edge
Automation error
BB744564
Error: Out of Memory when exporting large amounts of The Raiser's Edge in 7.93
When exporting large amounts of records in The Raiser's Edge, users may experience the following errors:
Out of Memory
Runtime error '0'
Runtime error '440': Automation error
Automation error
Runtime error '2147418105 (80010007)':
RE7 Has stopped working.