The Purpose of this document:
To answer some common questions and assist users in setting up Outlook with their new Gmail accounts
Please note, before any of these items can be set up, you must log on to your account at school first, When you log on you should be prompted to change your password. If you were not prompted to change your password please visit us in the IT office so we may verify who you are and reset your account for you.
We apologize for the inconvenience of having to come to us, but it is a security issue to reset a user’s password from just a phone call. We do not want to reset John Doe’s password for Mr. Hacker, Mr. Hacker would then have access to all of John Doe’s work/information.
This is an important step, when you enter your new password it will sync the password to your google account. You will then be able to set up email and have access to all the G Suite Applications.
Before we begin the process of setting up your G Suite email account I would like to answer some common questions, if you have no questions, continue to Page 2.
Will I still have the same email account (or email address)?
Yes, we are just using a new service for our emails. My email account currently is managed by Microsoft, we moved all the accounts, my email is still but now managed by Google.
Can I still use office 2013 or office 2016?
Yes, you will have to log in to the google email servers, the instructions will be provided below. However, Outlook web access will no longer be available, web access will be through google now, if you are an expert and do not need further instructions from here, go ahead and use the link provide:
Mail.google.com/a/sayresd.org
Does this mean I have to use google chrome?
No, please use which ever browser you like the best (internet explorer, firefox, safari and etc). Do note chrome would be the best working browser since all applications go through google.
Can I use apps on my phone now to access my school email?
Yes, email will no longer be restricted to just using a web browser to access your emails outside of the school.
Setting up the outlook client
First we will need to download and install the G Suite Sync. Please click the following link:
When the page opens click the “Download G Suite Sync”
Please ensure outlook is closed.
Once the file is downloaded, you will need to run it.
When it is finished a pop up will appear, please enter your email account:
Please click on your account and ensure everything is selected, it may prompt you for your password.
Click allow for everything.
Check the box to “Import data from existing profile”
It will begin to import your information. Please note- the more emails you have the longer the process.
Once the Migration has started you can open outlook, it will ask you to choose a profile, select the G Suite profile. You can also set it to your default by click options and checking the Set as default profile.
When the migration has completed you will see this pop up:
Click ok.
Outlook setup is complete!