THE MANAGEMENT SURVEY

Rate the management skills of the person you are assessing using the following scale. Each statement MUST have a score assigned to it.

5 = Consistently

4 = Often

3 = Occasionally

2 = Infrequently

1 = Rarely or Never

____ÊÊ1.ÊGives praise to employees and coworkers when they deserve it.

____ÊÊ2.ÊUses informal memos and notes to get information out quickly.

____ÊÊ3.ÊIs willing to take a risk to try something different.

____ÊÊ4.ÊConsiders the future of the organization when making decisions.

____ÊÊ5.ÊTakes the time to give helpful advice to an employee on a new assignment.

____ÊÊ6.ÊLets employees know what areas of decisions they may make themselves.

____ÊÊ7.ÊLooks directly at people when being talked to.

____ÊÊ8.ÊRefuses to cover up mistakes to save face.

____ÊÊ9.ÊStays with a project until it is done well.

____Ê10.ÊCalls colleagues to obtain their expertise.

____Ê11.ÊGives new assignments as a reward for good work.

____Ê12.ÊCirculates relevant documents to employees who might benefit from the information.

____Ê13.ÊRealizes that others have different ideas, and that those ideas should be evaluated fairly.

____Ê14.ÊSees how work done today affects work that may be required tomorrow.

____Ê15.ÊAdvises more than directs.

____Ê16.ÊRespects the decisions that teams make about how they will perform their work.

____Ê17.ÊInvites input from all affected persons before making a decision.

____Ê18.ÊAdmits own mistakes and the mistakes of the department.

____Ê19.ÊIs willing to give extra time to help others complete a task.

____Ê20.ÊInvolves representatives of other groups in planning work.

____Ê21.ÊExpresses pleasure when work is well done.

____Ê22.ÊStops by employeeÕs workstation to discuss the progress of work.

____Ê23.ÊRecognizes and rewards creativity.

____Ê24.ÊPlans for the future of the department.

____Ê25.ÊGives positive feedback to individuals and groups.

____Ê26.ÊSupports skill development activities for employees.

____Ê27.ÊDoes not interrupt others when they are speaking.

____Ê28.ÊCan be trusted with a confidence.

____Ê29.ÊSpeaks positively about the organization.

____Ê30.ÊInvites people with different views to develop solutions to problems.

____Ê31.ÊRecognizes accomplishment soon after it has been achieved.

____Ê32.ÊWrites and speaks clearly so that what is meant is also what is understood.

____Ê33.ÊDemonstrates a willingness to change.

____Ê34.ÊMakes all department goals and expectations known to employees.

____Ê35.ÊHelps individuals and groups identify options they could pursue.

____Ê36.ÊHelps resolve conflict constructively and fairly.

____Ê37.ÊHas an Òopen-door policyÓ so employees know they can enter when they need to and speak freely with no fear of reprisal.

____Ê38.ÊExpects that all employees will be honest and ethical; sets an example.

____Ê39.ÊRebounds in a positive manner when there is a setback in work.

____Ê40.ÊConsiders how decisions made could affect other work groups.

SCORING THE MANAGEMENT SURVEY

Directions: Transfer your self-assessment scores from each survey question into the categories below. Total the scores for each category in the space provided.

MotivatingCommunicatingCreating

Ê1.______Ê2.______Ê3.______

11.______12.______13.______

21.______22.______23.______

31.______32.______33.______

Total:Total:Total:

VisioningCoaching/MentoringTeam Building

Ê4.______Ê5.______Ê6.______

14.______15.______16.______

24.______25.______26.______

34.______35.______36.______

Total:Total:Total:

ListeningTrust BuildingCommitting

Ê7.______Ê8.______Ê9.______

17.______18.______19.______

27.______28.______29.______

37.______38.______39.______

Total:Total:Total:

Collaborating

10.______

20.______

30.______

40.______

Total:

Directions: Transfer the scores from your outside rater to each survey question into the categories below. Total the scores for each category in the space provided.

MotivatingCommunicatingCreating

Ê1.______Ê2.______Ê3.______

11.______12.______13.______

21.______22.______23.______

31.______32.______33.______

Total:Total:Total:

VisioningCoaching/MentoringTeam Building

Ê4.______Ê5.______Ê6.______

14.______15.______16.______

24.______25.______26.______

34.______35.______36.______

Total:Total:Total:

ListeningTrust BuildingCommitting

Ê7.______Ê8.______Ê9.______

17.______18.______19.______

27.______28.______29.______

37.______38.______39.______

Total:Total:Total:

Collaborating

10.______

20.______

30.______

40.______

Total:

Enter your self-assessment total for each management skill, as well as the scores from your manager.

YourPerception

ÊÊÊManagementYourManagerÕsDifference

ÊÊÊÊÊÊ SkillsScoresScores(>2)

Motivating______

Communicating______

Creating______

Visioning______

Coaching/Mentoring______

Team Building______

Listening______

Trust Building______

Committing______

Collaborating______