JOB DESCRIPTION

Post: Director of Training

Reporting to: The Chief Executive

Hours:37.5 hours per week

Salary:£40,000 - £45,000 per annum

Base:Child Bereavement UK office, Saunderton, Bucks

Role Summary

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying or when a child is facing bereavement. Every year we train around 7,000 professionals, helping them to better understand and meet the needs of grieving families

As a member of the senior management team reporting to the Chief Executive, the Director of Training leads on the strategic development of all training and consultancy activity to ensure that Child Bereavement UK continues to be the leading provider of bereavement training across the country. Directly managing 4 senior team members, and having overall responsibility for the motivation and management of a team of 6 training administrators, the role has a strong emphasis on relationship building, developing new business and strategic partnerships, broadening the reach of CBUK training nationwide whilst maintaining the reputation and quality of the services offered.

The ethos of CBUK Training

  • To provide high quality training, through a variety of methods, that is based on learning from bereaved families, helping professionals to better understand their needs
  • To provide training that is current in terms of content and accessible on all levels to both individuals and organisations
  • To develop strategic partnerships with professional bodies and other organisations to ensure bereavement is considered and included
  • To provide an opportunity for professionals to come together in a supportive environment to gain new information, skills and learn from each other

Key working relationships

Chief Executive

Director of Bereavement Services

Training Development Facilitator

Policy & Research Coordinator

Nationals Schools Development Lead

Training Team Leader

Key responsibilities

  • To ensure the efficiency and effectiveness of CBUK’s training services, with responsibility for the overall strategic direction and management of the training department
  • To directly manage 4 senior members of the team, take overall responsibility for the motivation and management of a team of 6 administrators and ensure all facilitators who deliver CBNUK training on a national basis are properly engaged with the charity
  • To uphold the ethos of CBUK training, and ensure its quality and currency is maintained through robust systems of capturing learning from families, facilitator recruitment and management, training evaluation and accreditation
  • To assist the Chief Executive in identifying new opportunities, markets and strategic partnerships in order to maximise the reach of CBUK training
  • To facilitate the expansion of training activity to new audiences, including through e-learning, and to areas where new CBUK Bereavement Services are being established
  • To produce the annual financial forecast for training, in line with the overall strategic plan, and quarterly reports for the Board of Trustees
  • To ensure the training marketing plan, including ecommerce and digital marketing, is fit for purpose and regularly reviewed and monitored in order to attain forecasted targets
  • To maximise efficiencies and the financial contribution made by training to the overall budget
  • To liaise with the CBUK Head of Trusts and Grants to maximise the potential for sourcing funding for training and effective reporting to grant funders
  • To work closely with the Director of Bereavement Services, to ensure that all training is based on learning from bereaved families.
  • To maintain relationships with existing partners, clients and corporate supporters, and build new sources of support for training activity.
  • To maintain a broad level of knowledge across all CBUK activity, and to represent CBUK at external events and through membership of professional associations and networking groups as appropriate

GENERAL TERMS AND CONDITIONS

Equal Opportunity

All employees must comply with CBC’s Equal Opportunity Policy and must not discriminate on the grounds of race, colour, nationality, ethnic or national grounds, sex, marital status, disability or any other grounds which cannot be shown to be justifiable.

Health and Safety

All employees are subject to the requirements of the Health & Safety at Work Act. The post holder is required to ensure that his/her work methods do not endanger themselves or others.

Data Protection/Confidentiality

All employees are subject to the requirements of the Data Protection Act 1998 and must maintain strict confidentiality in respect of client and staff records and information.

Variation

This job profile is not intended to be a complete list of duties and responsibilities but as a guide for information and may be reviewed in the light of evolving needs and as part of an individual’s personal development plan. Any changes will be made following discussion with the post holder.

PERSON SPECIFICATION

REQUIREMENTS / ESSENTIAL / DESIRABLE
EDUCATION,
TRAINING AND
DEVELOPMENT /
  • Degree level or equivalent
  • Evidence of other continuing professional development
/
  • A professional qualification in business management

KNOWLEDGE/
EXPERIENCE /
  • Management experience in private, public or voluntary sector setting
  • Ability to develop strategies for successful business development and income generation
  • Experience of leading and managing teams, with a track record of delivering projects/targets on time and within budget
  • Project management experience and knowledge including experience of event management
  • Experience of developing new business and partnerships
  • Experience of producing financial forecasts and reports
  • Good knowledge of effective IT administration systems
  • Ability to contribute to the senior management team, board and other committees
/
  • Knowledge and experience of the statutory and voluntary sector
  • Knowledge and experience of the voluntary sector
  • Knowledge of and understanding of the bereavement sector
  • Knowledge and experience of digital training
  • Experience of sourcing external funding for specific training projects
  • Knowledge and experience of Raisers Edge database

SKILLS AND
ABILITIES /
  • Excellent communication skills both written and verbal
  • Strategic thinking with an ability to articulate a clear vision
  • Ability to build and maintain effective working relationships with a wide variety of people
  • Ability to manage people effectively
  • Ability to take a problem solving approach to tasks and develop well thought through, valid and financially sound solutions
  • Good financial acumen and budgeting skills
  • Ability to draw upon inter-personal skills to build effective partnerships
  • Excellent negotiating skills
  • Ability to prioritise conflicting demands and thrive under pressure
  • Ability to use computer systems, including Word processing skills to produce tables, spreadsheets and statistical returns

PERSONAL
QUALITIES /
  • A proactive and resilient approach to work, willing to meet challenges and work on own initiative to resolve problems
  • Highly motivated and able to motivate others
  • Commitment to the charity’s work and values
  • Reliable, honest, trustworthy, discrete and capable of handling confidential information and maintaining confidentiality
  • Strong interpersonal skills with natural relationship-building abilities
  • Ability to relate to individuals at all levels
  • Flexible and adaptable to changing priorities
  • Energy, vigour and perseverance

OTHER
REQUIREMENTS /
  • Current valid UK driving licence with car available for work purposes
  • Ability to travel across the country
  • Flexible to work evenings and weekends as required

November 2015