Table 5 Multivariate analysis by relevant variables.

Variables / Patient satisfaction questionnaire domains
Information / Human Care / Comfort / Visiting / Intimacy / Cleanliness
β Coef. / P value / β Coef. / P value / β Coef. / P value / β Coef. / P value / β Coef. / P value / β Coef. / P value
R2 / 0.063 / 0.062 / 0.084 / 0.028 / 0.039 / 0.034
Age (years)
<=50 / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / -----
51-65 / 7.10 / <0.001 / 6.35 / <0.001 / 6.30 / <0.001 / 2.52 / 0.08 / 3.95 / <0.05 / 3.21 / <0.05
>65 / 7.66 / <0.001 / 8.18 / <0.001 / 11.65 / <0.001 / 4.07 / <0.01 / 3.54 / 0.06 / 4.99 / <0.001
Gender
Men vs. women / -1.19 / 0.23 / -0.58 / 0.58 / 1.91 / <0.05 / 2.01 / <0.05 / 3.44 / <0.01 / 1.34 / 0.14
Education level
No studies/primary / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / -----
Secondary/university / -1.67 / 0.15 / -1.13 / 0.37 / -1.90 / 0.08 / -2.85 / <0.05 / -2.87 / <0.05 / -2.31 / <0.05
Marital status
Single/divorced / -2.85 / <0.05 / -0.96 / 0.53 / 3.95 / <0.01 / 3.38 / <0.05 / -1.64 / 0.35 / 4.37 / <0.001
Widowed / -0.67 / 0.64 / -1.37 / 0.37 / 0.003 / 0.99 / -0.75 / 0.60 / 0.48 / 0.78 / 1.25 / 0.34
Married/cohabitating / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / -----
Length of hospital stay (days)
<4 / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / -----
4-7 / -0.77 / 0.53 / -0.42 / 0.75 / -1.56 / 0.16 / -3.42 / <0.01 / 0.88 / 0.57 / -2.81 / <0.05
>7 / -0.27 / 0.82 / -1.22 / 0.36 / -2.33 / <0.05 / -5.50 / <0.001 / -0.35 / 0.82 / -3.82 / <0.001
Previous admissions
0 / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / -----
1-4 / -1.53 / 0.22 / -2.78 / <0.05 / -2.40 / <0.05 / -1.35 / 0.28 / 0.21 / 0.89 / -2.60 / <0.05
>4 / -3.3 / <0.05 / -6.72 / <0.001 / -5.16 / <0.001 / -2.92 / <0.05 / 0.10 / 0.96 / -4.41 / <0.01
Response to mailing
1st mailing / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / ----- / -----
2nd mailing / -2.35 / <0.05 / -3.10 / <0.01 / -1.32 / 0.19 / -0.03 / 0.98 / -1.57 / 0.25 / -0.08 / 0.93
3rd mailing / -4.34 / <0.001 / -6.66 / <0.001 / -5.39 / <0.001 / 1.06 / 0.38 / -4.10 / <0.01 / -1.75 / 0.12
Responded to questionnaire
With help vs. alone / -7.37 / <0.001 / -6.31 / <0.001 / -4.45 / <0.001 / 0.02 / 0.98 / -5.57 / <0.001 / -2.20 / <0.05

β Coef.: Beta coefficient from the lineal general model, after adjustment by all relevant variables. Positive values indicate more satisfaction on that domain for that category; negative values indicate less satisfaction compared with the reference category, which is blank or indicated as “versus”.