Supported Employee Co-Ordinator

Supported Employee Co-ordinator

BUSINESS UNIT: Catering Services

CLASSIFICATION: VSO 2

ORGANISATIONAL ENVIRONMENT:

As the State’s largest provider of disability services, Minda is stimulating growth and development opportunities for more than 420 people in supported employment; creating pathways for over 350 young people through various day options; supporting countless South Australian families through respite services; and providing accommodation for over 545 people, with almost 300 of those living in the community.

At Minda, we believe we are passionate, respectful, accountable, innovative, successful and ethical, and these core values are central to our delivery of Person Centred Thinking, in line with the United Nations Convention on the Rights of Persons with Disabilities. This individualised approach means that we are able to create an environment where people with intellectual disability live enriched lives of their choosing.

SERVICE DELIVERY OBJECTIVE:

Catering Services at Minda provides a Catering service to accommodated Individuals at Minda’s Brighton site, including Day Placements and Services offered by Minda. Catering Services also provides a catering services to external Agencies

JOB ROLE AND OBJECTIVE:

The role of the Supported Employee Coordinator is to provide support and assistance to supported employees, coordinate, complete and maintain all documentation and supported employee files to the standard required to comply with funding requirements.

The Supported Employee Co-ordinator is also responsible for the provision of training to supported employees and to assist where necessary with all tasks related to the operation of Catering Services.

KEY RESULT AREAS (KRA):

The KRAs of the role include, but are not limited to:

Service Delivery:

·  Provide site induction and orientation into Catering Services for new supported employees

·  Coordinate training for supported employees in catering operations

·  Contribute to the deliver of training to supported employees

·  Contribute to the efficient performance of all tasks related to the operation of Catering Services

Administration

·  Complete and maintain per individual requirements, all documentation, including employee files and training records, required by the DSS contract and DESQA standards

Teamwork / Working Relationships:

·  Continue to promote safe systems of work to reduce lost time frequency

·  Monitor and report any feedback to line manager for Minda reporting purposes

·  Assist with coordination of training through the Head Chef and Cooks to be implemented by kitchen assistants who inturn complete records relating to supported employees ensuring that expected standards are maintained

People Leadership

·  Ensure the consistent implementation of service delivery outcomes to direct report

·  Take responsibility for one’s own and/or one’s team’s performance by setting clear goals and expectations, tracking progress against goals and ensuring feedback and addressing performance problems and issues promptly.

·  Coordinate team members in routine daily care of supported employees.

·  Coordinate duties and prioritise activities for team members to ensure all daily activities are completed efficiently and effectively

·  Ensure the effective communication within the team is maintained at all times and address any conflicts in a timely and effective manner.

STANDARD JOB REQUIREMENTS:

All employees must:

·  Conduct their duties in accordance with Minda’s Purpose, Vision and Values Statements.

·  Contribute to the Goals of the organisation as identified by Minda’s Strategic Plan.

·  Comply with Minda’s conditions of employment, specifically the Code of Conduct, Confidentiality Agreement, Bullying and Harassment and other generally applicable policies and procedures.

·  Complete and keep up-to-date Essential Training requirements within the appropriate timeframes.

·  Adhere to the legislative requirements of the role, including but not limited to the WHS Act, Equal Opportunity Act and Anti-Discrimination Act.

·  Comply with all quality systems and risk management policies, procedures and processes.

·  Be physically and mentally capable and present themselves in a fit state to conduct their duties.

·  Actively participate in performance reviews, performance development or performance improvement and training as required.

·  Undergo a satisfactory police record history check on a regular basis as required.

·  Be willing to work reasonable overtime to meet specific requirements on occasion.

·  Be willing to attend training and development programs as directed.

WORKPLACE HEALTH, SAFETY & WELFARE:

All employees must:

·  Adhere to policies and procedures and follow all reasonable instruction.

·  Attend required training.

·  Participate in safety risk assessments with supervising manager.

·  Participate and assists in safety related investigations.

·  Participate and / or assist with safety auditing.

·  Actively support, report and contribute to hazard identification and the reduction of risks to health & safety.

·  Report all hazards, incidents and near misses within appropriate timeframes.

·  Protect own safety at work and avoid adversely affecting the health and safety of others through an act or omission at work.

·  Use equipment supplied.

QUALITY & RISK MANAGEMENT:

All employees must:

·  Adhere to policies and procedures and follow all reasonable instruction.

·  Attend all required training.

·  Contribute to continuous improvement initiatives as required.

·  Participate in quality audits where required.

·  Participate in risk management activities where required.

REPORTING RELATIONSHIPS:

This position reports to: Manager, Catering Services

DECISION MAKING:

As per delegation of authority document.

EXPERIENCE, KNOWLEDGE, SKILLS AND ATTITUDE:

Demonstrable Skills and Competencies

·  Understanding of people with an intellectual disability, including experience in supporting and people with an intellectual disability.

·  Ability to co-ordinate and manage people effectively to achieve goals

·  Sound time management skills

·  Ability to deliver results both independently and as part of a team

·  Computer literacy and sound report writing skills.

·  An understanding of the Occupational Health and Safety Act of 1986

·  An understanding of HACCP principles or HACCP training will be highly regarded

QUALIFICATIONS:

Essential:

·  Certificate III in Disability or a relevant related qualification

·  Department of Community and Social Inclusion (DCSI) Clearance Certificate

·  South Australian Drivers Licence

Desirable:

·  Knowledge of HACCP or HACCP training

·  A Senior First Aid Certificate

Note: This Position Description represents the job as it is today, however Minda Incorporated reserves the right to make changes to the position as required.

APPROVAL OF POSITION DESCRIPTION:

Approved by:

______Date: ___/___/20___

Chief Executive Officer (signature)

I have read, understand and agree to perform the duties set out in this position description:

______

Name (please print) Signature

Date: ___/___/20___

This form is to be sent to Human Resources for record management

Note: This position description represents the job as it is today, however, Minda Incorporated reserves the right to make changes to the position as required.

Last updated: 06/10/2015

APPROVAL OF POSITION DESCRIPTION

Position Title: Supported Employee Co-ordinator
Approval by:
______
Signature:
Date: _____ / _____ / _____
Acknowledgement by employee:
Name (please print):
______/ Signature:
______
Date: _____ / _____ / _____

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