Policy/Procedure Continuation Sheet: Page 2

Subject: SDS Health Unit Coordinator / Certified Nurses Aide (HUC/CNA) - Job Description

Department: Surgical Services

Administrator

Date Effective: 11/16/15

Director

Review Date and By:

Department Head

Developed by: SDS/PACU Manager

Chairman

SUBJECT: SDS Health Unit Coordinator / Certified Nurses Aide - Job Description

POSITION SUMMARY:

Performs nursing care services under the direction and supervision of a licensed nurse. Complements the licensed nurse in the performance of nursing functions, but may not substitute for the licensed nurse. Will provide coordination of unit communications, and performs clerical support for the department.

ESSENTIAL FUNCTIONS:

·  Performs general clerical duties with attention to detail while maintaining accuracy in work.

·  Answers telephone, takes messages, routes calls in a professional manner

·  Communicates, coordinates and collaborates within department and with other hospital departments in a professional manner

·  Proficiently uses hospital software programs

·  Schedules patients for pre-operative assessments

·  Prepares surgical patient charts, chart packets and folders

·  Routes charts to Health Information after scanning appropriate documents to the EMR

·  Demonstrates compliance with hospital safety policies and procedures

·  Maintains familiarity with all hospital policies and procedures related to HUC/CNA position and locations of various departments

·  Professional communications with departments requiring collaboration

·  Proficiently uses in-house phone and paging system

·  Stays focused and calm with multiple task interruptions, pressures and emergency situations

·  Answers patients’ requests appropriately and professionally, relays message to RN if needed

·  Strictly adheres to confidentiality policy of the hospital

·  Utilizes appropriate use of chain-of-command for reporting of problems

·  Maintains positive behavior, approach, attitude and commitment to interpersonal service toward patients, visitors and/or co-workers

·  Conducts self in professional manner in both behaviors and appearance. Adheres to department dress code

·  Attends inservice/continuing education programs. Keeps updated on mandatory inservices

·  Maintains strict confidentiality regarding knowledge of all patient information (HIPAA), confidential staff and hospital business

·  Responsible for establishing and maintaining healthy interpersonal relationships with all staff members

·  Demonstrates the ability to communicate and receive constructive feedback in a positive manner

·  BGH maintains the right to establish work schedules and to be ensured of employee’s attendance when scheduled. Maintaining regular attendance and punctuality is a required Essential Function of this position.

·  Age(s) of patient served and age-specific technology

þ / All Age Groups / Birth and above

SUPERSEDES ISSUE DATE: New position, 10/08, 05/11,3/14

REPLACES: Changes are the result of QI activities? Yes No

UNDER THE DIRECTION OF THE RN:

·  Obtains and records temperature, pulse, respirations, B/P, pulse oximetry, height, weight, and accucheck. Reports abnormal findings to the RN

·  Assists patients with changing clothes, handling and labeling of belongings

·  Provides safe transfer, ambulation and transport of patients

·  Provides food and fluids to patients

·  Readies the patient cubicles, bathrooms to receive patients

·  Completes duties checklists in department

·  Follows basic infection control principles

·  Possesses the knowledge and ability to recognize changes in the patient’s condition that need to be reported

·  Completes appropriate documentation on the medical record

·  Follows emergency procedures

·  Maintains a safe, clean and healthy environment in the patient care areas

MAY NOT BE DELEGATED PROCEDURES INVOLVING:

·  Acts that require nursing assessment or diagnosis

·  Establishment of a plan of care or teaching

·  The exercise of nursing judgment

·  Procedures requiring specialized nursing knowledge, skills or techniques

OTHER RESPONSIBILITIES:

·  Recognizes the important part this position plays in Performance Improvement of the on-going delivery of care, as outlined in the Bonner General Hospital Mission Statement

·  Abides by all Federal, State and Hospital laws, regulations and guidelines

·  Abides by the Bonner General Hospital Compliance Program

The above statements reflect the general details considered necessary to describe the principle functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position. BGH operates 24 hours per day, 365 days per year. The operational needs of departments and safety of patients may require that employees be available to work all shifts, weekends and holidays and in any department to meet the needs of the patients.

JOB SPECIFICATIONS:

·  Skills:

à  Ability to read, write legibly and comprehend the written and spoken word in English

à  Basic computer literacy and ability to effectively learn new software programs required; keyboarding of 45 WPM

à  Working knowledge of medical and technical terminology used in reports, transcription of orders, etc.

à  Able to carry out direction from RN

à  Ability to note changes in conditions that should be reported

à  Demonstrates ongoing interest in maintaining and increasing healthcare skills

à  Displays commitment to working with Interdisciplinary Team members, other staff and volunteers

à  Demonstrates maturity and ability to deal effectively with the demands of the job

à  Ability to coordinate multiple, concurrent communications and tasks

·  Education:

à  High School diploma or equivalency

à  Successful completion of a Certified Nurses Aide course

à  Prefer Certificate of Competency in Health Unit Coordinator or certification through NAHUC

·  Experience: One (1) year experience as a CNA or clerk in a medical setting preferred

·  Licensure Required:

à  Current Certified Nurses Aide – State of Idaho, required within 6 months

à  Current CPR certification

·  Supervisory: None

·  Supervised by: Surgical Services Nurse Manager, SDS Clinical Supervisor or Charge RN

PHYSICAL DEMANDS:

·  Job allows employee to vary physical position or activity for comfort

·  In a normal work day, may be required to stand and/or walk for 8 hours or longer

·  In an average work day, the lifting requirements are:

¬  Note: Employees are responsible for safely moving, lifting and handling all supplies and patient care needs. Safe lifting practice is expected in all areas of job performance and employees are responsible to request help whenever needed, regardless of the weight, using available assistance, i.e. lifting devices or additional staff.

Weight Range / Not
Required / Rarely
(Explain) / Occasionally
(1% to 33%) / Frequently
(34% to 66%) / Continuously
(67% to 100%)
0 to 10 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
11 to 25 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
26 to 50 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
51 to 75 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
76 to 100 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Over 100 lbs / …………… / …….……..………. / …….……..………… / …….……..………. / …….……..……......

·  In an average work day, the employee may be required to perform:

Not
Required / Rarely
(Explain) / Occasionally
(1% to 33%) / Frequently
(34% to 66%) / Continuously
(67% to 100%)
Climbing / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Bending / Stooping / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Kneeling / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Crouching / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Twisting / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Reaching Shoulder Height & Below
Reaching Above Shoulder Height / …….……..………. / …….……..………… / …….……..………. / …….……..……......
…….……..………. / …….……..………… / …….……..………. / …….……..……......
Grasping / Handling / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Fine Manipulation / Fingering / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Pushing / Pulling (0-50 lbs.) / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Operating Foot Controls (Min. lbs.) / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Other / …….……..………. / …….……..………… / …….……..………. / …….……..……......
Explain:

·  All sensory skills (speech, vision, smell, touch, hearing) required, corrected to near normal range. Absence of color blindness required.

·  Mental and physical health necessary to meet demands of the department:

à  Mental ability to cope with and function effectively during stressful / emergency situations

à  Remains calm, polite, and positive with others when under pressure

à  Avoids excessive use of unscheduled absences as defined by hospital policy

· Environment:

à Time spent indoors - 94%-100%; Outdoors - up to 6%

à Temperature and humidity - normal indoors; outdoors extremely variable

à Atmosphere conditions – odors, dusts, mists, fumes and gases

· Hazards:

à Mechanical related to equipment common to an acute care environment

à Radiation (x-ray)

à Medicinal preparations

à  Biological

à  Hazards are listed in MSDS which are available online or by telephone/fax

à  Protective clothing and devices required and provided by employer

PHYSICAL DEMANDS: (continued)

·  Equipment or tools operated:

à  Professional nursing tools

à  Patient care equipment

à  Computer

à  Fax

à  Copier

à  Telephone

à  Toaster/Microwave

à  Other basic office machinery

à  May use basic cleaning supplies

à  Protective clothing and devices required and provided by employer

I understand that this job description is intended to convey information essential to my understanding the scope of the position; this is not intended to be an exhaustive list of all responsibilities, skills, efforts, duties or working conditions associated with the position. I acknowledge that I have read the complete job description and that I can perform all functions, skills and requirements that are stated herein.

Print Name:______

Signature:______Date:______

Surgery - SDS HUC_CNA _111615.doc