JOB TITLE:Games Center Event Coordinator

HOURLY RATE:$7.25

SUPERVISOR:Games Center Manager

JOB FUNCTION:The Games Center Event Coordinator schedules and hosts parties/events and develops promotions and marketing materials. This position will work directly with children, parents, and families, while also working with campus partners and professionals.

HOURS:Averages 15-20 hours per week including regular staff meetings, weekday office hours, and regular evening, weekend, and occasional holidayshifts as assigned.

LEARNING OUTCOMES

  1. Work as a member of an event coordinator team
  2. Communicate with a variety of customers to ensure event needs are met
  3. Develop, plan, and implement events including birthday parties, tournaments, leagues, and other social programs for the Games Center
  4. Create and develop promotional and marketing materials
  5. Research best practices for Games Center programming and event implantation
  6. Develop organizational system to manage weekly events
  7. Build relationships with campus partners and professionals
  8. Lead Games Center team on best practices to accommodate reservations

DUTIES AND RESPONSIBILITIES

  1. Schedule birthday parties, group reservations, and other Games Center social events.
  2. Assist in the planning and implementation of student events, tournaments, and leagues.
  3. Develop promotions, specials, and other marketing materials with campus partners and professionals.
  4. Meet and greet customers, assisting them with their reservation needs.
  5. Work with other event coordinators to assign hosts for weekend parties and events.
  6. Help set up lanes and party area for customer(s).
  7. General cleaning and arranging of party area.
  8. Complete all billing utilizing the EMS software for on campus reservations.
  9. Work closely with Student Union and University departments to make arrangements for event needs (equipment, food, parking, etc).
  10. Provide frontline customer service for Student Union and Games Center guests.
  11. Accurate cash handling for billiards usage, bowling, shoe rental, accessory sales.
  12. Guide staff and patrons in understanding the optimal safe and secure methods of using the Games Center.
  13. Interpret policies and procedures of the Games Center and the Student Union to students, staff, faculty, alumni and guests.
  14. Demonstrate teamwork and support of Student Union services and activities.
  15. Maintain regular observation of equipment and facilities to inhibit theft, vandalism and abuse.
  16. Other duties as assigned.

MINIMUM QUALIFICATIONS

  1. Enrolled in at least 6 credit hours (undergraduate) or 5 credit hours (graduate) per semester during the academic year.
  2. Have and maintain a cumulative GPA of2.0or higher.

PREFERRED QUALIFICATIONS

  1. Previous event or program planning experience.
  2. Experience working with children, parents, and families.
  3. Good knowledge of general campus policies and departments preferred.
  4. Strong communication skills.
  5. Function on the job with limited supervision.
  6. A willingness to make a commitment to the position for the academic year.
  7. Must be available to work weekends, some nights, and some holidays.

PHYSICAL REQUIREMENTS

  1. Balancing, bending and stooping.
  2. Crawling.
  3. Light Carrying.
  4. Standing (4+ hours per day).

MENTAL REQUIREMENTS

  1. Apply common sense in performing job.
  2. Make decisions which have a moderate impact on immediate work unit.
  3. Understand and follow basic instructions and guidelines.
  4. Communicate with individuals utilizing a telephone
  5. Count, add, and subtract
  6. Understand, remember and apply oral and/or written instructions.

EQUIPMENT/DEVICE OPERATION

  1. Kegel Lane Cleaner/Conditioner
  2. Microsoft Applications
  3. Google Apps
  4. EMS Reservation System

August 2015