Job Title

Store Manager

The Role

The role of a Store Manager at Superdry involves assuming overall management responsibility for a store, ensuring exceptional operational and commercial standards within agreed budgets. Leading by example, the role focuses on maximizing and driving store sales, performance and profitability through the development, management, support and direction of the store team, ultimately delivering SuperGroup’s key business objectives.

You will

  • Proactively support the District Manager in the delivery of the retail strategic plan
  • Achieve the stores sales targets by maximizing profits, minimizing costs and managing workforce budgets
  • Coach the team to become experts in our product and to deliver ultimate levels of service
  • Minimize loss by ensuring all loss prevention procedures are followed
  • Ensure provision of a safe working environment to ensure staff and customer wellbeing
  • Ensure stockroom processing and replenishment procedures are in place, and that recalls and transfers are completed effectively
  • Walk the shop floor regularly, talking with customers and team members in order to identify and resolve urgent issues
  • Delivering excellent customer service standards by example ensuring highly visible and effective customer service management at all times to drive continuous improvement
  • Select, train, develop, manage, and act as coachfor all members of the store team to ensure high performance and productivity at all times
  • Ensure store compliance with company policy and procedures, taking a consistent approach with all team members ensuring operational efficiency at all times
  • Ensure provision of a safe working environment to ensure staff and customer wellbeing
  • Using independent discretion, judgment, and management skills during the majority of the time at work, and in all aspects of the job role

You are

  • Passionate about our brand
  • An inspirational leader who can develop individuals and whole teams
  • Experienced in recruiting, leading, managing, and training retail teams effectively
  • Able to demonstrate a track record of improving sales figures and KPI achievements
  • Experienced in dealing with and resolving employment relations issues
  • Experienced in visual merchandising
  • Experienced in stock management
  • Experienced in working with Microsoft Office applications

What we offer

  • Excellent basic salary, 401K, health benefits, life insurance, clothing allowance, 50% staff discount