STEFFANIE ROULET
12903 Partridge Bend Drive · Austin, Texas 78729 · (c) 216-767-1323
OBJECTIVE
To assume a challenging, professional role in a goal driven environment with an opportunity to grow and continue developing new skills
SUMMARY OF QUALIFICATIONS
•Motivated self-starter possessing self-confidence and high energy
•Proven problem resolution skills
•Proven ability to successfully work as part of a team or individually
EXPERIENCE
GSH INDUSTRIES, INC. – 2006-2008
Sales Assistant
Expanded Sales Assistant position to include Customer Service/Account Management responsibilities. Managed and serviced over $5 million in Aluminum contracts in automotive and architectural industries. Managed product orders, tracking, and delivery. Delivered weekly reports to clients. Handled and proactively resolved customer/vendor issues. Initiated research, which identified previously unknown credits from vendors. Created vendor quality tracking/return system.
•Initiated site visits to improve client/vendor relationships and trouble shoot production/quality problems.
•Served as system administrator of FishBowl Inventory Program integrated with QuickBooks
•Developed and maintained customer print files
MEDIA FIRST PUBLIC RELATIONS – 2003-2006
Administrative Assistant
Provided support to CEO and six external offices. Coordinated, edited, and proofread mass email projects to reporters for client story pitches. Tracked client placements and updated reports.
•Managed company website
•Developed and maintained client internet projects, including monthly newsletters
•Researched detailed Internet projects for clients and publicists
•Maintained reporter database for clients and special projects
VICTORY CAPITAL MANAGEMENT – 2003
Administrative Assistant
Provided comprehensive administrative support to Senior Officers and multiple departments in a dynamic, fast-paced environment. Project management.
•Coordinated company quarterly meeting
•Produced quarterly presentation using PowerPoint
INNOLOG – 2002
Administrative Assistant (Temporary Position)
Provided administrative support for Homeland Security Program working on the Transportation Security Agency’s (TSA) Strategic Airport Security Rollout. Provided efficient and effective support in an ever changing and fast-paced environment. Maintained confidential database and files.
•Created, developed, and maintained confidential on the job training(OJT) tracking database for TSA airport security screeners
Steffanie Roulet, Page 2
CHRISTIAN & TIMBERS, INC. – 2001
Administrative Associate
Provided administrative support to Managing Director. Assisted in management of search process. Utilized the internet for research. Maintained confidential database and files. Assisted with client billing, collections, and expenses. Initiated cold calls to potential candidates for open searches and business development.
•Researched and developed marketing materials for business development
•Researched and prepared compensation analysis reports
•Coordinated domestic and international travel for clients, candidates, and recruiters
NETGENICS, INC. – 1999-2001
Administrative Assistant
Provided administrative support to three departments, including two directors and the Vice President of Support Services. Planned and executed department and company-wide events. Researched and developed administrative handbook to centralize resources and procedures. Assisted Technical Communications department to produce online help documents using HTML. Provided market research for new products and competitor summaries.
•Researched and created travel coordinator position to increase efficiency and save money
•Developed and maintained database for equipment tracking within departments
•Created and maintained client database and files
•Planned and executed various events and projects within the organization
HERBRUCK ALDER – 1998-1999
Receptionist/Administrative Assistant
Provided high-quality service to clients, prospects, vendors, and team members. Assisted with production of marketing materials. Provided project assistance to sales and support staff. Processed securities, including brokerage accounts, mutual funds, transfers, variable annuities, indexed annuities, and trades.
•Maintained NASD compliance regulations
•Researched and analyzed supply purchasing to lower costs and utilized clients as vendors to reinforce relationships
•Evaluated processes and costs for large mailings, implemented changes to outsource process to save money and increase efficiency
HESSLER STREET FAIR – 1995-1997
Assistant Director/Chair (Volunteer)
Planned and executed establishment of annual fair to benefit community. Developed and maintained database for exhibitors and vendors. Coordinated over 100 exhibitors and vendors. Supervised sub-committees. Hessler Street Fair produced profits after only three years of establishment.
•Worked with neighborhood association to establish street fair with over 10,000 visitors annually.
•Negotiated permits and services through city and local governments
EDUCATION
Cuyahoga Community College
Cleveland Institute of Art
TECHNICAL SKILLS
MS Word, Excel, PowerPoint, Publisher, FrontPage, Outlook, FishBowl Inventory, Lotus Notes, ACT!
MILITARY
United States Army, Military Police Corps, 1986-1989