State and Commonwealth Industry Updates

1 January 2018 – 2 February2018

2 February 2018

Aged Care Update: Draft Aged Care Quality Standards now available

31 January 2018

Data Exchange Update – Data Exchange News

  • Close of reporting period
  • Helpdesk update
  • New feature: The handshake solution is here
  • Partnership Approach training

29 January 2018

Aged Care Updates: New provider video – support plan review request

19 January 2018

Aged Care Update: Webinar- Updates on My Aged Care operations and Quality Reform – 14 February

18 January 2018

Aged Care Update: Messages from DHS Quarterly Review January 2018

Data Exchange Update: Data Exchange News

  • Reminder to finalise data input by 30 January 2018
  • Data quality
  • Data Exchange In Focus – Client Consent

16 January 2018

Aged Care Update: Letter from the Minister – Respecting residents’ choices and accessing pharmaceuticals

11 January 2018

Reminder: Data Exchange data entry deadline is 30 January 2018 and 11 December 2017 webinar is now available

Resource Update: My Aged Care system and process overview for service providers

The My Aged Care system and process overviewsoutline all the key steps that service providers need to complete when delivering Commonwealth subsidised aged care services. These now include a My Aged Care Participant Journey Wheel and links (where available) to guidance information on each step:

  • becoming an approved provider
  • accessing the provider portal
  • receiving and managing referrals for service
  • delivering services
  • claiming
  • reviewing and reporting on services
  • managing the changing needs of clients.

2 January 2018

Media Release: New comprehensive guidance on medicinal cannabis

Additional Electronic Resources

  • The Commonwealth Department of Health regularly produces the Information for Aged Care Providers newsletter. You can access previous newsletters on this page:
  • The Commonwealth Department of Health hosts webinars on a range of topics relevant to the Aged Care sector. You can view previous webinars and keep up to date with upcoming webinars on this page:
  • The Commonwealth Department of Social Services has electronic resources to assist users of the Data Exchange to navigate the new IT system and perform different functions.

This resource has been created to support our alliance members to access timely and relevant industry information, about future changes and reform in the aged care and disability service sectors.

An electronic copy of this document can be accessed via the EMR Alliance website,

The EMR Alliance is supported by the Victorian Government and supported by the Australian Government Department of Health. Visit the Department of Health website ( more information.Disclaimer: Although funding for this Alliance has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.