STANDARD OPERATING PROCEDURE No. 1/06 Basic Rules for the Staff That Work in Security Tasks )

Buenos Aires ...... Maro 6

LAR-00 6

STANDARD OPERATING PROCEDURE No. 1/06 "Basic Rules for the staff that work in security tasks" ) .------

1. Situation

In reason for the increase of the criminal rate of recent times, the virulence and cruelty that have reached, in the framework of a und began before.il socio-economic situation at the national level, which has been installed in the citizenship a widespread feeling of insecurity and, in order to meet the growing requirements of agencies, entities, and persons for the employment of the own capacities of Gendarmerie, the PEN has issued the Decree 1313/02, which enables to legally Force for the development of specific services to pecuniary interest.

2. Designed to

establish basic rules that will govern the procedures of the Security Service in the additional benefits, particularly in relation to the formal aspects, composition, equipment and procedures of police crime prevention and enforcement, to be used by each element or fraction operational.

The benefits of additional service aims to provide, to the requirement of people of physical existence or ideal, public or private, performance monitoring and security chords to the capacity or fitness of the Force, which will be carried out with employment of personnel, facilities and services of the same.

This document shall apply in all units and subunits of the Force covering objectives of additional security. Eventually will be set to the same other bodies or elements of GN to those who ordered the provision of additional security services or that the meet by virtue of specific agreements.

The staff that meets Service features additional benefits shall be subject to all the regulatory and disciplinary provisions that govern the institution; and accidents, diseases, and/or deaths suffered, in SECRET

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the performance of these functions, will be considered for the purposes of its rating, as suffered in acts of service by the staff of National Gendarmerie

r * \ * ' ) each gendarme must understand that in the daily acts of service or in its operate isolated represents the image of the Force, being subject to the formal reviews emerging from a quick visual appreciation. (Example: be supported against a wall and drowsing); the reality is that thousands of people are permanently His diary proceed._I

For this reason, the staff that work in any objective you should keep in mind that your task is of significant importance; and that, of the sum of attitudes of the gendarmes, citizenship will be formed a positive image or negative force.

Therefore, the policeman has a responsibility and a unique opportunity for the development of public relations.

Course, this means facing on a daily basis with people of different types of human formation and it was therefore necessary courtesy, fa firmness and self-control, these elements should be used in the right measure for not falling into cough ends.

In addition, for its action and responsibility depend on the lives of hundreds of people, and of the same; therefore each member must act with professionalism and suitability intertwined with the fulfilment of its mission and the achievement of the objectives - proposed institutional.

3. EXECUTION

to. Nonnas basic

1) Each gendarme in its operate isolated fund!

By acting on the public road, you must maintain in every place and circumstance the correct posture and the proceed that corresponds to a member of the institution.

2) The treatment to the general public, without exception, must always be friendly and respectful, showing good manners and firmness in the proceeding.

The time required to service must be in uniform, carrying the weapon of Puno (gun) and use the bulletproof vest, the latter being subject to the unit to which he belongs the cash count with this effect. The use of other elements that

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increase their defensive capabilities, will be considered:

in accordance with the nature of the provision.

You must take into account the correct use and comp * uniform regulatory, dressing and its staff.

T5) The use of the weapon of staffing individual shall be subject to unforeseen circumstances or emerging that are detrimental to the life of its own or third parties and shall definitely banned the extraction of the same as a deterrent or threat, Béjar prohibited the execution of intimidating shots. Its employment must comply with the directive given to the specific effect developed in 3 (e) of this document. The Portara is no projectile weapon in the bedroom; its load should be carried out only when your employment is imminent.

5) If the service is done with clothing for civilian use, the same shall conform to the place and type of service (bag, jacket, tie, etc. }, and shall in all cases be always clean and properly dressed.

6) For any reason, the staff is authorized to sleep during the time that I sued the service, regardless of their function meets.

ft) you need to know in a holistic manner and detailed to guard the goal, as also the alii activity that is done to make the control on the same.

8) Is strictly prohibited, except security reasons, enter or remain in the deposits and shopping area (gondolas} of business and other shops.

9) Before adverse weather conditions, including the moments of intense heat or cold, you must appeal to the use of the equipment provided or take refuge in the lens itself, must not abandon or farther away from the same, except express order of the Supervisor.

10} Will remain and will scroll through the places set forth in the special notes of each objective. In the event that the target has internal security, you must maintain contact with the same to satisfy some damning accusations or coordinate common tasks.

11) May Not move away or withdraw from the objective without prior authorization and/or without that arrive over corresponding, which will be considered a lack

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grave. Sfes ^ 12) Before urgent physiological need that motivates circumstantially have to abandon the security should be notified of the inner quarter panel -if any- such circunst^ncia, as also the supervising officer or coordinator of GN assigned to the supervision or control service operating (if any). If not will have them, you must inform the guard of prevention or official _Servicio of the element to which man belongs affected the security service.

13} In the event of breaking down why it could not continue with the service shall immediately inform the Supervisor to be relieved and must wait for the arrival of replacement.

14} Is prohibited from accepting any gifts or offers such as: meals, drinks, newspapers, magazines; also maintain extensive discussions or special relations with people who do not do so in the interest of the fulfilment of its mission.

15) To occur a fact malicious in the vicinity of the target and that would jeopardize the security of the same or your own, give notice to the relevant police authority to support and take charge of the procedure.

16} Will Prevent operate individually. In cases of _ ...... Emergency ... it will draw on the support of other security forces or police, such as the Federal or Provincial Police, maintaining contact with immediate and permanent the officiating Supervisor.

17) Before cases that do so. endanger the physical integrity of the staff of GNA, shall take the measures which the situation imposes on the effects of stop the danger and give parallel the time early warning and opportunity.

18) Before cases of incidents to warrant its own intervention will act on the application of the art {s) 284 inc. 1),3) and (4) and 285 of the CPPN - Law 23,984 . Remember that only you can proceed to the: detention of persons in case of flagrante delicto and must require the immediate presence of the jurisdictional police personnel. Ensure the witnesses and the preservation of the evidence, leaving the following activities and procedures in charge of the police personnel who attends in their support, and must make a written report.

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19} when you need to stop people in cases of offenses, the procedure shall conform to the characteristics of the fact, by taking the relevant estimates, are already severe, discrete or moderate, according to the circumstances. You must give the arrest warrant in a loud voice, on behalf of National Gendarmerie adopting an attitude of prevention.

20) Recorded in the "book of the guard" the news of his turn, with specific data on the facts, people, time and date, etc, to produce the report for the official Supervisor.

21) Before the presence of persons or suspicious activities in the vicinity of the target, it shall immediately inform the police authority and the judicial officer Supervisor. Some external elements may represent evidence of an alleged crime: patents blurred or illegible, signals of vehicles or individuals, unusual nervousness of isolated individuals or in group in the vicinity, long residence time in a certain place, etc.

22) In case of service as a team, the Head of the goal, will be the sole interlocutor for the official or Supervisor responsible for the operational control, therefore you must carry permanently assigned medium of communication, whether it be in force or supplied by the Company.

23) Any novelty or requirement of the authorities of the Company / Institution, etc, must be brought to the attention by the Head of the target, track Movilink, telephone or other means available to the supervising officer.

24) Before doubts or problems of any nature, immediately, you should inform or require the relevant advice to the supervising officer.

25) The mobile patrolling - if provided, shall be performed on the vehicle that is assigned in each objective and for this purpose.

26) The head of the objective must be checked daily driver update the notebook of gear and consumption of the miles driven, fuel load, oil, water and developments that occur to the vehicle assigned to the target during or on the occasion of the service.

27) The staff who need to attend to provide an additional service of security you need to do this always booth with the following elements:

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to) Identity Card credential of GNA (b) driver's license and civil of Gendarmerie (Drivers enabled);

(c) Booklet of affiliate the IOSE.

d) Orders for consultation and medical practices of the 10IS for their employment to emergencies; (

e) listing of phone numbers and Movilink of GN (Supervisors - COG - Gu Prev), medical emergencies and police for the objective.

28) The Supervisor, Coordinator or designated official responsible for the security will identify, establish and maintain contacts in permanently with the authorities responsible for the objective; as also, with the responsible for the custody of the same internal - if any - for the purposes of coordinating common tasks, correct shortcomings or meet warrants on the service

. General behavior of the Custodian:

1) discipline

to) by the characteristics of the additional service of Gendarmerie, the staff should possess a high sense of self-discipline, given the fact that most of the cases to fulfill its mission, its service was carried out in isolation, being the natural element of control over their activity the Supervisor (junior officer or Noncommissioned Officer higher);

(b) As one would expect, in almost all cases, the supervisor may not witness all the airhead, nor the specific events that would compel the intervention of each custodian. Therefore, the driving of each gendarme requires a profound conviction, which will be reflected in their discipline. It should be noted that the supervisor account with disciplinary powers equivalent to those of Section Chief outstanding;

(c) The experience indicates that the most common offenses are those related to the speed of the service such as "do not go to provide service without cause" and "get away from the objective losing sight of the same". The imposition of these sanctions has an impact on the rating in the annual item discipline, friendship, loyalty, support, and timeliness.

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"■ . 'lk )if d) also could be cited, such as lack, the presengar^ disheveled uniform or with the incomplete, smokes? !!!or without taking the positions military regulations; (

e) In case of recidivism, the accumulation of sanctions, is reason to be considered by the ^board of qualifications.

2) Treatment with people

a) In general, the citizenship identifies national gendarmerie as a force for border, ignoring many of the functions performed by the policeman or concludes by forging alliances, due to the uniform, armed with other institutions;

(b) The Custodian should realize that he is the key element in ensuring that the ordinary citizen is impressed through your journal and constant contact, it depends on the image that the public will have the force of (

c) therefore, the services that are provided in the framework of / the additional benefits, with specific characteristics, such as:

(1) act in an area unknown - not always in the border or in towns and cities in the provinces.

(2) remain exposed daily to thousands of people.

(3) dealing with people of very different idiosyncrasies to the interior of the country, and very varied social status; (

d) The success or failure you experience the service in compliance with the mission, is based on two basic principles: Professional Efficiency and discipline. For this reason, the discipline of the isolated man wakes up confidence and respect in the population, motivating this cooperation and the recognition of the inhabitants toward a strength not identified with vices or attitudes overbearing.

e) For example, the offender usually tries to justify by media kind or not, its lack or deviant behavior; before this, the gendarme must prevent and correct, or in your case, apply the rule with firmness and fairness. Also, in certain situations, you should adapt the shape of the dialog to the secret

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degree of instruction of the person called upon to be corrected, always under the slogan of the respect and the duty to fulfill responsibly with the service.

3) Procedures i It is recalled that the Gendarme, as a public servant and in its quality of concurrent police, he is forced to act in any situation that requires your help as Public Force, in virtue of which, the provision of a safe custody service -whatever- does not absolve him of his duties imposed by law, requiring before these cases take measures deemed necessary,

the custodian should bear in mind in their actions, know how to differentiate each situation that is present in the objective and/or in their vicinity. (

a) The treatment with the offender

(1) must be impersonal: you should never make an infringement as an offense against the person, their emotions should not influence their task.

(2) You must remember that no one likes to be corrected: who commits the infringement, the problem originates, but the custodian in your professionalism must remember that correct an action is a delicate matter and unpleasant for those who receive.be, by what your presentation must be correct and devoid of aggressiveness, "Disarming" the defensive reaction of the driver.

(3) forms of address: The custodian represents tma--d-ispo if cl on legal; the driver, street vendor, cartoneros, etc, (offender) someone who has violated a provision; therefore the dialog between both presents "tinge" of interrogation if we start from the premise that interrogation means: "chat with a well-defined purpose", then the custodian will have to observe a series of principles such as:

(a) To Greet kindly: It is important to break the barrier of mistrust and

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antagonism felt by the offender addressing with friendly tone of voice and enforced without words, but with the it normally uses.

(B) Be respectful: If you remember that "know how to ask is to know sort", a right attitude will engender a similar reaction, especially if in vicinity you will find other people.

(C) to avoid shaming the offender: Not should shame the offender by his absence, and if this is located next to his family (e.g. : in a vehicle) , and persists in its attitude to remain in place, the sentinel would invite him to come closer or lower the vehicle and continue the conversation outside of the presence of those.

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(d) never discuss: the discussions are not effective, and are normally contraiproducentes, given that, in accepting the same, the sentinel loses control of the conversation (and thus the possibility of achieving a good result); enters at risk of becoming unallocated, and in the obfuscation of the discussion does not measure gestures or language (where unnecessarily hurt the feelings of the other) aggravating the situation and/or generating rispideces unnecessary factors that the custodian should always consider and should not be used by more than the other person to do so, because in doing so lost the respect that his investiture of Official Public demands.

(E) to avoid the abuse of trust: should not be confused with complimentary "calling" always acting within the framework of the correction and the energy, characteristic representing our strength. This should increase if the infringer is a lady.

(F) does not make unnecessary questions: the interview should be short and preferably restricted to the