[Customer Name] Systems Assurance Documentation
HDS-NetApp Enterprise Gateways
System Assurance Objective:
The Systems Assurance (SA) process is designed to assist those involved in the sale, installation, and support of the HDS-NetApp Enterprise NAS Gateways to ensure that proper planning is done prior to installation by gathering the necessary information required for a successful installation of the HDS HDS-NetApp Enterprise NAS Gateways Disk Subsystem. The SA also facilitates the transfer of information between the customer and Hitachi Data Systems. With the information collected, HDS and the customer can better configure and tune the HDS-NetApp Enterprise NAS Gateways.
Planned ProjectMilestones: / Start / Finish / Comments
Pre-Installation Plan
Install Phase
Testing Phases
Production Phases
Others
Customer Performance Expectations:
Documentation Questions / Action / Response / Verified date / Initials
Is Host, Gateway and 9xxxV connectivity diagram / map completed?
Is Host to LUN map completed?
Have the necessary manuals been ordered?
Host, Gateway and 9xxxV connection order chart completed?
SA documentation completed?
HDS / VAR Information: / Name / Phone # / Email
Project Leader
Customer project leader
VAR project leader
Assigned CS&SCE
Assigned CS&SSSE
Assigned SE / Sales Rep
CS&S Area/Country Manager / SkipFitch / 513-530-2912 /
Others:
General Customer Information:
Customer Address:
Customer Contacts:
(Name, Phone #, Email information)
Branch / Sub location:
HDS Sales Order #:
Order Request (OR) #:
Is this a new Install or an Upgrade?
Is the customer in Clarify database?
HDS Customer Site ID/Number?
Note: Check Feature Availability Report (FAR) for all appropriate levels. See useful links below.
NAS FAR:
NetApp Product Support Plan:
NAS Alerts:
Enterprise SAN Solutions:
NAS Documentation: -or-
Data Network Downloads:
Storage Network Alerts/TechTips:
Customer Physical Requirements: / Comments:Is there a loading dock available? / Yes / No
If yes, is the loading dock accessible by tractor-trailer? / Yes / No
Is a pallet jack required? / Yes / No
Is a truck with a lift-gate available? / Yes / No
Does the system need to be unpacked outside? / Yes / No
Is the outside area uncovered? / Yes / No
Are there any special flooring requirements and has the floor load requirements been checked? / Yes / No
Have the raised floor cutout arrangements been made?
See Appendix C for floor cutout diagrams / Yes / No
Have the HVAC requirements been reviewed? / Yes / No
Is any additional information required for inside delivery?
If Yes, please provide details: / Yes / No
Have the doorways and elevator clearances been checked along install route; are ramps provided to raised flooring (NO steps along route)? / Yes / No
For rack-mountNAS Gateways, will its height fit through install routes doorways (It's a tall Rack, 38 EIA Units)? / Yes / No
Has the equipment location/arrangement been planned and diagrammed? / Yes / No
Host Ethernet and Storage FC Cable Routes Identified? / Yes / No
Are the proper numbers of host attachment cables available or on order (SCSI or Fiber-Optic cables)? / Yes / No / See section 6 and 7d configuration tables
Is there a CE and/or spares storage space available? / Yes / No
Two people are required to uncrate the cabinet safely
Two people are required to install the Filer in the rack or cabinet safely
If the system is to be mounted in a rack or cabinet after arrival. A hand truck or cart is required to move the equipment
NAS Gateways Electrical Requirements:
(See NA GFiler Hdwr Maint guideEnvironmentals table for Details)
What type of NAS Gateway installation is this? / 120VAC / 220VAC
Has the customer been provided with electrical requirements? / Yes / No
Locate and identifyNAS Gateway power source(s)? / Yes / No
Customer Power Distribution Unit(s) identified?
Primary PDU ID:______Secondary PDU ID:______ / Yes / No
Has the customer provided the proper number of receptacles? / Yes / No
Is there a backup power source available? (Generator, UPS, etc.) / Yes / No
NAS Gateway Environmental Specifications (NEED TO CHECK THESE FOR THE GATEWAY SPEC’S)
AC Power / 90 to 250V AC Single Phase, 47 to 63 HzEarlier disk shelves rated at 110V AC or 220V AC
Maximum Current / 4A at 90V AC
Operating TemperatureRange / 10° C to 40° C / 50° F to 104° F
The recommended temperature range is 20–25° C, 68–77° F
Relative Humidity, Noncondensing / 10% - 90%
F87 Relative Humidity, Noncondensing / 10% - 80%
Operating Acoustic Noise / <50 decibels at 23° C
Thermal Ratings / Watts / BTU/hr
FAS940, FAS960 / 300 / 1072
F820, F840, C3100, C6100 / 300 / 1025
F87 / 300 / 1126
F700/C700 / 300 / 1025
DiskShelf 14 / 350 / 1195
Fibre Channel StorageShelf FC9 / 300 / 1024
Unit Dimensions and Weight (NEED TO CHECK THESE FOR THE GATEWAY SPEC’S)
FAS940, FAS960
/Rack Units
/Centimeters
/Inches
Height / 6 RU / 26.2 cm. / 10.3 in.Width / 43.2 cm. / 17 in.
Depth / 55.7 cm. / 22 in.
Weight / 47.7 kg. / 105 lbs.
F820, F840, C3100, C6100, R100
/Rack Units
/Centimeters
/Inches
Height / 5 RU / 22.23 cm / 8.75 in.Width / 43.18 cm / 17 in
Depth / 61 cm / 24 in
Weight / 29.94 kg. / 66 lbs.
Information contained herein is considered HDS proprietary and confidential. Page 1 of 17
Use or disclosure of this information is restricted without consent of Hitachi Data Systems. Rev. CBM11-21
[Customer Name] Systems Assurance Documentation
HDS-NetApp Enterprise Gateways
Power Checklist – Netapp Cabinet (NEED TO CHECK THESE FOR THE GATEWAY SPEC’S)(If the equipment is mounted in a NetApp supplied cabinet…)
Determine what type of power connector is to be used.Netapp 42U Cabinet
Part Number X871A
Part number listed is Sales part numbers. / NEMA L6-20 20A 208/220V AC 60 HZ
Four per cabinet
Netapp 36U Cabinet
Part Number X861A
Part number listed is Sales part numbers. / NEMA L6-30 30A 208/220V AC 60 HZ
Two per cabinet
Power Checklist – Customer supplied cabinet (NEED TO CHECK THESE FOR THE GATEWAY SPEC’S)(If the equipment is mounted in Customer supplied cabinet…)
Determine what type of power connector is to be used.Part numbers listed are Sales part numbers. / X800E US/America /
Determine how many circuit breakers and outlets per circuit breaker are required
System Type
/Number of Power Inputs
/Current Draw
FAS940, FAS960 / Two power inputs / 12A at 100 to 120V AC6A at 200 to 240V AC
F820, F840, C3100, C6100, R100 / Two power inputs / 5A at 100 to 120V AC
2.36A at 200 to 240V AC
F87 / Two power inputs / 3A at 100 to 120V AC
1.5A at 200 to 240V AC
F700/C700 / Two power inputs / 3A at 100 to 120V AC
1.6A at 200 to 240V AC
7.1A at –40 to –60V DC
DiskShelf 14 (DS14) / Two power inputs / 4A at 100 to 120V AC
2A at 200 to 240V AC
R100 Storage Shelf / Two power inputs / 2.2A at 100 to 120V AC
1.4A at 200 to 240V AC
Fibre Channel Storage Shelf (FC9) / Two power inputs / 4A at 100 to 120V AC
2A at 200 to 240V AC
7.5A at –40 to –60V DC
The Rule
Total current draw must not exceed 80% of the circuit breaker capacity. If a circuit breaker is rated at 20 amps, 80% = 16 amps.
Power inputs must be divided between two circuit breakers.
No other equipment is to be attached to power circuits used by Network Appliance equipment.
1 / Gateway Network Configuration Settings
New Host Name For This Gateway:
A unique 1 to 32 character name that uses only alphanumeric characters and hyphens.
Number of Interfaces:
Filers can contain a maximum of 31 interfaces. The interface names in this table are assigned by setup automatically.
- For a single filer only: You do not need to fill out the partner addresses; they are for a filer cluster only.
- For a filer cluster only: Fill in the host’s IP addresses and subnet masks, the partner’s IP addresses that the host can take over, and record the host’s interface names when setup runs.
Valid media types are: TP (Twisted Pair, 10BASE-T), TP-FD (10BASE-T Full Duplex), 100TX (100BASE-T), 100TX-FD (100BASE-T Full Duplex), Auto (Auto Negotiation), 1000FX (Gigabit Ethernet)
Host Interface Name / Host IP Address / Host Subnet Mask / Partner IP Address / Media Type
Default Gateway (optional):
Name:
IP Address:
Administration Host Information
Host Name:
The name of a client to use for administrative tasks such as
- Mounting the filer’s root directory (/) to a NFS client
- Entering filer commands using the rsh program or a telnet client
- Sending automatic e-mail to Network Appliance Technical Support
IP Address:
Time Zone
See First Time Configuration Guide for Time Zone listings. Default: GMT
DNS Domain Name
The name of your Domain Name System (DNS) domain, such as netapp.com, if you are going to run DNS resolver.
DNS Servers– (The name and IP address of up to three DNS servers)
DNS Server Names / IP Addresses
NIS Domain Name– (The name of a Network Information Services (NIS) domain such as netapp.com, if you are going to run NIS client.)
NIS Servers– (The name and IP address of the NIS servers)
NIS Server Names / IP Addresses
Number of Disks In The Default Volume
The setup program creates a default volume. You can choose to use 2 to 14 disks for the default volume. You can add disks to the default volume after the filer is configured.
WARNING
If you plan to create additional volumes after the filer is set up, do not allocate all the disks to the default volume. This will allow disks to remain available for additional volumes.Mailhost (Optional)
The filer relies on another host that is running A SMTP mail program, listening on port 25. Up to five mail hosts can be specified. If no IP address is given DNS services will be used.
The default configuration uses mailhost.
Server #
/IP Address
1.2.
3.
Autosupport Mail Setup
Up to 5 e-mail addresses may be specified as the recipients of automatic e-mail messages sent by Autosupport. One of the addresses must be that of NetApp. Distribution lists may be used.
E-mail Address
1. /2.
3.
4.
5.
Autosupport From
Specify from whom the Autosupport mail was sent.
SNMP Information
If the site uses SNMP, fill in the following.
SNMP contact e-mail address
SNMP location – Company, Group, Phone
2 / CIFS Information Worksheet
Windows Internet Naming Service (WINS) Server Addresses:
Server # / IP Address
1
2
3
4
Code Page
Choose which language the filer supports by entering the appropriate Code Page. Set the filer and all its clients to the same code page or use only ASCII characters. / en_US
(English, US)
Caution
Select the code page carefully; consider the choice unalterable.
See the System Administrator’s Guide for more information.
File Permission Semantics (May be different for different volumes)
PC (Windows) NTFS
UNIX
Mixed
Authentication Mode (You may choose 1 or 2 and/or 3)
Windows Domain Authentication (specify type NT or 2000) / NT Domain / Active Directory
Windows Workgroup authentication using local filer accounts / Workgroup
UNIX /etc/passwd and/or NIS based authentication / /etc/passwd / NIS
Filer Name
CIFS service can use the same host name as the filer (default) or a different name. CIFS name cannot exceed 15 characters.
Windows NT Domain or Windows Workgroup Name
Create new domain if required.
HTTP Information Worksheet – Root Directory
When a web browser requests files using HTTP, the filer delivers the files using the root directory. For example, a root directory of/vol/vol10/home/html_files, and a browser requests the URL the filer will send the file /vol10/home/html_files/index.html.Backup Configuration – Backup Software Information
Backup Application Name and VersionBackup Server Platform / Windows / UNIX
Backup Server Operating System and Version
Backup Protocol / NDMP (SCSI) / Ethernet
If backups will be done using the filer’s dump command with a direct attached tape drive enter DUMP as the Application Name above.
Backup Hardware Information
Tape Drive Manufacturer and Model
Drive attached to / To Filer
To Backup Server
Drive Attachment type / SCSI LVD / SCSI HVD
FCP (Direct Attach) / FCP (SAN)
Tape Library Manufacturer and Model
Number of drives (to be connected to the filer)
Library attached to / To Filer (Requires NDMP)
To Backup Server
If Tape is FCP SAN attached:
FCP Switch Manufacturer and Model
FCP Switch Firmware Version
Backup Certification
Certified backup solutions have been tested and will be supported by the NetappCustomerSupportCenter.
Is the proposed backup solution a configuration supported by Network Appliance? / Yes No
Table 10
Network Interface Checklist
What Type Of Network Interfaces Will Be Used?Type / Quantity / Cable type required*
10/100BASE-T / 10BASE-T / Category 3 or 5 unshielded twisted pair (UTP) cable
100BASE-TX / Category 5 unshielded twisted pair (UTP) cable
Gigabit Ethernet (Fiber) / Duplex 62.5/125 micron multimode fiber optic cable with SC connectors
Gigabit Ethernet (Copper) / Category 5 unshielded twisted pair (UTP) cable
FDDI Twisted Pair / Category 5 unshielded twisted pair or Category 5 sheath-shielded, 100 ohm twisted pair cable with TP-MIC plug
FDDI Single-Attached Fiber / Duplex 62.5/125 micron or 50/125 micron multimode fiber optic cable with SC connectors
FDDI Dual-Attached Fiber
ATM OC-3 / Duplex 62.5/125 micron multimode fiber optic cable with SC connectors
*Do not exceed the maximum cable length specifications.
Table 11
Console
An ASCII terminal is required to observe the filer during startup, configure it after startup and be used as a system monitor. A PC or UNIX system with appropriate serial connector and terminal software may also be used.A DB-9 to DB-9 cable is provided with the filer to connect the ASCII terminal. The filer and terminal settings must be:
- 9600 baud
- 8 data bits
- No parity
- 1 stop bit
- No flow control
4 / Open System Host Requirements:
4a / Type of Open Host System(s) / (Model xxx) / Notes & OS Patch Versions:
IBMAIX
SGI IRIX
HP-UX
HP OpenVMS
HP Tru64 UNIX
Novell Netware
SUN Solaris
Windows NT 4.x
Windows 2000/2003
IBM DYNIX/PTX
NCR MP-RAS
Red Hat Linux
SuSE Linux
Turbo Linux
5 / Database Information:
5a / Oracle Release level: ______
Sybase Release level: ______
MS SQL Release level: ______
Other Release level: ______
5b / Database Instances and mount point information:
(11) Raid Group and LUN Configurations
RAID Group # / LUN # / Assigned
Controller (1, 2) / Raid Level
(0, 1, 5, 0+1 )
(12) Host Port and LUN Configurations
Hostname / Host
Type / OS Version / HBA’s* / Raw Storage / 9500
Port ID / 9500 LDEV Numbers / Host LUN Numbers
Totals
Available
SAN Equipment Information
FC Switch Details / Description/ Requirement/Yes/No/Comments1 / Is switch used in a single stage or multi-stage configuration?
2 / Type of switch used
3 / Number of switches used
4 / Number of ports per switch
5 / Type of ports on the switch (FC-AL, or fabric?)
6 / Type of GBIC/SFP used on the switch (Long wave, short wave) 100MB/s or 200 MB/s capable?
Note:200MB requires LC Fibre connectors.
7 / Type of Switch management software
7a / Brocade QuickLoop Used?
8 / BOOT P used?
9 / Hard zoning used? (enclose in diagram)
10 / Name server zoning used? (enclose in diagram)
11 / IP address, Subnet mask, Gateway address for switch management SW
12 / Traps used? (enclose a list of traps used)
13 / SNMP used? (enclose a list of MIB objects used)
Note: Please include a network plan identifying currently installed fiber channel equipment, zoning, management and Firmware levels. Include proposed equipment additions and software configuration changes.
GLM / Gigabit Link Module (GLM) is a pluggable board that has transceivers and encode/decode component; it is found on the device board.
GBIC / GigaBit Interface Converter (GBIC) is a hot pluggable module that holds copper or optical transceivers in a HUB.
SFP / New style 1/2Gigabit hot-pluggable optical interface. Short or Long Wave available.
FC Classes of Service / Class 3 (Industry standard), Connectionless, UPL responsible (Upper Layer Protocol)
Detailed Diagram of Configuration including cable lengths (Test or Production):
Example Diagrams listed below:
Tape Backup Solution – Shared FC Tape SAN
Tape Backup Solution – Ethernet (IP) Tape SAN
Tape Backup Solution – Direct Attached
Notes:
Please attach any additional configuration information.
Information contained herein is considered HDS proprietary and confidential. Page 1 of 17
Use or disclosure of this information is restricted without consent of Hitachi Data Systems. Rev. CBM11-21